Surrey · Heat pump installation

Heat pump installers in Shellwood Cross

F-Gas certified and NICEIC approved, we cover Shellwood Cross for air source heat pumps. Fixed-price quotes and a 24/7 emergency line.

  • Radiators that may be too small for a heat pump
  • Planning and permitted development questions
  • Replacing a combi boiler with a heat pump

Air source heat pumps across Shellwood Cross

What affects the cost of air source heat pumps

The price is fixed before any work begins. It takes into account:

  • How many units are involved
  • Whether the existing supply is suitable
  • The condition of any existing system

Homes, offices, shops and public buildings are all priced the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we will explain each part.

Before you get in touch

The more you tell us, the more accurate the quote. When you get in touch, it helps to send:

  • A few pictures of the room and the wall the unit is on, or will go on
  • Where the outdoor unit is, or where you’d like it
  • The paperwork from the last service, if you have it

Getting a quote is straightforward. Send a few details and photos, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.

How we handle air source heat pumps in Shellwood Cross

As an MCS certified installer, we fit air source heat pumps for homes in Shellwood Cross and the rest of Surrey. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We help you work out which suits your home. Typical jobs include questions about the Boiler Upgrade Scheme and moving away from fossil-fuel heating, on air-to-air heat pumps, air-to-water heat pumps and homes heated by oil, LPG or gas.

In a place like Shellwood Cross, some homes are listed, because permitted development doesn’t apply within the grounds of a listed building, so we check consent first.

Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we explain those terms on your quote. Each brand sets its own conditions, and we’re happy to talk you through them.

Where
Shellwood Cross (RH2)
Wider area
Surrey
Quotes
Fixed after a survey or photos
Approvals
F-Gas certified company, NICEIC approved, MCS
Prices
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Call
07833 053749
Updated
30 October 2026

Air source heat pumps around Shellwood Cross

About 22 miles out from central London, Shellwood Cross is part of the South East area we work across. Census 2021 figures found about 72% of households in detached or semi-detached houses. Houses typically have space for an outdoor unit and a hot water cylinder.

Every heat pump design starts with a room-by-room heat loss calculation.

Shellwood Cross is about 3 miles south-east of Dorking, in Surrey. Anywhere in RH2, we can help with air source heat pumps. Shellwood Cross is one of 395 places in Surrey where we work for homes and businesses.

Our nearest recent job to Shellwood Cross was on South Street, Dorking (RH4), about 3 miles north-west: installing two Panasonic wall-mounted units: one in the main treatment room and one in the reception and waiting area.

Our engineers cover all of the RH2 postcode area. Places around Shellwood Cross that are also on our list: Parkgate (1 mile south), Nalderswood (1 mile east), Newdigate (2 miles south), Norwood Hill (2 miles south-east) and Cudworth (2 miles south). We also work in nearby towns such as Guildford (14 miles west), Woking (15 miles north-west), Epsom (10 miles north) and Horley (5 miles east).

Landmarks near Shellwood Cross

In Shellwood Cross, that means homes and buildings near Newdigate Brickworks, among other places. The nearest railway station is Holmwood station, about 2.5 miles south-west. Other landmarks nearby include Reigate Priory Museum (3.8 miles north-east) and East Surrey Hospital (4.8 miles east). Not far away are Box Hill and Reigate Heath.

Map of Shellwood Cross © OpenStreetMap contributors

What happens on the day

Our engineers bring the tools, gauges and access equipment the job needs. You only need to give us clear access to the units, or their planned positions, and to the fuse board. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. A note on how to find the property and where to park makes a visit to Shellwood Cross easier.

  1. First we talk through the property and the current system.
  2. We measure heat loss for every room.
  3. We design the system, check the radiators and cylinder and look at the outdoor unit position.
  4. Cost, grant and VAT appear on one fixed-price quote.
  5. We install, commission and register the system under MCS.

Preparing for the visit

  • Let us know where we can park and unload
  • Give us access to the outside wall, roof or yard where the outdoor unit sits
  • Keep pets and children away from the work area

Get a fixed-price quote

The quickest way to a quote is to send pictures: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and many jobs can be priced from that.

Get a quick quote

Related advice

What we are called out for in Shellwood Cross

Extensions, renovations and loft conversions are a natural time to rethink the heating. Pipework, radiators and space for a cylinder are easier to plan while work is going on.

Keep an eye out for these signs:

  • Working out where a cylinder could go
  • Deciding on the outdoor unit position
  • Moving away from fossil-fuel heating

Live in one of the older houses around Church of St Bartholomew? Expect the survey to look closely at heat loss and at the building’s planning status.

Comparing quotes

  • The make and model of any parts or equipment being quoted
  • If the quote is based on a survey, photos or a diagnosis
  • Whether they hold F-Gas company certification, not just individual qualifications

Questions to ask before booking

Questions from Shellwood Cross

Is the heat pump grant available in Shellwood Cross?

Yes, the scheme covers homes in England, including Shellwood Cross, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You do not apply yourself: the MCS certified installer does, which is us.

Do you cover smaller places like Shellwood Cross?

Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.

Will you work on another installer’s system?

Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Send us the make and model, and any records you have.

What warranty do I get?

It’s the manufacturer’s warranty, which varies by brand. For example, Daikin’s standard warranty on split air conditioning is 2 years, and we explain the terms for whichever brand you choose.

Do I need new radiators for a heat pump?

The heat loss survey answers that, room by room. Rooms where the radiator is big enough stay as they are, and any that need upsizing are set out in the quote.

Do you work on all makes?

We work with the leading brands, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.

Will skipping a service affect the warranty?

Each manufacturer decides. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim and we will tell you what your brand asks for.

Looking after it afterwards

Once we’ve finished, these simple steps help:

  • Do not block radiators or indoor units with furniture
  • Let the heat pump run steadily, as set up at handover
  • Read the manufacturer’s warranty terms for your brand

If anything does not seem right after installation, phone us on 07833 053749 or drop us a line and we’ll look into it. A yearly service is a good habit.

Don’t cover radiators with furniture or heavy curtains so the heat can get into the room.

From one of our customers

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead