Surrey · Heat pump installation
Woking air source heat pumps
Air source heat pumps in Woking from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. Enquiries answered the same working day.
- Checking whether planning permission is needed
- Plans to switch to electric heating with a heat pump
- A boiler that is getting old
When to call us in Woking
An ageing boiler is often the moment people start thinking about a heat pump. Starting early leaves time for the survey, the design and any grant application instead of making a rushed decision when the heating stops.
Most people get in touch after spotting one of these:
- Wanting to stop using oil, LPG or gas for heating
- Questions about the Boiler Upgrade Scheme
- Finding a place for the outdoor unit
Homeowners near Woking station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.
Questions to ask before you book
- Who does the electrical work, and whether they can certify it
- Why the equipment they’re quoting suits the job
- If the quote is based on a survey, photos or a diagnosis
How we handle air source heat pumps in Woking
We install air source heat pumps in Woking and across Surrey, and we are MCS certified. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We help you work out which suits your home. If the problem is comparing heat pump types and not knowing whether a grant applies, we can help.
Air-to-air heat pumps are another option in Woking, heating and cooling room by room. The £2,500 grant for air-to-air has strict conditions: it must replace the fossil-fuel heating and meet the whole home’s heating need.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We will explain how the manufacturer’s terms are likely to apply before anything chargeable is done.
Woking: your questions answered
Will a heat pump in Woking need planning permission?
It depends on the property. Central Woking is a short walk from the Basingstoke Canal Conservation Area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with Woking council, which is usually the planning authority for Woking.
Do you cover Woking for air source heat pumps?
Yes, Woking is within the area we cover. Tell us a little about the job and we’ll take it from there.
How long will it take to install a heat pump?
The work takes from a couple of days to around a week, depending on the system and how much of the heating changes. The survey lets us set a firm programme, so ring us on 07833 053749 or email us to arrange one.
Which accreditations do you hold?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Engineers who handle refrigerant hold their own F-gas qualifications as well.
Do you provide F-Gas records?
Yes. You get a written record of each visit, and any work on the refrigerant circuit goes in the F-Gas records. Keep them with the manual and the warranty documents.
Which manufacturers do you install and repair?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For new systems, we recommend a brand and model to suit the job and explain why.
Can I fit air conditioning or a heat pump myself?
No, not the refrigerant side. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.
How we price air source heat pumps
The diagnosis comes before the price. The main factors are:
- The size of the job
- Which make and model is being fitted or worked on
- Whether we need access equipment for high-level work
Our prices page shows typical ranges, but your price depends on the job in front of us. Call for a fixed-price quote, and we’ll talk you through it.
What to send for a quote
When you call or email, these details help:
- The fuse board and where it is in the property
- The outside wall, roof or yard where the outdoor unit sits or would go
- Photos showing the indoor unit and the space around it
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and simple jobs can often be priced without a visit.
How the visit works
Think of the visit in three stages: look, put right and sign off. First we check the system or the space against the plan, then the work itself, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, which takes a few days for most air-to-water installations, with air-to-air systems often quicker. A few photos of the room, the outside wall and the fuse board help us plan a job in Woking.
- We start with your plans and the property.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We explain which type of heat pump suits the home and whether a grant could apply.
- Installation follows on the agreed dates.
- After commissioning, you get the MCS certificate and a handover.
Preparing for the visit
- Tell us about parking and loading
- Mention any managing agent or landlord rules we need to follow
- Unlock any gate, garage or side passage we need
Getting a quote
If you need air source heat pumps in Woking, ring 07833 053749. Let us know the type of property and what you need, and send a few pictures if you can. Enquiries get a reply the same working day.
Related advice
What the work involves, system by system
Air-to-water heat pumps
Air-to-water systems work at lower temperatures than boilers, which is why radiator sizing is part of the survey.
Hot water cylinders
Hot water from an air-to-water system is stored in a cylinder. Space for the cylinder is part of the survey particularly in homes with a combi boiler.
Air source heat pumps in Woking: the local picture
About 30% of homes in the Woking area have been built since 2000, according to the Valuation Office Agency’s council tax figures, and Census 2021 figures found about 45% of households live in flats. Newer homes normally lose less heat, which tends to suit a heat pump well. In flats, space for an outdoor unit and a cylinder can be limited, and the lease and freeholder come into it, so air-to-air is sometimes the better fit.
Live in one of the older houses around Church of St Mary of Bethany? Expect the survey to look closely at heat loss and at the building’s planning status.
Woking is about 24 miles south-west of London, in Surrey. Whatever kind of property you have in Woking, our engineers can help with air source heat pumps. You’ll hear back from us the same working day and our emergency line runs 24/7. Woking is one of 395 places in Surrey we cover for homes and businesses.
One of our recent jobs in Woking was on Goldsworth Road (GU21): installing a Daikin Perfera wall-mounted unit in the open-plan living area.
If your postcode is in GU21, GU22, GU24 and GU3, we can take the job on. The A247 and A320 pass through or close to Woking, which keeps journeys to surveys and visits simple. We also cover the places around Woking: Goldsworth Park (1 mile west), St John's (1 mile west), Horsell (1 mile north-east), Westfield (1 mile south-east) and Mimbridge (2 miles north). We also work in nearby towns such as Guildford (5 miles south), Camberley (7 miles west), Epsom (13 miles east) and Farnham (12 miles south-west).
What’s near Woking
We fit and service air conditioning in homes and premises around The Red Lion pub, Woking High School and Hoe Valley Linear Park and the streets around them. The nearest railway station is Woking station, about 0.7 miles east. Well-known places in the area include The Peacocks (0.6 miles east) and The Hockey Museum (0.7 miles east). Not far away are Brookwood Lye.
Also in Woking
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead