Surrey · Heat pump installation
Air Source Heat Pumps in Epsom
For heat pump installation in Epsom, one call is all it takes, from the first look to sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- An oil, LPG or gas boiler near the end of its life
- Working out where a cylinder could go
- Wanting to stop using oil, LPG or gas for heating
Air source heat pumps in Epsom
As an MCS certified installer, we fit air source heat pumps for homes in Epsom and the rest of Surrey. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We’ll explain which type fits your home and why. The work covers homes heated by oil, LPG or gas, hot water cylinders and underfloor heating, and the jobs we see most are comparing heat pump types and a boiler that’s getting old.
Around Epsom, most people asking about heat pumps have a gas boiler now. A survey looks at heat loss, radiators, the hot water cylinder and where the outdoor unit can go, then design and quote.
Nothing is signed off by word of mouth: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual, because it helps with any later warranty question.
- Location
- Epsom (KT19, KT18, KT17)
- Region
- Surrey
- Price
- Fixed after a survey or pictures
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
Landlords, agents and facilities managers
Facilities teams in offices, schools and public buildings book us too across Surrey. Larger buildings can be done in stages around the people who use them.
Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Let us know who will give us access and who the records should go to and we will copy in whoever needs it.
What happens if it’s left?
Choosing between air-to-water and air-to-air is easier with the facts. Air-to-water works with radiators and a cylinder, with a £7,500 grant for eligible homes, while air-to-air heats and cools rooms and has a £2,500 grant only in limited cases, and we explain which fits your home. A dirty or faulty system works harder and costs more to run.
One room or a whole building, we price it on the same basis: what needs doing, how we get to it and what it needs. The price is fixed before work begins, and the quote sets out the VAT.
Why choose AirCon Doctor in Epsom
- Manufacturer’s warranty terms explained on your quote
- Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba and more
- Enquiries answered the same working day
- A fixed price before any work starts
See what air conditioning costs and how to check a contractor.
What we do, step by step
Testing is the last part of the visit wherever the system can be switched on. Then we show you what we’ve done and answer any questions, and anything that needs a follow-up is pointed out there and then. The visit takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Photos of an existing unit and its label help with repairs and servicing in Epsom.
- You tell us about the home and what you want from a heat pump.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We recommend air-to-water or air-to-air and check the grant position.
- Installation follows on the agreed dates.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
How to prepare
- Mention any managing agent or landlord rules we need to follow
- Let us know if the units are on a roof, a high wall or in a locked area
- Unlock any gate, garage or side passage we need
Get a fixed-price quote
Our prices page gives typical ranges, but your quote is based on your job, because no two buildings, rooms or systems are the same. After a look at the job, by pictures or a survey, the price is fixed. To get going, call 07833 053749 or write to us at info@aircondoctor.co.uk.
Advice
Heat pumps in Epsom: local notes
The Epsom Town Centre Conservation Area is within about a third of a mile of the centre of Epsom. Draw a one-mile circle round the middle of Epsom and it takes in 14 conservation areas. Ashley House, listed at grade II*, is one of roughly 78 protected buildings and structures in the half-mile around Epsom’s centre. That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where necessary, we check with Epsom and Ewell council, typically the planning authority here. About 14 miles out from central London, Epsom is part of the South East area we work across.
Homeowners near Epsom station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that. Fitznells Manor lies about 1.3 miles north-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Epsom is about 12 miles south of Kensington, in Surrey. Whatever kind of property you have in Epsom, our engineers can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Count every place we list in Surrey and you reach 395, with Epsom on the list. The nearest of our city pages is Reigate, around 7 miles from Epsom.
A recent job of ours in Epsom was on Ashley Road (KT18): installing three Samsung cassette units in the dining area and a dedicated wall-mounted unit in the bar.
You will find Epsom on the A24 and B280, so it’s easy for us to get to. As one of the bigger places in Surrey, Epsom has a wide mix of homes and commercial buildings, all within our area. Neighbouring places we cover include Ewell (1 mile north-east), North Looe (1 mile east), Horton (1 mile north-west), Epsom Downs (1 mile south-east) and Langley Vale (2 miles south). We also work in nearby towns such as Guildford (15 miles south-west), Woking (13 miles west), Horley (12 miles south) and Redhill (8 miles south-east).
Around Epsom
In Epsom, that means homes and buildings near The Wellington Public House, Rosebery School and Epsom Common and the streets around them. There’s a railway station in Epsom itself: Epsom station. Nearby you will also find The Ashley Centre (under half a mile south) and Cockney Museum (2.1 miles north-east). Open spaces near Epsom include The Lake and Bonesgate Open Space.
Your questions about air source heat pumps in Epsom
Can I get the Boiler Upgrade Scheme grant in Epsom?
Epsom is in England, where the Boiler Upgrade Scheme runs. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. The installer applies, and we’re MCS certified.
Is Epsom in your area for air source heat pumps?
Yes. We work across London and the South East from our base in East Grinstead, and Epsom is part of that. Tell us a little about the job and we will take it from there.
Do you have a 24/7 line?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll agree what happens next.
Do I need planning permission for a heat pump?
It depends on the property and where the unit goes. Flats have different limits, conservation areas have extra conditions, and an Article 4 direction can remove the rights, so we check during the survey.
Do you work on commercial properties?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in Epsom and across Surrey. Let us know who the records should go to.
Why does F-Gas certification matter?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.
Do I need to service the system to keep the warranty?
For some brands, yes. Read the manufacturer’s terms, or send us the make and model and we’ll explain them and stick to the interval they set.
Keeping the system healthy
Aftercare is straightforward, and it makes the next visit easier:
- Store the MCS certificate and warranty documents together
- Check eligibility for the Boiler Upgrade Scheme early
- Use the settings explained at handover
If anything doesn’t seem right after installation, ring 07833 053749 or use the quote form and we’ll talk it through. A yearly service is a good habit.
Leave space around the outdoor unit. It needs good airflow to collect heat from outside so keep it unobstructed.
Towns and villages near Epsom
Also in Epsom
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath