Surrey · Heat pump installation
Heat pump installation in Horton, Surrey
MCS certified installation of air source heat pumps for heating and hot water, with the boiler upgrade scheme grant applied for, for Horton and the surrounding area. Ask us for a fixed-price quote; we reply the same working day.
- Checking emitters for a heat pump
- Comparing heat pump types
- Finding a place for the outdoor unit
How we handle air source heat pumps in Horton
A heat pump takes heat from the outside air and moves it into your home with electricity running the compressor and fans. The technology is close to air conditioning, which is why we install both and the Energy Saving Trust notes that air-to-air heat pumps are sometimes referred to as air conditioning. The work covers homes heated by oil, LPG or gas, hot water cylinders and air-to-water heat pumps, and common reasons people get in touch are not knowing whether a grant applies and deciding on the outdoor unit position.
Older and listed homes in villages like Horton need extra care, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we set them out on your quote. Terms differ from brand to brand, and we are happy to talk you through them.
- Where
- Horton (KT19, KT9)
- Region
- Surrey
- Quote
- Fixed-price quote after a site survey
- Certified
- F-Gas certified, NICEIC approved, MCS
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
What a heat pump looks like in Horton
The Valuation Office Agency’s council tax figures show about 43% of homes across Horton and its surrounding area were built in 2000 or later. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes.
Fitznells Manor, roughly 1.7 miles east, is a reminder to check your home’s listing status: permitted development does not cover listed buildings. Period properties close to Church of St Mary the Virgin can suit a heat pump, though insulation and any heritage protection are checked first.
Horton is about 1 mile north-west of Epsom, in Surrey. We cover Horton for air source heat pumps, along with the rest of Surrey. Horton is one of 395 towns, villages and districts in Surrey where we work. We also work in Croydon, around 9 miles away.
Not far from Horton, a recent job of ours was on Ashley Road, Epsom (KT18), about 1 mile south-east: installing three Samsung cassette units in the dining area and a dedicated wall-mounted unit in the bar.
If you need air source heat pumps at a property on Horton Lane, Oakwood Avenue and Jenner Way or a nearby road, we can help. We work across KT19 and KT9. Places around Horton that are also on our list: Chessington (1 mile north), Epsom (1 mile south-east), Ewell (2 miles east), Old Malden (2 miles north-east) and Stoneleigh (2 miles north-east). Within a short drive, we also cover Guildford (14 miles south-west), Woking (12 miles west), Horley (13 miles south-east) and Redhill (9 miles south-east).
Local landmarks in Horton
Around Horton, our work takes us to homes and businesses near Chessington Community College, Horton Country Park and Kingswood House School and the streets around them. Horton’s nearest station is Chessington South station, roughly 0.9 miles north-west. A little further out are Epsom Cluster (0.6 miles south-east) and Cockney Museum (2.1 miles north-east). Not far away are Bonesgate Open Space and The Lake.
Common questions in Horton
Is a heat pump in Horton permitted development?
That depends on the building and where the outdoor unit goes. Central Horton is a short walk from the Long Grove Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Epsom and Ewell council, normally the authority for Horton.
Is the heat pump grant available in Horton?
Horton is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You do not apply yourself: the MCS certified installer does, which is us.
Should I choose air-to-water or air-to-air?
It depends on your home, your heating and whether you want cooling. The grant is £7,500 for eligible air-to-water systems and £2,500 for air-to-air in limited cases, and we set out the options after the survey.
How soon will you get back to me?
On the same working day you contact us. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
Are my radiators big enough for a heat pump?
Some radiators may be fine as they are, and some may need to be larger. Heat pumps run at lower flow temperatures, so radiators give out less heat, and the survey checks each one.
Can I fit air conditioning or a heat pump myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s the law, not just our preference, and it also matters for the manufacturer’s warranty. We can quote for the whole job, from supply to commissioning.
Do you work for landlords and businesses?
Yes. From one rented home to commercial buildings, we work the same way: survey or diagnosis, a fixed price and proper paperwork.
Landlords, agents and facilities managers
For anyone managing more than one building, we can quote and plan the work across all of them. Each property gets its own records, so the files stay tidy.
From a single flat to a whole estate, you get the same standard: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.
When something else is needed
We’d rather tell you now than sell you work that won’t help, so these are the things it won’t cover:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Planning approval where permitted development does not apply
- Grants for hybrid systems or replacements of low-carbon systems
If you are not sure, just ring us on 07833 053749 or use the quote form and we will give you a straight answer before booking.
Parts of the system we cover
- Air-to-air heat pumps
- Radiator systems
- Homes heated by oil, LPG or gas
- Underfloor heating
- Hot water cylinders
- Air-to-water heat pumps
Places near Horton
Other services in Horton
What happens on the day
If the system has to be off for part of the visit, we tell you before any work starts, so you can plan around it. In a business, work can often be done one area at a time. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Visits to Horton are agreed with you in advance and planned so the job can be finished in one trip where possible.
- First, a chat about the property and your goals for the heating.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- The system is installed and connected to the controls.
- After commissioning, you get the MCS certificate and a handover.
Preparing for the visit
- Mention any managing agent or landlord rules we need to follow
- Have the make and model of any existing unit to hand
- Keep pets and children away from the work area
How to get a quote
Every quote shows the VAT clearly, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. For a fixed-price quote, phone 07833 053749 or send an email.
Read more
Looking after your system
Looking after it is simple, and it helps at the next service:
- Find out the grant position at the survey
- Leave indoor units unobstructed
- Keep the outdoor unit clear all year
If anything doesn’t seem right after installation, ring us on 07833 053749 or drop us a line and we will talk it through. Annual servicing helps keep the system working well.
Heat pumps prefer steady, low-temperature running, using the settings agreed at handover.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath