Privacy notice
Privacy notice
How we use the details you send us.
Who we are
AirCon Doctor installs, repairs and services air conditioning and heat pumps. We’re based in East Grinstead, West Sussex. Contact: info@aircondoctor.co.uk, 07833 053749.
What we collect
If you call, email or use our quote form, we collect the details you give us: your name, phone number, email address, whether it’s a home or business, your postcode, your message and any photos you attach. We use them only to reply to your enquiry, prepare a quote, and carry out and document any work you book (including the F-Gas records the law requires us to keep).
How the quote form works
The form sends your details to us by email through our website host (Cloudflare) and our email sending provider (Resend). We don’t sell your details or share them with anyone for marketing.
How long we keep it
We keep enquiry details only as long as we need them to deal with your enquiry. Records of work we carry out are kept as long as our legal, warranty and accreditation obligations require.
Cookies
See our cookie policy.
Your rights
You can ask to see, correct or delete the personal information we hold about you by emailing info@aircondoctor.co.uk. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office.
Updated 30 October 2026.