Surrey · Heat pump installation
Heat pump installation in Old Woking, Surrey
MCS certified installation of air source heat pumps for heating and hot water, with the boiler upgrade scheme grant applied for, for Old Woking and the surrounding area. Call for a fixed-price quote; we reply the same working day.
- Planning and permitted development questions
- Comparing heat pump types
- No space for a hot water cylinder
Common questions in Old Woking
Will you come out to Old Woking?
Yes, and the size of the place makes no difference to how we work. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Is planning permission needed for a heat pump in Old Woking?
The answer turns on the property and where the outdoor unit would sit. The Old Woking Conservation Area takes in the middle of Old Woking. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with Woking council, which is normally the planning authority for Old Woking.
Can I do the refrigerant work myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That is a legal requirement, and manufacturers expect it for their warranty too. We’re happy to quote for the full job, supply to commissioning.
Which accreditations do you hold?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Engineers who handle refrigerant hold their own F-gas qualifications as well.
Do you have a 24/7 line?
Yes. Our emergency line runs 24/7 for problems that can’t wait for a planned visit. Ring 07833 053749 any time and explain the problem.
Should I choose air-to-water or air-to-air?
Air-to-water suits homes with radiators and a cylinder; air-to-air suits rooms that need heating and cooling, and we help you choose. We install both types.
How much does an air source heat pump cost?
£8,000–£16,000 (0% VAT on homes) for air-to-water, before the grant. The final price depends on the heat loss survey, the radiators and the cylinder, and you get a fixed-price quote.
How we handle air source heat pumps in Old Woking
A £2,500 grant is available for some air-to-air heat pumps, with conditions. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home; adding it alongside a boiler doesn’t qualify. Common call-outs are for finding a place for the outdoor unit and questions about listed buildings or conservation areas, on air-to-water heat pumps, radiator systems and hot water cylinders.
In a place like Old Woking, some homes are listed, because permitted development does not apply within the grounds of a listed building, so consent comes first.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. Where yours does, a regular service with us keeps that side in order, and every service is written up.
- Where
- Old Woking (GU22, GU23)
- Wider area
- Surrey
- Certified
- F-Gas certified, NICEIC approved, MCS
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quotes
- Fixed, in writing
- Call
- 07833 053749
- Page updated
- 30 October 2026
How the job changes from property to property
Air-to-air heat pumps
The £2,500 grant for air-to-air applies only when the system replaces the fossil-fuel heating and covers the whole home’s demand. It also has to be fitted by an MCS certified installer, in a home.
Outdoor unit position and planning
Flats have tighter limits, and an Article 4 direction can remove permitted development rights. Listed building consent is a separate matter, and we check the position for your property.
Aftercare tips
How well a system lasts depends on use and care. We suggest:
- Keep to regular servicing
- Leave indoor units unobstructed
- Store the MCS certificate and warranty documents together
Where we applied for a Boiler Upgrade Scheme grant, we keep you informed through the process, as the installer applies for it.
A well-insulated home helps a heat pump, as lower heat loss means the system has less to do.
Places near Old Woking
Other services in Old Woking
Why it’s worth doing now in Old Woking
From 1 April 2027, VAT on heat pumps in homes rises from 0% to 5%. If you’re thinking about a heat pump, that date is worth knowing alongside your own plans for the property. Waiting rarely makes an air conditioning problem smaller.
Several rooms, units or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at, and you will get one fixed price.
Why book with us
- NICEIC approved for electrical work
- Diagnosis first, then a fixed price
- We reply to enquiries the same working day
- 24/7 emergency line for breakdowns
Take a look at our cost guide and how to check a contractor.
How the visit works
The visit goes in the diary at a time that works for you, and we keep you posted if anything changes. When we arrive, we check the job against the survey or the photos you sent. Anything unexpected is raised with you before we go further. After that, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Visits to Old Woking are agreed with you in advance and planned so the job can be finished in one trip where possible.
- It starts with a conversation about the home, the existing heating and your plans.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Before we arrive
- Tell us about any building rules, permits or sign-in
- Let us know where we can park and unload
- Clear access to the fuse board
How to get a quote
If you need air source heat pumps in Old Woking, phone us on 07833 053749. Let us know the type of property and what you need, plus some photos if they’re to hand. Enquiries get a reply the same working day.
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Homes in Old Woking and heat pumps
The last census (2021) found about 62% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Byfleet Manor lies about 3.8 miles north-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions. Older homes near St Peter's Church may need extra checks for planning and heat loss before a heat pump is designed.
Old Woking is about 2 miles south-east of Woking, in Surrey. From the centre of Old Woking to the outskirts, our engineers cover air source heat pumps, from small jobs to large ones. Across Surrey, we cover 395 places, and Old Woking is one of them.
Our nearest recent job to Old Woking was on Goldsworth Road, Woking (GU21), about 2 miles north-west: installing a Daikin Perfera wall-mounted unit in the open-plan living area.
If you need air source heat pumps at a property on Ford Road, Farm Road and High Street or anywhere close by, our engineers can take on the work. Every address in GU22 and GU23 is within our area. We also cover Westfield (1 mile west), Pyrford Village (2 miles north-east), Woking (2 miles north-west), Pyrford (2 miles north-east) and Horsell (2 miles north-west). Within a short drive, we also cover Guildford (4 miles south), Camberley (9 miles west), Epsom (12 miles east) and Farnham (13 miles south-west).
What’s near Old Woking
We fit and service air conditioning in homes and premises around St John the Baptist School, St John the Baptist Catholic Comprehensive School and The New Inn and the streets around them. For rail, the closest station is Woking station, roughly 1.4 miles north-west of the centre. Well-known places in the area include The Peacocks (1.5 miles north-west) and Woking Community Hospital (1.2 miles north-west). Green spaces nearby include Pewley Hill and Boldermere Lake.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead