Surrey · Heat pump installation
Heat pump installation in Parkgate, Surrey
One call covers air source heat pumps in Parkgate: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Questions about listed buildings or conservation areas
- Not knowing whether a grant applies
- Ageing boilers that will need replacing
Air source heat pumps in Parkgate
Every installation starts with a heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Sizing by rule of thumb is not good enough. If you’re dealing with deciding which kind of heat pump suits the home and working out whether radiators need upsizing, we can help.
In a place like Parkgate, some homes are listed, because permitted development doesn’t apply within the grounds of a listed building, so we check consent first.
Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. If anything goes wrong later, it helps the next engineer and the manufacturer and it’s worth keeping safe.
- Where
- Parkgate (RH5)
- Wider area
- Surrey
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Approvals
- NICEIC and F-Gas, MCS
- Replies
- Answered the same working day
- Quote
- Fixed, in writing
- Call
- 07833 053749
- Checked
- 30 October 2026
Parkgate questions
Will you come out to Parkgate?
Yes. Parkgate is within the area we cover across London and the South East. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Can you do air source heat pumps in Parkgate?
Yes, Parkgate is within the area we cover. Get in touch with the details and we reply the same working day.
Can we book visits on a schedule?
Yes. We offer maintenance contracts, with visits at the interval your system and the manufacturer need. Every visit is recorded and F-Gas records kept where they apply.
Is there a survey before the work?
Yes, every time. We diagnose before we treat: the survey tells us what the job needs and how to do it and the fixed price is built on it.
How quickly will you reply?
The same working day. Then we agree a date that works for you, with a fixed price before work starts.
Is there VAT on a heat pump?
Under HMRC Notice 708/6, a heat pump installed in a home is zero-rated until 31 March 2027, then 5%. With air-to-air, HMRC’s view depends on the product, so we confirm the VAT on the quote.
Do I get paperwork after the visit?
Yes, on every job. New installations come with commissioning details, F-Gas records and warranty information, and repairs and services get a record of the work.
What happens on the day
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, while the electrical side is covered by our NICEIC approval. On the day, both are in the same hands. On site, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. For a place like Parkgate, the timing is set with you and the travel is our side of the planning.
- We find out about your home and the heating you have now.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
How to prepare
- Keep pets out of the rooms we are working in
- Mention any parking restrictions near the property
- Let us know if the units are on a roof, a high wall or in a locked area
Get a fixed-price quote
To get a fixed-price quote, ring us on 07833 053749 and tell us about the property and what you need. A few photos make it quicker. You’ll hear back from us the same working day.
Read more
How the job changes from property to property
Air-to-water heat pumps
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. A £7,500 grant may be available through the Boiler Upgrade Scheme for eligible homes, and we apply for it as the installer.
The Boiler Upgrade Scheme
There’s one grant per property, and you cannot get a grant to replace a low-carbon system. Hybrids are excluded.
Air source heat pumps in Parkgate: the local picture
About 72% of households live in detached or semi-detached houses, according to the last census (2021). Houses usually have space for an outdoor unit and a hot water cylinder. About 23 miles out from central London, Parkgate is part of the South East area we work across.
As an MCS certified installer, we can apply for the Boiler Upgrade Scheme grant for you. Every heat pump design starts with a room-by-room heat loss calculation.
Parkgate is about 4 miles south-east of Dorking, in Surrey. Properties in Parkgate get the same service as everywhere we cover: a look at the job first, a fixed-price quote and written records at the end. Across Surrey, we cover 395 places, and Parkgate is one of them.
The closest recent job we can point to from Parkgate was on South Street, Dorking (RH4), about 4 miles north-west: installing two Panasonic wall-mounted units: one in the main treatment room and one in the reception and waiting area.
Our working area takes in RH5. Broad Lane, Mill Lane and Becket Wood and the roads off them are all inside our area. Neighbouring places we cover include Shellwood Cross (1 mile north), Newdigate (1 mile south-west), Cudworth (2 miles south), Nalderswood (2 miles north-east) and Norwood Hill (2 miles east). Further out, we also cover Guildford (14 miles west), Epsom (11 miles north), Horley (5 miles east) and Redhill (6 miles north-east).
Around Parkgate
Locally, jobs take us to houses, flats and workplaces close to Newdigate Brickworks. The nearest railway station is Holmwood station, about 2.1 miles west of the centre. A little further out are Langley Green Hospital (5.1 miles south-east) and Betchworth Castle (3.8 miles north). For a walk, there’s Reigate Heath and Leith Hill.
Places near Parkgate
More services for Parkgate
Safe owner checks
Refrigerant is off limits for anyone without the right qualifications. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and refrigerant lines can cause cold burns. If you suspect a leak, switch the system off and call us.
On air conditioning, the filters in the indoor unit are normally the one part owners can clean where the manufacturer’s manual explains how. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
When something else is needed
We will not sell you work that doesn’t address the problem, so here are the limits:
- Grants for hybrid systems or replacements of low-carbon systems
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Insulation work, such as loft or cavity wall insulation
Not sure which it is? You can phone 07833 053749 or fill in the contact form and we’ll tell you honestly.
Where we work
- Hot water cylinders
- Air-to-air heat pumps
- Radiator systems
- Air-to-water heat pumps
- Underfloor heating
- Homes heated by oil, LPG or gas
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager