Surrey · Heat pump installation
Heat pump installers in Norwood Hill
We cover Norwood Hill for heat pump installation. A look at the job first, a fixed-price quote and written records at the end.
- Checking emitters for a heat pump
- An oil, LPG or gas boiler near the end of its life
- Deciding on the outdoor unit position
Air source heat pumps in Norwood Hill
Heat pumps run at lower flow temperatures than most boilers which means some radiators may need upsizing. The survey shows which rooms are fine and which need changes and anything that needs changing is in the quote. If the problem is ageing boilers that will need replacing and radiators that may be too small for a heat pump, we can help.
Space for an outdoor unit is rarely an issue near Norwood Hill, so the design focuses on heat loss and radiators.
Each manufacturer sets its own warranty period. For instance, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Location
- Norwood Hill (RH6)
- Region
- Surrey
- Quote
- Fixed after a survey or pictures
- Credentials
- NICEIC and F-Gas, MCS
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Phone
- 07833 053749
- Updated
- 30 October 2026
FAQs for Norwood Hill
Do you cover smaller places like Norwood Hill?
Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.
Can I fit a heat pump in Norwood Hill without planning permission?
It comes down to the building and the spot chosen for the outdoor unit. Around 6 listed entries sit within 0.5 miles of central Norwood Hill. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the planning department at Mole Valley council, normally the authority for Norwood Hill.
How quickly will you reply?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
Do you have a 24/7 line?
Yes, 24/7. When you call, tell us the make, what’s happening and any error code, and we’ll talk you through the next steps.
What’s the difference between air-to-water and air-to-air heat pumps?
The right choice depends on the property and what you need. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Can you look at a system you didn’t fit?
Yes. We start with a proper look and tell you honestly what we find, including anything about the original installation that needs putting right. Any work is priced before it goes ahead.
Which brands do you work with?
We work with the leading brands, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
What a heat pump looks like in Norwood Hill
The Valuation Office Agency’s council tax figures show about 35% of homes in Norwood Hill and the neighbourhoods around it were built in 2000 or later, and the last census (2021) found about 67% of households in detached or semi-detached houses. Better insulated, newer homes are often a good match for a heat pump. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
As an MCS certified installer, we can apply for the Boiler Upgrade Scheme grant for you.
Norwood Hill is about 2 miles west of Horley, in Surrey. We cover Norwood Hill for air source heat pumps and across the rest of Surrey. Our list for Surrey has 395 entries and Norwood Hill is among them.
Not far from Norwood Hill, a recent job of ours was on Victoria Road, Horley (RH6), about 2 miles east: installing a Daikin multi-split system serving three bedrooms and the living room.
We cover every part of the RH6 postcode area for air source heat pumps. Places around Norwood Hill that are also on our list: Nalderswood (1 mile north-west), Charlwood (2 miles south), Cudworth (2 miles south-west), Parkgate (2 miles west) and Russ Hill (2 miles south). Larger places within reach include Epsom (11 miles north), Redhill (5 miles north-east), Ewell (12 miles north) and Reigate (4 miles north).
Landmarks near Norwood Hill
Around Norwood Hill, our work takes us to homes and businesses near Edolph's Copse, among other places. For rail, the closest station is Horley station, about 2.8 miles east of the centre. Nearby you will also find Reigate Castle (4.2 miles north) and Langley Green Hospital (3.6 miles south-east). Open spaces near Norwood Hill include Reigate Heath.
What owners can safely do
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the refrigerant circuit, the electrics and the parts you can’t see still need an engineer at the interval the manufacturer recommends.
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and phone us on 07833 053749 or fill in the contact form.
The process
Testing is the last part of the visit wherever the system can be switched on. Then we explain what was done and answer your questions, and anything that needs a follow-up is pointed out there and then. The visit takes from a couple of days to around a week, depending on the system and how much of the heating changes. Rural lanes and tight entrances are worth mentioning before a visit to Norwood Hill.
- First we find out about the property, the heating you have now and what you’re hoping for.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- The system is commissioned and registered under MCS, and we show you how to use it.
Before we arrive
- Find the manual or the paperwork for the system, if you have it
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Clear access to the fuse board
Get a fixed-price quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and many jobs can be priced from that.
Read more
What air conditioning won’t do
In fairness, there are a few things this work will not fix:
- Tax rulings, which only HMRC can give
- Draught-proofing and insulation upgrades
- Planning approval where permitted development doesn’t apply
Not sure which it is? You can phone us on 07833 053749 or drop us a line and we will tell you honestly before you book.
What we work on in Norwood Hill
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
- Air-to-air heat pumps
- Hot water cylinders
- Radiator systems
- Underfloor heating
When to call us in Norwood Hill
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Starting early leaves time for the survey, the design and any grant application, rather than rushing a replacement in winter.
These are the situations we see most often:
- Working out where a cylinder could go
- Moving away from fossil-fuel heating
- Working out whether radiators need upsizing
A heat loss calculation decides the size of heat pump your home needs.
Before booking anyone
- Whether the manufacturer’s warranty depends on regular servicing
- Whether anyone has checked the property or the system first
- Proof of F-Gas company certification
Places near Norwood Hill
More services for Norwood Hill
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead