Surrey · Heat pump installation
Air Source Heat Pumps in Reigate
One call covers air source heat pumps in Reigate, from the first look to sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Plans to switch to electric heating with a heat pump
- Questions about the Boiler Upgrade Scheme
- Working out where a cylinder could go
How we handle air source heat pumps in Reigate
In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We look at the planning position for your home during the survey. The work covers underfloor heating, homes heated by oil, LPG or gas and hot water cylinders, and common reasons people get in touch are working out whether radiators need upsizing and an oil, LPG or gas boiler near the end of its life.
In a town like Reigate, most heat pump enquiries are for houses heated by a gas boiler. A survey looks at heat loss, radiators, the hot water cylinder and where the outdoor unit can go, then design the system.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. File them with the system’s paperwork, ready for the next service or a warranty query.
- Location
- Reigate (RH2, RH1)
- Wider area
- Surrey
- Pricing
- A fixed price before we start
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Replies
- On the working day you ask
- Credentials
- NICEIC and F-Gas, MCS
- Call
- 07833 053749
- Reviewed
- 30 October 2026
Air source heat pumps around Reigate
Reigate is about 19 miles from central London, well within the area we cover from our base in East Grinstead. Central Reigate is inside the Chart Lane Conservation Area. 6 conservation areas lie within a mile of central Reigate. About 83 listed entries lie within half a mile of central Reigate, Church of St Mary Magdalene (grade II*) among them. That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where needed, we check with the planning team at Reigate and Banstead council, which usually handles Reigate.
If your home is near Reigate station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits. Live in one of the older houses around Church of St Mary Magdalene? Expect the survey to look closely at heat loss and at the building’s planning status.
Reigate is about 9 miles north of Crawley, in Surrey. Properties in Reigate get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we have finished. We cover 395 places across Surrey, large and small.
A recent job of ours in Reigate was on Cockshot Hill (RH2): installing a Mitsubishi Electric multi-split system serving four rooms: master bedroom, two further bedrooms and a home office.
Main roads around Reigate include the A25 and A217, which makes travel easy. As one of the bigger places in Surrey, Reigate has a wide mix of homes and commercial buildings, all within our area. Neighbouring places we cover include South Park (1 mile south), Margery (2 miles north), Mogador (2 miles north-west), Sidlow (2 miles south) and Irons Bottom (2 miles south). We also work in nearby towns such as Epsom (7 miles north-west), Horley (4 miles south), Ewell (8 miles north) and Walton-on-Thames (14 miles north-west).
Around Reigate
We fit and service air conditioning in homes and premises around The Bell Public House, Castle Grounds and Reigate College, among other places. There’s a railway station in Reigate itself: Reigate station. Well-known places in the area include The Belfry (1.4 miles east) and Reigate Castle (less than half a mile north-west). Green spaces nearby include Reigate Heath and Mercers Lake.
What owners can safely do
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and phone 07833 053749 or use the quote form.
Refrigerant is off limits for anyone without the right qualifications. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and refrigerant lines can cause cold burns. If you suspect a leak, switch the system off and call us.
Your questions about air source heat pumps in Reigate
Does the Boiler Upgrade Scheme cover homes in Reigate?
Yes, if the home and the heat pump meet the scheme’s rules: Reigate is in England, where it applies. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and is not an add-on to a boiler. As an MCS certified installer, we apply for it on your behalf.
Is Reigate in your area for air source heat pumps?
We do: Reigate falls inside our working area. Tell us a little about the job and we’ll take it from there.
What’s the difference between air-to-water and air-to-air heat pumps?
The right choice depends on the property and what you need. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions, and we set out the options after the survey.
Can we book visits on a schedule?
Yes. Tell us what you have and how it’s used, and we will suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
How long will it take to install a heat pump?
An installation takes from a couple of days to around a week, depending on the system and how much of the heating changes. We confirm the timing after the survey, so call 07833 053749 or send an email to arrange one.
How soon will you get back to me?
The same working day. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.
What’s the price of a heat pump installation?
For air-to-water, the price is £8,000–£16,000 (0% VAT on homes) before any grant. The Boiler Upgrade Scheme offers £7,500 to eligible homes in England and Wales, and we confirm eligibility before you commit.
Looking after your system
Looking after it is simple, and it makes the next visit easier:
- Leave space around the outdoor unit
- Keep radiators clear
- Avoid switching the heat pump on and off often
Where we applied for a Boiler Upgrade Scheme grant, we keep you informed through the process, as the installer applies for it.
Heat pumps prefer steady, low-temperature running as explained at handover.
Fixed-price quotes for air source heat pumps in Reigate
The survey or diagnosis tells us what the work involves. We look at:
- Access, including height, roofs and ladders
- The size of the job
- Whether it’s a simple split or a larger system
Putting several jobs into one visit often makes better use of the time. Tell us about everything you’d like looked at and we’ll price it together.
What we need to know
What to send for a quote:
- The address and the type of property
- The fuse board and where it is in the property
- Any previous service or F-Gas records
Every quote starts with a look at the job, from a site survey or, where the job is straightforward, from photos and measurements. Then you get a fixed price before any work starts.
How the visit works
We keep the work area tidy as we go, with sheets down and mess cleared as we go. Any holes, fixings or cable routes are agreed with you before we drill. The visit takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Pictures of the space, the fuse board and the outside wall are a good start for a job in Reigate.
- We talk through your home, your current heating and what you want from a heat pump.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Before we arrive
- Let us know if the units are on a roof, a high wall or in a locked area
- Name a contact who can meet us at the agreed time
- Have the make and model of any existing unit to hand
How to get a quote
Some jobs can be priced from photos, while others need a survey. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, you get a fixed price before any work is booked.
Related advice
Places near Reigate
Other services in Reigate
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead