Surrey · Heat pump installation
Walton-on-Thames air source heat pumps
Need air source heat pumps in Walton-on-Thames? We diagnose first, fix the price and book the work around you, then sign it off with written records.
- Plans to switch to electric heating with a heat pump
- Questions about listed buildings or conservation areas
- Deciding which kind of heat pump suits the home
System by system
Air-to-air heat pumps
An air-to-air system heats rooms directly and can also provide cooling. They don’t heat hot water, so that has to come from elsewhere.
Air-to-water heat pumps
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. Eligible homes in England and Wales can get a £7,500 Boiler Upgrade Scheme grant towards it and the installer applies.
About our air source heat pumps in Walton-on-Thames
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. Common call-outs are for a boiler that’s getting old and questions about the Boiler Upgrade Scheme, across homes heated by oil, LPG or gas, hot water cylinders and underfloor heating.
Most homes around Walton-on-Thames have space for the outdoor unit, and it needs to meet the MCS noise check to be permitted development.
Nothing is signed off by word of mouth: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual, because it helps with any later warranty question.
- Place
- Walton-on-Thames (KT12, KT13)
- Wider area
- Surrey
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Certified
- NICEIC approved, F-Gas certified, MCS
- Quotes
- A fixed-price quote up front
- Phone
- 07833 053749
- Reviewed
- 30 October 2026
What we do, step by step
Every visit follows the same order: check the plan with you, put the dust sheets down, carry out the job, test what we have done and talk you through it. The visit itself takes from a couple of days to around a week, depending on the system and how much of the heating changes. Access to the outdoor unit position is the main thing to tell us about in Walton-on-Thames.
- It begins with your house and the heating it relies on now.
- Every room’s heat loss is worked out on site.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Installation, commissioning and MCS registration complete the job.
Before we arrive
- Make sure we can reach the consumer unit or fuse board
- Dig out any previous service or F-Gas records
- Keep pets out of the rooms we’re working in
Ask for a quote
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and simple jobs can often be priced without a visit.
Advice
Why it’s worth doing now in Walton-on-Thames
A sudden boiler failure rarely leaves room to plan a heat pump properly. Surveying and designing in advance means the system is sized right and any grant is applied for before you need the heat. It’s easier to plan the job in Walton-on-Thames before the warm weather arrives.
Whatever the property, the quote works the same way: the equipment, the access, the work involved and the time it takes. Call for a fixed-price quote and we will go through it with you.
What you get with us
- MCS certification for heat pump work
- Every job looked at before it’s priced
- Listed on Checkatrade
- One contact for properties across the South East and London
Take a look at what air conditioning costs or our accreditations.
Also near Walton-on-Thames
Also in Walton-on-Thames
Air source heat pumps around Walton-on-Thames
In the mile around Walton-on-Thames’s centre, 2 conservation areas have been designated. Historic England lists about 13 buildings and structures within half a mile of the centre of Walton-on-Thames. That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where necessary, we check with the local planning authority (normally Elmbridge council). Walton-on-Thames is about 16 miles from central London, well within the area we cover from our base in East Grinstead.
The Homewood lies about 2.5 miles south. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions. If your home is near Walton-On-Thames station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Walton-on-Thames is about 9 miles north-east of Woking, in Surrey. Whatever kind of property you have in Walton-on-Thames, we can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Walton-on-Thames is one of 395 places in Surrey where we work for homes and businesses. Our Guildford page covers places nearby, about 12 miles away.
The closest recent job we can point to from Walton-on-Thames was on Queens Road, Weybridge (KT13), about 2 miles south-west: installing a full-house Mitsubishi Electric multi-split system covering five bedrooms, the study, the sitting room and the kitchen-living area: eight indoor units in total served by two outdoor units.
You will find Walton-on-Thames on the A244 and B365, so it’s easy for us to get to. Every address in KT12 and KT13 is within our area. If you are just outside Walton-on-Thames, we cover Hersham (1 mile south), Shepperton (2 miles north-west), Burwood Park (2 miles south-west), Weybridge (2 miles south-west) and St George's Hill (2 miles south-west). Within a short drive, we also cover Guildford (12 miles south-west), Woking (9 miles south-west), Camberley (14 miles west) and Epsom (7 miles south-east).
Landmarks near Walton-on-Thames
In Walton-on-Thames, that means homes and buildings near RES Sixth Form College and Sunbury Park, among other places. The closest station to Walton-on-Thames is Walton-On-Thames station, roughly 0.8 miles south of the centre. Other landmarks nearby include Elmbridge Museum (2.2 miles south-east) and No. 2 New Zealand General Hospital (0.8 miles west). Not far away are Kempton Park Reservoirs and Ferris Meadow Lake.
What affects the quote in Walton-on-Thames
Our prices page gives typical ranges, and your quote is built on your job. The quote depends on:
- The size of the job
- One-off work versus a regular service cycle
- The distance and route between the indoor and outdoor units
Putting the work off seldom saves money. Faults and wear in a system tend to grow, and a system working harder than it should costs more to run. If you’re unsure, ring 07833 053749 or use the quote form for straight advice and a fixed price.
Asking for a quote
Simple jobs can often be priced from pictures and some basics. Useful things to send:
- Your consumer unit or fuse board
- Any error code or flashing light on the display
- A few photos of the room and the wall the unit is on, or will go on
Our prices page gives typical ranges, but your quote is based on your job, because every property is different. Once we have looked at the job, from photos or on a survey, you get a fixed price. To get going, phone 07833 053749, or email if that’s easier.
Walton-on-Thames: your questions answered
Do you cover Walton-on-Thames for air source heat pumps?
Yes. We work across London and the South East from our base in East Grinstead, and Walton-on-Thames is part of that. To start, phone us on 07833 053749 or send an email with a few pictures.
Is the heat pump grant available in Walton-on-Thames?
Walton-on-Thames is covered, as the scheme runs across England and Wales. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. You do not apply yourself: the MCS certified installer does, which is us.
What’s the price of a heat pump installation?
Expect £8,000–£16,000 for an air-to-water system, with 0% VAT on homes, before the grant is taken off. Where you land depends on the size of heat pump, any radiators that need changing and the hot water cylinder. Air-to-air is priced after a survey.
How soon will you get back to me?
On the same working day you contact us. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
Do you offer emergency call-outs?
Yes, 24/7. When you call, tell us the make, what’s happening and any error code, and we will talk you through the next steps.
Will you work on another installer’s system?
Yes. We work on systems fitted by other installers as well as our own from all the leading brands. Tell us the make and model and send any paperwork you have.
How does the warranty work?
Warranty comes from the manufacturer and depends on the brand and product. Daikin, for example, gives a standard 2 years on split air conditioning, and we explain the terms for whichever brand you choose.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath