Surrey · Heat pump installation
Whiteley Village air source heat pumps
We cover Whiteley Village for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Diagnosis first, a fixed price and proper paperwork when we finish.
- Deciding on the outdoor unit position
- Wanting to stop using oil, LPG or gas for heating
- A boiler that’s getting old
How we handle air source heat pumps in Whiteley Village
In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. The work covers air-to-water heat pumps, homes heated by oil, LPG or gas and hot water cylinders, and the jobs we see most are no space for a hot water cylinder and checking emitters for a heat pump.
Homes around Whiteley Village normally have room outside for a heat pump, so the design focuses on heat loss and radiators.
Warranty periods vary by brand and by product. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. For any other brand, we explain the manufacturer’s terms on your quote.
- Place
- Whiteley Village (KT12)
- Wider area
- Surrey
- Approvals
- NICEIC and F-Gas, MCS
- Quote
- Fixed-price quote after a site survey
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
How the visit works
Every visit follows the same order: check the plan with you, protect the area, do the work, test what we have done and talk you through it. On site, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. For a village like Whiteley Village, tell us about narrow lanes, gates and parking when you book.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Preparing for the visit
- Keep pets and children away from the work area
- Clear access to the fuse board
- Arrange for someone to be there to let us in
Get a fixed-price quote
Here’s what helps us quote: the address and the type of property, photos of the rooms or units, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Once you have those, call us on 07833 053749 or write to us at info@aircondoctor.co.uk.
Advice
Air source heat pumps around Whiteley Village
Whiteley Village is about 18 miles from central London, well within the area we cover from our base in East Grinstead.
Older homes near Church of St Mark may need extra checks for planning and heat loss before a heat pump is designed. If your home is listed, like The Homewood about 1.8 miles east, listed building consent comes before any heat pump work.
Whiteley Village is about 2 miles south-east of Weybridge, in Surrey. Wherever you are in the KT12 postcode area, our engineers can take on air source heat pumps. Across Surrey, we cover 395 places, and Whiteley Village is one of them. Our Guildford page covers places nearby (10 miles or so).
Our nearest recent job to Whiteley Village was on Queens Road, Weybridge (KT13), about 2 miles north-west: installing a full-house Mitsubishi Electric multi-split system covering five bedrooms, the study, the sitting room and the kitchen-living area: eight indoor units in total served by two outdoor units.
Our engineers work on Chestnut Walk, Circle Road and Hornbeam Walk and nearby roads. We work across KT12 for air source heat pumps and the roads nearby. If you are just outside Whiteley Village, we cover Burwood Park (1 mile north), St George's Hill (1 mile north-west), Brooklands (1 mile west), Weybridge (2 miles north-west) and Hersham (2 miles north-east). Further out, we also cover Guildford (10 miles south-west), Woking (7 miles west), Camberley (13 miles west) and Epsom (7 miles east).
Landmarks near Whiteley Village
Around Whiteley Village, our work takes us to homes and businesses near West End Common and Heathside School, among other places. For rail, the closest station is Weybridge station, about 1.4 miles north-west of the centre. Well-known places in the area include No. 2 New Zealand General Hospital (2.4 miles north) and Elmbridge Museum (3.2 miles north-east). The countryside around Whiteley Village includes Jubilee Wood and Claremont Lake.
Your questions about air source heat pumps in Whiteley Village
Is planning permission needed for a heat pump in Whiteley Village?
It depends on the property. The centre of Whiteley Village is in the Whiteley Village Conservation Area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Whiteley Village, typically Elmbridge council).
Will you come out to Whiteley Village?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Whose job is it to check the system for leaks?
Whoever operates the equipment, together with the technicians who service it. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.
What VAT do I pay on a heat pump?
Installing an air source heat pump in a home is zero-rated until 31 March 2027, then 5%. Businesses pay the standard rate, and this is general information rather than tax advice.
Can I do any of the installation myself?
No, not the refrigerant side. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.
Which manufacturers do you install and repair?
We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
Does the grant cover air-to-air heat pumps?
Only in limited cases, with a grant of £2,500. It has to replace the fossil-fuel heating, meet the full heating demand, be fitted by an MCS certified installer, and be in a home.
Also near Whiteley Village
Other services in Whiteley Village
What air source heat pumps can’t fix
An honest diagnosis matters more to us than a booking, so here’s what this work can’t put right:
- Promising eligibility for the Boiler Upgrade Scheme
- Draught-proofing and insulation upgrades
- Disconnecting or servicing a gas boiler
If in doubt, phone us on 07833 053749 or email us and we’ll say what we think.
Where we work
- Air-to-air heat pumps
- Underfloor heating
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Air-to-water heat pumps
- Radiator systems
What affects the cost of air source heat pumps
The quote reflects the job in front of us. We take into account:
- The type of system, from a single split to a larger system
- How easy the units are to reach
- The number of rooms, units or zones
Whatever the property, the quote works the same way: the equipment, the access, the work involved and the time it takes. Call for a fixed-price quote and we’ll explain each part.
Helping us quote
Before you ask for a quote, gather:
- Any previous service or F-Gas records
- Photos showing the indoor unit and the space around it
- The postcode and whether it’s a home, flat or business
Getting a quote is straightforward. Call or email with a few details and we will come back to you the same working day. Where a survey is needed, we arrange a time that suits you.
System by system
VAT on heat pumps
Installing an air source heat pump in a home is zero-rated until 31 March 2027, then 5%, under HMRC Notice 708/6. Businesses pay the standard rate.
Outdoor unit position and planning
Flats have tighter limits, and an Article 4 direction can remove permitted development rights. Listed buildings also need separate consent, and we check the position for your property.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager