Surrey · Heat pump installation
Air Source Heat Pumps in Newdigate
Expert air source heat pumps for Newdigate: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- Radiators that may be too small for a heat pump
- Working out where a cylinder could go
- Planning and permitted development questions
Heat pumps in Newdigate: local notes
About 72% of households live in detached or semi-detached houses, according to the last census (2021). Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
If your home is one of the older properties near Church of St Peter, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. A heat loss calculation decides the size of heat pump your home needs.
Newdigate is about 5 miles south of Dorking, in Surrey. Newdigate gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Across Surrey, we cover 395 places, and Newdigate is one of them. We also work in Crawley, about 6 miles from Newdigate.
Not far from Newdigate, a recent job of ours was on South Street, Dorking (RH4), about 5 miles north: installing two Panasonic wall-mounted units: one in the main treatment room and one in the reception and waiting area.
Church Road, Underhill Road and Village Street and the roads off them are all inside our area. Our engineers cover all of the RH5 postcode area and the streets around it. If you are just outside Newdigate, we cover Cudworth (1 mile east), Parkgate (1 mile north-east), Shellwood Cross (2 miles north), Russ Hill (2 miles south-east) and Nalderswood (3 miles north-east). Within a short drive, we also cover Guildford (14 miles north-west), Epsom (12 miles north), Horley (5 miles east) and Redhill (7 miles north-east).
Around Newdigate
Around Newdigate, our work takes us to homes and businesses near Six Bells pub and Newdigate Brickworks. The nearest railway station is Holmwood station, about 1.7 miles north-west of the centre. Well-known places in the area include Langley Green Hospital (4.9 miles south-east) and Betchworth Castle (4.9 miles north). Open spaces near Newdigate include Leith Hill and Vann Lake.
About our air source heat pumps in Newdigate
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses. For air-to-air systems, we confirm the VAT on your quote. Please treat this as general information rather than tax advice. The work covers homes heated by oil, LPG or gas, hot water cylinders and underfloor heating, and common reasons people get in touch are moving away from fossil-fuel heating and questions about the Boiler Upgrade Scheme.
In a place like Newdigate, some homes are listed, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Warranty periods vary by brand and by product. For example, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. For any other brand, we explain the manufacturer’s terms on your quote.
- Place
- Newdigate (RH5)
- Wider area
- Surrey
- Price
- Fixed-price quote after a site survey
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Certified
- F-Gas certified, NICEIC approved, MCS
- Replies
- Same working day
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
Newdigate: your questions answered
Do you cover smaller places like Newdigate?
Yes, smaller places are covered as well as towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Can I fit a heat pump in Newdigate without planning permission?
There’s no single answer: the building and the outdoor unit position decide it. There’s a conservation area, the Newdigate Conservation Area, close to central Newdigate. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Mole Valley council, which is normally the planning authority for Newdigate first.
Can we book visits on a schedule?
Yes. Send details of the systems and how they’re used, and we’ll suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
Am I eligible for a heat pump grant?
Possibly. In England and Wales it pays £7,500 for an eligible air-to-water or ground source heat pump, and £2,500 for air-to-air under tighter rules. Until March 2027 there’s an extra £1,500 for air source or ground source heat pumps in homes on oil or LPG with no mains gas. We check your home against the rules at the survey.
How much time does a heat pump install need?
Expect it to take several days for an air-to-water system with a new cylinder, less for an air-to-air system. The cylinder, the radiators and the pipework make the biggest difference, and we confirm the timing with your quote.
Will skipping a service affect the warranty?
Check the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so check the terms or ask us. Keep every service record either way.
How much does an air source heat pump cost?
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes) before the grant. Eligible homes in England and Wales can get £7,500 through the Boiler Upgrade Scheme though not every home qualifies.
Different systems, different jobs
Hot water cylinders
The cylinder size depends on how much hot water the household uses.
Air-to-air heat pumps
Air-to-air heat pumps warm rooms through indoor units and can cool them in summer. They do not heat hot water, so that has to come from elsewhere.
What you can do yourself, and what needs us
Do not move, re-route or disconnect units or pipework yourself. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrical side needs a competent person. Ask us to quote for a move instead.
Owner care supports servicing; it doesn’t replace it. Clean filters and a clear outdoor unit help the system run as it should, but the refrigerant circuit, the electrics and the parts you can’t see still need an engineer at the interval the manufacturer recommends.
Pricing air source heat pumps in Newdigate
The price is fixed before any work begins. It’s based on:
- One-off work versus a regular service cycle
- The electrical supply and whether a new circuit is needed
- How easy the units are to reach
What you pay depends on the type of system and how many units are involved, the access and what the work involves. You get a fixed price before work begins, so you know where you stand.
What to send for a quote
Before you ask for a quote, gather:
- The rating plate or label on any existing unit
- Any previous service or F-Gas records
- A photo of the consumer unit with the cover closed
Our prices page gives typical ranges, but your quote is based on your job, because no two buildings, rooms or systems are the same. Once we have looked at the job, from photos or on a survey, you get a fixed price. To start, ring us on 07833 053749 or send an email.
Nearby places to Newdigate
Also in Newdigate
The process
The visit goes in the diary at a time that works for you, and we keep you posted if anything changes. When we arrive, we check the job against the survey or the photos you sent. If something is different, we talk it through with you before carrying on. After that, it takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Pictures of the space and where the outdoor unit could go let us plan the work in Newdigate.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Let us know where we can park and unload
- Keep pets out of the rooms we’re working in
- Arrange for someone to be there to let us in
Ask for a quote
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and simple jobs can often be priced without a visit.
Related advice
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager