Greater London · Heat pump installation
Heat pump installers in East End of London
Need air source heat pumps in East End of London? We diagnose first, fix the price and book the work around you, then sign it off with written records.
- Questions about where the outdoor unit can go
- Checking eligibility for a heat pump grant
- Replacing a combi boiler with a heat pump
What a heat pump looks like in East End of London
About 36% of homes across East End of London and its surrounding area have been built since 2000, according to Valuation Office Agency council tax records, and about 88% of households live in flats, according to the 2021 Census. Newer homes usually lose less heat, which tends to suit a heat pump well. In flats, space for an outdoor unit and a cylinder can be limited, and the lease and freeholder come into it, so air-to-air is sometimes the better fit. In London, outside space and the rules for flats often decide which kind of heat pump suits.
Homeowners near Shadwell station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.
East End of London is about 1 mile east of Whitechapel, in Greater London. Homes and businesses alike in East End of London, we can help with air source heat pumps. You’ll hear back from us the same working day, and there’s a 24/7 emergency line. Our list for Greater London has 764 entries and East End of London is among them.
Our nearest recent job to East End of London was on Greenwich High Road, Greenwich (SE10), about 3 miles south-east: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Here we cover the E1, E1W and E98 postcode area. From New Road, Glamis Road and Steel's Lane to the smaller roads in between, the whole area is covered. Places around East End of London that are also on our list: Stepney (1 mile north-east), Ratcliff (1 mile south-east), Wapping (1 mile south-west), St George in the East (1 mile south-west) and Shadwell (1 mile south-east). Further out, we also cover City of Westminster (4 miles west), Marylebone (4 miles west), Kensington (6 miles west) and St Pancras (3 miles west).
Landmarks near East End of London
Locally, jobs take us to houses, flats and workplaces close to Stepney Green Park, George Tavern and Bishop Challoner Boys' School and the streets around them. You’ll also find St Mellitus College (under half a mile south-west) and Bishopsgate Institute Special Collections and Archives (1.1 miles west). There’s a railway station in East End of London itself: Shadwell station. Well-known places in the area include Tower of London (1 mile south-west) and Surrey Quays Shopping Centre (1.3 miles south). For a walk, there’s Tower Hill and Lavender Pond.
Air source heat pumps in East End of London, done properly
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales and the installer makes the application. Eligibility depends on the property, so we confirm it before anything is agreed. We’re often asked to deal with radiators that may be too small for a heat pump and an oil, LPG or gas boiler near the end of its life, across homes heated by oil, LPG or gas, underfloor heating and radiator systems.
Terraced houses in a London area like East End of London can suit a heat pump well, provided the outdoor unit can sit somewhere that passes the MCS noise check.
Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler and it’s worth keeping safe.
- Place
- East End of London (E1, E1W, E98)
- Region
- Greater London
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quote
- Fixed after a survey or pictures
- Response
- Same working day
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
How the visit works
Think of the visit in three stages: look, put right and sign off. First comes a careful look at the system or the space, then the work itself, and finally we test, record and explain. Most of the time goes on the middle part, and that takes a few days on site, depending on the cylinder, the radiators and the pipework involved. A few photos of the room, the outside wall and the fuse board help us plan a job in East End of London.
- We start with your plans and the property.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We recommend air-to-water or air-to-air and check the grant position.
- Installation follows on the agreed dates.
- After commissioning, you get the MCS certificate and a handover.
How to prepare
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Let us know where we can park and unload
- Clear access to the fuse board
How to get a quote
To get a fixed-price quote, call 07833 053749 or send an email and tell us about the property and what you need. Photos help a lot. You’ll hear back from us the same working day.
Advice
What affects the cost of air source heat pumps
Jobs vary more than people expect. What affects the quote:
- How far the pipework has to run, and where
- The brand, model and parts involved
- How easy the units are to reach
Putting several jobs into one visit often makes better use of the time. Mention every unit or room you need covered, and you will get one fixed price.
What we need to know
Photos let us diagnose from a distance. Try to include:
- The make and model of the system, from the label
- A photo of the consumer unit with the cover closed
- Photos showing the indoor unit and the space around it
Need a price for air source heat pumps? Please phone us on 07833 053749 or fill in the contact form with a few details about the property. We’ll explain what we’d recommend and why, then send a fixed-price quote before you commit to anything.
Common questions in East End of London
Can I have air conditioning in a flat in East End of London?
In many cases, yes, once the lease and the building’s rules are checked. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Can I get the Boiler Upgrade Scheme grant in East End of London?
East End of London is in England, where the Boiler Upgrade Scheme runs. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we are MCS certified.
Can I fit air conditioning or a heat pump myself?
No, not the refrigerant side. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new circuit is notifiable under Part P unless a registered electrician, such as a NICEIC approved contractor, does it.
Which manufacturers do you install and repair?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For new systems, we recommend a brand and model to suit the job and tell you why.
Can you set up regular servicing?
Yes. We offer maintenance contracts, with visits at the interval your system and the manufacturer need. Each visit is written up, with F-Gas records where refrigerant work is involved.
Do I get paperwork after the visit?
Yes. It’s the record a manufacturer or the next engineer will ask to see: the date, the work, and any refrigerant added or recovered.
What’s the difference between air-to-water and air-to-air heat pumps?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Nearby places to East End of London
More services for East End of London
Let and managed properties
Running several properties is easier with one contractor. Our area covers Greater London and the South East, so a run of properties can go into one programme and kept on a regular cycle.
Managing agents often deal with us directly. Tell us the property, the work and the access arrangements and we will come back with a fixed-price quote.
What we’re called out for in East End of London
Some people want to move away from burning fossil fuels at home. With a heat pump, the heat comes from the air outside and the system runs on electricity and that is the appeal for many households.
Most people get in touch when they notice something like this:
- An oil, LPG or gas boiler near the end of its life
- Questions about the Boiler Upgrade Scheme
- Questions about listed buildings or conservation areas
Historic houses such as Mansion House, about 1.5 miles west, are a reminder that listed homes need consent before a heat pump goes in.
What your quote should include
- Whether a new circuit is included and who certifies it
- What the manufacturer’s warranty covers and for how long
- How VAT is shown, and which rate applies
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager