Greater London · Heat pump installation
Air Source Heat Pumps in Ratcliff
Need air source heat pumps in Ratcliff? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Ageing boilers that will need replacing
- Checking emitters for a heat pump
- Working out where a cylinder could go
When to call us in Ratcliff
Some homes heated by electric heaters or storage heaters consider a heat pump instead. A survey shows whether a heat pump suits the property and what would need to change along with whether any grant could apply.
Reasons to give us a call include:
- Checking whether planning permission is needed
- Plans to switch to electric heating with a heat pump
- Ageing boilers that will need replacing
Live in one of the older houses around Royal Foundation of St Katharine? Expect the survey to look closely at heat loss and at the building’s planning status.
What to look for in a quote
- Who does the electrical work, and whether they can certify it
- Whether testing, commissioning and paperwork are included
- Whether the quote shows VAT clearly
How we handle air source heat pumps in Ratcliff
Air-to-water heat pumps heat your hot water through a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. Air-to-air systems don’t heat hot water, so you will need another way to do that. If you are dealing with not knowing whether a grant applies and questions about listed buildings or conservation areas, we can sort it out.
For flats in Ratcliff, the lease, the freeholder and the rules for flats all come into it. Permitted development limits are different for flats, so we check the position before we design.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual so it’s to hand next time.
- Location
- Ratcliff (E1, E14, SE16)
- Wider area
- Greater London
- Replies
- Answered the same working day
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Price
- Fixed after a survey or pictures
- Call
- 07833 053749
- Page updated
- 30 October 2026
Ratcliff questions
Can I fit a heat pump in Ratcliff without planning permission?
The answer turns on the property and where the outdoor unit would sit. There’s a conservation area, the York Square Conservation Area, close to central Ratcliff. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Tower Hamlets council, which is normally the planning authority for Ratcliff first.
Does the Boiler Upgrade Scheme cover homes in Ratcliff?
Ratcliff is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You don’t apply yourself: the MCS certified installer does, which is us.
Which accreditations do you hold?
AirCon Doctor is an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We’re also Checkatrade members.
Do I get paperwork after the visit?
Yes. It’s your proof of what was done: a dated note of the work, with refrigerant details where they apply.
Will my radiators work with a heat pump?
We find out during the survey. Rooms where the radiator is big enough stay as they are, and any that need upsizing are set out in the quote.
Is the equipment covered by a warranty?
It’s the manufacturer’s warranty, which varies by brand. For example, Daikin’s standard warranty on split air conditioning is 2 years, and we explain the terms for whichever brand you choose.
What does F-Gas certified mean?
For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before booking and we’ll gladly show you ours.
How the job changes from property to property
Heat loss surveys
The survey works out the heat needed room by room. Everything else is sized from it.
The Boiler Upgrade Scheme
Not every home qualifies and we confirm it before anything is agreed.
What a heat pump looks like in Ratcliff
About 84% of households live in flats, according to the last census (2021). For flats, the first questions are where an outdoor unit could go, whether a cylinder fits and what the lease allows. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
For a home near Limehouse station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
Ratcliff is about 1 mile east of Whitechapel, in Greater London. Anywhere in E1, we cover air source heat pumps. Ratcliff is one of 764 towns, villages and districts in Greater London we cover.
Our nearest recent job to Ratcliff was on Greenwich High Road, Greenwich (SE10), about 3 miles south-east: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Main roads around Ratcliff include the A101 and A126, which makes travel easy. If your postcode is in E1, E14 and SE16, you’re inside the area we cover. Nearby, we also cover air source heat pumps in Shadwell (1 mile south), East End of London (1 mile north-west), Limehouse (1 mile north-east), Stepney (1 mile north) and Wapping (1 mile west). We also work in nearby towns such as City of Westminster (5 miles west), Marylebone (4 miles west), Kensington (7 miles west) and St Pancras (3 miles west).
Near you in Ratcliff
We fit and service air conditioning in homes and premises around Stepney Green Park, Bishopsgate Institute Special Collections and Archives and Stepney Jewish School. Also close by are Bishop Challoner Catholic Collegiate School (under half a mile north-west) and The British Prince Public House (less than half a mile north). Ratcliff has its own railway station: Limehouse station. Nearby you will also find Tower of London (1.4 miles west) and The Royal London Hospital (0.8 miles north-west). Open spaces near Ratcliff include Lavender Pond and Tower Hill.
Places near Ratcliff
Also in Ratcliff
How the visit works
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. On site, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Photos of the room and where the outdoor unit could go let us plan most of a visit to Ratcliff in advance.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- We install, commission and register the system under MCS.
Before we arrive
- Let us know if the units are on a roof, a high wall or in a locked area
- Keep pets out of the rooms we’re working in
- Clear access to the fuse board
Getting a price
Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your pictures and details. Then you get a fixed price so you know the cost before we begin.
Advice
What air conditioning won’t do
Not every problem is solved by air source heat pumps, and we will tell you before any work starts. It doesn’t solve:
- Insulation work, such as loft or cavity wall insulation
- Tax rulings, which only HMRC can give
- Promising eligibility for the Boiler Upgrade Scheme
Not sure which it is? You can give us a ring on 07833 053749 and we will tell you honestly before booking.
Where we work
- Radiator systems
- Underfloor heating
- Air-to-water heat pumps
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Hot water cylinders
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath