Greater London · Heat pump installation
Heat pump installation in Whitechapel, Greater London
MCS certified installation of air source heat pumps for heating and hot water, with the boiler upgrade scheme grant applied for, in Whitechapel and nearby. Ask us for a fixed-price quote, and we’ll reply the same working day.
- Deciding on the outdoor unit position
- Working out whether radiators need upsizing
- Planning and permitted development questions
Air source heat pumps in Whitechapel
Air source heat pumps collect heat from outdoor air and bring it inside, using electricity to drive the process. It works on the same principle as air conditioning, run the other way and the Energy Saving Trust notes that air-to-air heat pumps are sometimes referred to as air conditioning. If you are dealing with a boiler that’s getting old and deciding which kind of heat pump suits the home, we can sort it out.
In a flat in Whitechapel, the lease and the freeholder typically decide where a heat pump can go. Permitted development limits are different for flats, and we check before designing.
We are an F-Gas certified company, NICEIC approved for electrical work, MCS certified for heat pumps and a Checkatrade member. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Place
- Whitechapel (E1, E2, E1W)
- Region
- Greater London
- Replies
- On the working day you ask
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quotes
- Fixed after a survey or photos
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Questions from Whitechapel
Is planning permission needed for a heat pump in Whitechapel?
The answer turns on the property and where the outdoor unit would sit. There’s a conservation area, the Whitechapel High Street Conservation Area, close to central Whitechapel. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Whitechapel, usually Tower Hamlets council).
Does the Boiler Upgrade Scheme cover homes in Whitechapel?
Whitechapel is in England, where the Boiler Upgrade Scheme runs. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You do not apply yourself: the MCS certified installer does, which is us.
Do you work for landlords and businesses?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Let us know who the records should go to.
Who has to arrange F-Gas leak checks?
Responsibility is shared between the operator, typically whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
How much time does a heat pump install need?
As a guide, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. The programme is planned to keep time without heating short, and we explain it in advance.
Do you offer maintenance contracts?
Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Each visit is recorded, with F-Gas records where refrigerant work is involved.
Do you work in Whitechapel?
Yes. We work across Greater London, Surrey, Kent, East and West Sussex, Hampshire, the Isle of Wight, Berkshire, Buckinghamshire, Oxfordshire, Hertfordshire and Essex, Whitechapel included.
Aftercare tips
Once we’ve finished, these simple steps help:
- Store the MCS certificate and warranty documents together
- Let the heat pump run steadily, as set up at handover
- Read the manufacturer’s warranty terms for your brand
Now and then in cold weather, the outdoor unit defrosts itself. It may give off steam or sound different for a few minutes, and that is normal.
Have the system serviced regularly. Your manufacturer’s warranty terms may say something about servicing.
Places near Whitechapel
What else we do in Whitechapel
What a heat pump looks like in Whitechapel
About 39% of homes in the Whitechapel area have been built since 2000, according to Valuation Office Agency council tax records, and about 90% of households live in flats, according to the last census (2021). Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. For flats, the first questions are where an outdoor unit could go, whether a cylinder fits and what the lease allows. In London, outside space and the rules for flats often decide which kind of heat pump suits.
If your home is near Whitechapel station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Whitechapel is about 2 miles north-east of London, in Greater London. Whitechapel gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Whitechapel is one of 764 places in Greater London where we work for homes and businesses.
Our nearest recent job to Whitechapel was on Greenwich High Road, Greenwich (SE10), about 4 miles south-east: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Whitechapel is one of the larger places we cover in Greater London. If you need air source heat pumps at a property on New Road, Mark Lane and Idol Lane or anywhere close by, our engineers can take on the work. Neighbouring places we cover include Spitalfields (1 mile west), Aldgate (1 mile south-west), Bishopsgate (1 mile west), East End of London (1 mile east) and St George in the East (1 mile south-east). We also work in nearby towns such as City of Westminster (4 miles west), Marylebone (3 miles west), Kensington (6 miles west) and Walthamstow (5 miles north).
What’s near Whitechapel
Around Whitechapel, our work takes us to homes and businesses near Makers Academy, The White Hart pub and Finsbury Circus and the streets around them. Other local landmarks include Bishopsgate Institute Special Collections and Archives (0.5 miles west), London Enterprise Academy (under half a mile south-east) and St Mary-at-Hill (0.8 miles south-west). The nearest railway station is Whitechapel station, roughly 0.5 miles north-east. Other landmarks nearby include Surrey Quays Shopping Centre (1.7 miles south-east) and Gilbert and George Centre (within half a mile north). Green spaces nearby include St. James's Park Lake and Lavender Pond.
Why it’s worth doing now in Whitechapel
From 1 April 2027, VAT on heat pumps in homes rises from 0% to 5%. If you’re thinking about a heat pump, that date is worth knowing alongside your own plans for the property. In a London building, getting the freeholder’s or agent’s agreement can take a while, so it’s worth starting early.
Several rooms, units or sites on one quote often makes better use of the time. Tell us about everything you’d like looked at, and you will get one fixed price.
Why people in Whitechapel choose us
- F-Gas certified company
- Emergency calls taken 24/7
- Checkatrade member
- Manufacturer’s warranty terms explained on your quote
Take a look at how installs are priced or our accreditations.
Do you need air source heat pumps in Whitechapel?
For homes with no mains gas, heated by oil or LPG, a heat pump is well worth considering. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.
These are the situations we see most often:
- A boiler that’s getting old
- Questions about listed buildings or conservation areas
- Choosing between air-to-water and air-to-air
Historic houses such as Mansion House, about 0.9 miles west, are a reminder that listed homes need consent before a heat pump goes in.
Questions to ask before you book
- What records you get at the end
- Whether extra work needs your approval first
- Who does the electrical work, and whether they can certify it
How the visit works
Protection comes first: sheets over the floor and any furniture nearby and nothing is moved without asking you. After that, anything electrical is made safe and we start. The work on site takes a few days on site, depending on the cylinder, the radiators and the pipework involved, and we clear up before we go. In a London area like Whitechapel, parking and access are worth sorting out before the day.
- We start with your plans and the property.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- Installation follows on the agreed dates.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
How to prepare
- Make sure we can reach the consumer unit or fuse board
- Name a contact who can meet us at the agreed time
- Mention any roof access, ladders or high-level work
How to get a quote
Want a quote for air source heat pumps? Please give us a ring on 07833 053749 or fill in the contact form with a few details about the property. We will talk you through the options and give you a fixed-price quote before anything is booked.
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What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead