Medway · Heat pump installation
Wainscott air source heat pumps
F-Gas certified and NICEIC approved, we cover Wainscott for heat pump installation. A fixed price before we start, and a 24/7 emergency line.
- Comparing heat pump types
- Ageing boilers that will need replacing
- Checking eligibility for a heat pump grant
Air source heat pumps in Wainscott, done properly
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation, and as the installer we apply for it on your behalf. Eligibility depends on the property, so we confirm it before anything is agreed. Common call-outs are for finding a place for the outdoor unit and not knowing whether a grant applies, across homes heated by oil, LPG or gas, air-to-air heat pumps and hot water cylinders.
Older homes around Wainscott can be draughty or have solid walls, so a proper heat loss calculation matters. Sometimes insulating first makes more sense.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. Keep it with the system’s paperwork so it’s to hand next time.
- Place
- Wainscott (ME2, ME3)
- Region
- Medway
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Price
- A fixed price before work begins
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Call
- 07833 053749
- Page updated
- 30 October 2026
Wainscott: your questions answered
Will you come out to Wainscott?
Yes, smaller places are covered as well as towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Does the Boiler Upgrade Scheme cover homes in Wainscott?
Wainscott is in England, where the Boiler Upgrade Scheme runs. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. You don’t apply yourself: the MCS certified installer does, which is us.
Will you work on another installer’s system?
Yes. We work on systems fitted by other installers as well as our own, on all the main brands. Send us the make and model, and any records you have.
How long will it take to install a heat pump?
As a guide, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. We plan the work so you are without heating for as little time as possible, and we explain it in advance.
How does the warranty work?
The manufacturer’s warranty, on the manufacturer’s terms. Each brand sets its own conditions and periods, so we explain them on your quote.
Will I need planning consent for an air source heat pump?
Many installations on houses in England fall under permitted development, subject to the rules. Listed buildings are excluded, and listed building consent is separate, so we check for your property.
How quickly will you reply?
You’ll hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.
What happens on the day
We book the visit for a day and time that suit you, and we keep you posted if anything changes. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. If something is different, we talk it through with you before carrying on. From there, the work takes a few days for most air-to-water installations, with air-to-air systems often quicker. Everything the job in Wainscott needs is worked out beforehand.
- We find out about your home and the heating you have now.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- Cost, grant and VAT appear on one fixed-price quote.
- We install, commission and register the system under MCS.
Getting ready for the visit
- Clear the space around the indoor unit, or where it will go
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Let us know where we can park and unload
How to get a quote
For a fixed-price quote, ring us on 07833 053749 or use the quote form with the address and a few details about the rooms or units involved. Photos help a lot. You will hear back from us the same working day.
Related advice
Honest limits
Before you book, it helps to know what’s not included:
- Planning decisions, which rest with the council
- Grants for hybrid systems or replacements of low-carbon systems
- Tax rulings, which only HMRC can give
If you’re not sure, just give us a ring on 07833 053749 or use the quote form and we will give you a straight answer.
What the work covers
- Air-to-water heat pumps
- Air-to-air heat pumps
- Underfloor heating
- Homes heated by oil, LPG or gas
- Radiator systems
- Hot water cylinders
Common problems we fix in Wainscott
Some homes heated by electric heaters or storage heaters consider a heat pump instead. A survey shows whether a heat pump suits the property and what would need to change, and we explain the grant position for your home.
Look out for any of the following:
- Plans to switch to electric heating with a heat pump
- Ageing boilers that will need replacing
- Checking eligibility for a heat pump grant
Live in one of the older houses around St Philip & St James? Expect the survey to look closely at heat loss and at the building’s planning status.
Comparing quotes
- Why the equipment they’re quoting suits the job
- Whether you get F-Gas records where refrigerant is involved
- Which VAT rate the quote uses, and why
Places near Wainscott
More services for Wainscott
What affects the quote in Wainscott
The survey or diagnosis tells us what the work involves. The main factors are:
- The equipment or parts the job needs
- The size of the job
- Whether it’s a one-off job or part of a maintenance contract
Homes, offices, shops and public buildings are all priced the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we will explain each part.
Helping us quote
To speed up the quote, send us:
- Photos showing the indoor unit and the space around it
- The remote or wall controller showing any error
- Your consumer unit or fuse board
Published ranges are a starting point; the quote is built on your property, because no two buildings, rooms or systems are the same. After a look at the job, by pictures or a survey, the price is fixed. To start, call 07833 053749 or send an email.
Homes in Wainscott and heat pumps
The coast is only about 2 miles from Wainscott. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. There are 2 conservation areas within a mile of the centre of Wainscott. So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area? Valuation Office Agency council tax records show about 31% of homes in and around Wainscott were built in 2000 or later, and Census 2021 figures found about 66% of households in detached or semi-detached houses. Newer homes typically lose less heat, which tends to suit a heat pump well. Houses typically have space for an outdoor unit and a hot water cylinder.
Restoration House, roughly 1.7 miles south, is a reminder to check your home’s listing status: permitted development does not cover listed buildings.
Wainscott is about 2 miles north of Rochester, in Medway. Properties in Wainscott get the same service as everywhere we cover: a look at the job first, a fixed-price quote and written records at the end. Across Medway, we cover 68 places, and Wainscott is one of them. There’s also a page for Bromley, about 21 miles away.
We work across ME2 and ME3 for air source heat pumps. We cover homes and businesses on Hoo Road, Holly Road and Leigh Road and the roads around them. Places around Wainscott that are also on our list: Upper Upnor (1 mile south-east), Lower Upnor (1 mile east), Chattenden (1 mile north-east), Cooling Street (2 miles north) and Hoo St Werburgh (2 miles north-east). We also work in nearby towns such as Gillingham (4 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east) and Luton (3 miles south).
Landmarks near Wainscott
Typical jobs here are in properties near Temple School, Broomhill Park and The Hundred of Hoo Academy, among other places. Other local landmarks include Royal Oak pub (0.6 miles south-west) and Former Ordnance Store At Chatham Gun Wharf (1.8 miles south). The closest station to Wainscott is Strood station, roughly 1.1 miles south-west. Nearby you will also find Upnor Castle (0.7 miles south-east) and Huguenot Museum (1.6 miles south). Not far away are Rede Common and Gad's Hill.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager