Medway · Heat pump installation
Air Source Heat Pumps in Chattenden
Air source heat pumps across Chattenden and nearby, from a site survey or diagnosis to sign-off and a fixed price agreed before work begins.
- Working out where a cylinder could go
- Questions about the Boiler Upgrade Scheme
- Deciding on the outdoor unit position
Keeping the system healthy
Here’s the after-treatment advice, short and simple:
- Look at insulation alongside the heat pump
- Avoid switching the heat pump on and off often
- Keep radiators clear
Once commissioned, we register the installation with MCS and give you the certificate. Keep it with the manufacturer’s paperwork for future reference.
Keep insulation and draught-proofing in good order, as lower heat loss means the system has less to do.
Air source heat pumps in Chattenden, done properly
An air-to-water heat pump heats water to a lower temperature than a typical boiler which means some radiators may need upsizing. The survey shows which rooms are fine and which need changes, and the quote sets it out. The work covers radiator systems, hot water cylinders and underfloor heating, and the jobs we see most are plans to switch to electric heating with a heat pump and comparing heat pump types.
If your home in or near Chattenden is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
The records are your system’s health record: what was fitted or found, what was done and when. It makes the next visit quicker and any warranty question simpler and it’s worth keeping safe.
- Location
- Chattenden (ME3)
- Region
- Medway
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Pricing
- A fixed-price quote up front
- Approvals
- NICEIC and F-Gas, MCS
- Call
- 07833 053749
- Page updated
- 30 October 2026
Homes in Chattenden and heat pumps
Chattenden lies within about 2 miles of the sea. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. VOA council tax data show about 41% of homes in Chattenden and the neighbourhoods around it were built in 2000 or later, and about 69% of households live in detached or semi-detached houses, according to the 2021 Census. Newer homes typically lose less heat, which tends to suit a heat pump well. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Live in one of the older houses around Bishop Gundulph Church? Expect the survey to look closely at heat loss and at the building’s planning status. If your home is listed, like Restoration House about 2.6 miles south-west, listed building consent comes before any heat pump work.
Chattenden is about 2 miles north-east of Rochester, in Medway. Chattenden gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Count every place we list in Medway and you reach 68, with Chattenden on the list. You can also see our page for Bromley, about 22 miles away.
Postcode districts we cover here: ME3. From Songbird Crescent, Sparrow Drive and Main Road to the smaller roads in between, the whole area is covered. We also cover Lower Upnor (1 mile south), Upper Upnor (1 mile south), Wainscott (1 mile south-west), Hoo St Werburgh (1 mile east) and Cooling Street (2 miles north-west). Within a short drive, we also cover Gillingham (4 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east) and Strood (3 miles south-west).
Around Chattenden
Locally, jobs take us to houses, flats and workplaces close to The Pier pub, The Hundred of Hoo Academy and Lower Lines Park and the streets around them. The closest station to Chattenden is Strood station, roughly 2.1 miles south-west. Other landmarks nearby include Pentagon Shopping Centre (2.5 miles south) and Upnor Castle (0.9 miles south). Green spaces nearby include Gad's Hill and Rede Common.
How it works
Our engineers arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and anything electrical is made safe before work starts. The work itself takes a few days for most air-to-water installations, with air-to-air systems often quicker. Seeing the property in pictures first means the trip to Chattenden can be planned properly.
- We talk through your home, your current heating and what you want from a heat pump.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Getting ready for the visit
- Name a contact who can meet us at the agreed time
- Dig out any previous service or F-Gas records
- Clear access to the fuse board
Ask for a quote
Some jobs can be priced from pictures, while others need a survey. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, you get a fixed price before any work is booked.
Read more
Questions from Chattenden
Does the Boiler Upgrade Scheme cover homes in Chattenden?
Yes, the scheme covers homes in England, including Chattenden, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. The installer applies, and we’re MCS certified.
Is a heat pump in Chattenden permitted development?
That depends on the building and where the outdoor unit goes. Historic England lists about 3 buildings and structures within half a mile of the centre of Chattenden. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Chattenden, usually Medway council) first.
Do you work on systems someone else installed?
Yes. Systems fitted by other companies are fine from all the leading brands. Tell us the make and model and send any paperwork you have.
What’s the price of a heat pump installation?
Air-to-water installations cost £8,000–£16,000 (0% VAT on homes), before the grant. Air-to-air systems are priced after a survey, with the VAT confirmed on your quote.
What accreditations do you have?
AirCon Doctor is an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We are members of Checkatrade too.
Who has to arrange F-Gas leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
How long does a heat pump installation take?
An installation takes a few days for most air-to-water installations, with air-to-air systems often quicker. The survey lets us set a firm programme, so phone us on 07833 053749 or use the quote form to arrange one.
Why it’s worth doing now in Chattenden
Getting the sizing wrong causes problems that are hard to fix later. A room-by-room survey gets it right first time. For a village like Chattenden, booking ahead lets us plan the trip properly.
Whatever the property, the quote works the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we will explain each part.
Why choose AirCon Doctor in Chattenden
- Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba and more
- NICEIC approved electrical contractors
- Warranty terms set out brand by brand
- Covering London and the South East
See our cost guide or our accreditations.
Towns and villages near Chattenden
Also in Chattenden
Managing agents and facilities teams in Chattenden
We also work for facilities teams in offices, schools and public buildings in Chattenden and across Medway. Work can be phased by floor, zone or building to keep disruption down.
We regularly work with managing agents. Send the address, what’s needed and how access works and we’ll come back with a fixed-price quote.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead