Medway · Heat pump installation
Heat pump installers in Gillingham
For MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Gillingham, choose an F-Gas certified, NICEIC approved company. A fixed price before work begins, and a 24/7 emergency line.
- Comparing heat pump types
- Working out whether radiators need upsizing
- Wanting to stop using oil, LPG or gas for heating
What you can do yourself, and what needs us
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. If you need something moved, we can quote for it.
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and phone us on 07833 053749 or fill in the contact form.
Air source heat pumps in Gillingham
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. That follows HMRC Notice 708/6, and it does not apply to businesses, and for air-to-air systems we confirm the VAT on your quote. Please treat this as general information rather than tax advice. If you are dealing with an oil, LPG or gas boiler near the end of its life and finding a place for the outdoor unit, we can sort it out.
Air-to-air heat pumps are another option in Gillingham, which heats and cools through indoor units. To get the £2,500 air-to-air grant, it has to replace the existing fossil-fuel heating and heat the whole home.
Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler, so keep it safe.
What we are called out for in Gillingham
Many enquiries start with a question about the Boiler Upgrade Scheme. Eligibility depends on the property, the system and the scheme rules and we confirm it before you go ahead.
Most people get in touch after spotting one of these:
- Not knowing whether a grant applies
- Deciding which kind of heat pump suits the home
- Checking whether planning permission is needed
Historic houses such as Restoration House, about 3.3 miles west, are a reminder that listed homes need consent before a heat pump goes in.
Comparing quotes
- How extra work would be agreed if they find something unexpected
- Whether the manufacturer’s warranty depends on regular servicing
- What paperwork you’ll receive afterwards
Honest limits
It’s worth knowing the limits before booking:
- Insulation work, such as loft or cavity wall insulation
- Tax rulings, which only HMRC can give
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
If in doubt, call 07833 053749 or use the quote form and we will say what we think.
Where we work
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
- Hot water cylinders
- Radiator systems
- Air-to-air heat pumps
- Underfloor heating
The process
You don’t need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. At the end, we tidy up and run through the work with you. Photos taken on a phone are often enough for us to plan a visit to Gillingham.
- We find out about your home and the heating you have now.
- We measure heat loss for every room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- Cost, grant and VAT appear on one fixed-price quote.
- Installation, commissioning and MCS registration complete the job.
Getting ready for the visit
- Make sure someone can let us in at the agreed time
- Clear access to the fuse board
- Let us know where we can park and unload
Getting a quote
Our prices page gives typical ranges, but your quote is based on your job, because every property is different. Once we have looked at the job, from pictures or on a survey, you get a fixed price. To start, call 07833 053749 or send an email.
Advice
Other services in Gillingham
Air source heat pumps in Gillingham: the local picture
Gillingham lies within about 2 miles of the sea. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. VOA council tax data date about 49% of homes in Gillingham and the neighbourhoods around it to the post-war years, 1945 to 1972, and about 40% of households live in terraced houses, according to Census 2021 figures. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Terraced houses share walls with neighbours, which helps, but the outdoor unit position needs care with noise next door.
Live in one of the older houses around Holy Trinity Church? Expect the survey to look closely at heat loss and at the building’s planning status.
Gillingham is about 30 miles east of London, in Medway. If you need air source heat pumps in Gillingham, it’s easy to get a fixed-price quote: please ring us on 07833 053749 or email us. Our area covers London and the South East, Gillingham included. 68 places in Medway are on our list. You can also see our page for Bromley, roughly 24 miles from Gillingham.
All of ME8, ME7, ME4 and ME5 is covered, from busy streets to back roads. You’ll find streets such as Leeds Square, London Road and Dorset Square, and we cover them all. Nearby, we also cover air source heat pumps in Twydall (1 mile east), Lower Twydall (1 mile north-east), Grange (1 mile north), Darland (1 mile south-west) and Hale (1 mile south-west). Further out, we also cover Rochester (4 miles west), Strood (4 miles west), Lordswood (3 miles south-west) and Hoo St Werburgh (4 miles north).
What’s near Gillingham
We fit and service air conditioning in homes and premises around The Robert Napier School, The Robert Napier School and The Star pub and the streets around them. For rail, the closest station is Gillingham (Kent) station, about 1.5 miles north-west of the centre. Well-known places in the area include Medway Maritime Hospital (1.6 miles west) and Six Poor Travellers House (3.3 miles west). For a walk, there’s Blue Bell Hill and Bishop Saltings.
Questions from Gillingham
Do you cover Gillingham for air source heat pumps?
Yes, Gillingham is within the area we cover. Get in touch with the details and we reply the same working day.
Is the coast a problem for outdoor units in Gillingham?
It can, as Gillingham is within about 2 miles of the sea, where salt in the air is hard on coils and fixings. The outdoor unit position, its fixings and regular servicing all help near the sea.
How long will it take to install a heat pump?
An installation takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. We confirm the timing after the survey, so ring us on 07833 053749 or email us to arrange one.
Do you offer maintenance contracts?
Yes. We offer maintenance contracts, with visits at the interval your system and the manufacturer need. Each visit is written up and F-Gas records kept where they apply.
Can I fit air conditioning or a heat pump myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That is a legal requirement, and it also matters for the manufacturer’s warranty. We can quote for the whole job, from supply to commissioning.
What’s the difference between air-to-water and air-to-air heat pumps?
The right choice depends on the property and what you need. The grant is £7,500 for eligible air-to-water systems and £2,500 for air-to-air in limited cases, and we set out the options after the survey.
Which brands do you work with?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For new systems, we recommend a brand and model to suit the job and explain why.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead