Medway · Heat pump installation
Air Source Heat Pumps in Rochester
One call covers MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Rochester: diagnosis, fixed price, work and sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- A boiler that is getting old
- Working out where a cylinder could go
- Working out whether radiators need upsizing
Air source heat pumps in Rochester, done properly
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. The work covers hot water cylinders, air-to-water heat pumps and radiator systems, and common reasons people get in touch are working out where a cylinder could go and not knowing whether a grant applies.
Around Rochester, most people asking about heat pumps have a gas boiler now. A survey looks at heat loss, radiators, the hot water cylinder and where the outdoor unit can go, then design and quote.
Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler, so keep it safe.
How it works
The first job on site is protection: sheets over the floor and any furniture nearby, and we ask before moving anything. Then the electrics are made safe and the work begins. The work on site takes from a couple of days to around a week, depending on the system and how much of the heating changes, and we tidy up before we leave. Send us a few phone photos and we can plan most of the visit to Rochester.
- First, a chat about the property and your goals for the heating.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- Installation follows on the agreed dates.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Preparing for the visit
- Mention any parking restrictions near the property
- Dig out any previous service or F-Gas records
- Mention any managing agent or landlord rules we need to follow
Ask for a quote
VAT is set out clearly on every quote, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. For a fixed-price quote, ring 07833 053749 or use the quote form.
Advice
Common questions in Rochester
Can I get the Boiler Upgrade Scheme grant in Rochester?
Rochester is covered, as the scheme runs across England and Wales. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. You do not apply yourself: the MCS certified installer does, which is us.
Can I fit a heat pump in Rochester without planning permission?
The answer turns on the property and where the outdoor unit would sit. There’s a conservation area, the Historic Rochester Conservation Area, close to central Rochester. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with the local planning authority (for Rochester, usually Medway council).
What does F-Gas certified mean?
Certification shows a business is approved to work on systems that hold F gas refrigerant. That is not optional: it’s required by law, and we hold it.
Which brands do you work with?
We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
How long does a heat pump installation take?
Expect it to take anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. How much of the heating changes decides most of the time and the timing is set out with your quote.
Do you have a 24/7 line?
Yes. There’s a 24/7 emergency line for problems that can’t wait for a planned visit. Call 07833 053749 and tell us what’s happened.
When will I hear back?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, and you get a fixed price before any work goes ahead.
Nearby places to Rochester
More services for Rochester
What affects the cost of air source heat pumps
Jobs vary more than people expect. What affects the quote:
- What we find on the survey or diagnosis
- What electrical work the job needs
- Whether it’s a one-off job or part of a maintenance contract
Our prices page shows typical ranges, but each job is priced on what it involves. For a fixed-price quote, call 07833 053749 or use the quote form, and we will explain what it covers.
What we need to know
There’s no need for technical detail. It helps if you can send:
- Where the outdoor unit is, or where you’d like it
- Photos showing the indoor unit and the space around it
- Your consumer unit or fuse board
For a fixed-price quote, ring us on 07833 053749 or email us with the address and a few details about the rooms or units involved. A few photos make it quicker. We reply to enquiries the same working day.
What air conditioning will not do
Not every problem is solved by air source heat pumps, and we’d rather say so up front. It doesn’t solve:
- Promising eligibility for the Boiler Upgrade Scheme
- Tax rulings, which only HMRC can give
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
If in doubt, phone 07833 053749 or use the quote form and we’ll say what we think.
Where we work
- Radiator systems
- Air-to-air heat pumps
- Hot water cylinders
- Homes heated by oil, LPG or gas
- Underfloor heating
- Air-to-water heat pumps
Managing agents and facilities teams in Rochester
For anyone managing more than one building, we can plan visits across the portfolio and price them together. Every address has its own paperwork, so the files stay tidy.
From a single flat to a whole estate, you get the same standard: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.
Homes in Rochester and heat pumps
Rochester is within about 3 miles of the coast. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. Valuation Office Agency council tax records put about 46% of homes in the Rochester area before 1919, and about 40% of households live in terraced houses, according to the 2021 Census. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. In a terrace, the outdoor unit position and the MCS noise check need particular care.
Historic houses such as Restoration House, about 0.4 miles south-east, are a reminder that listed homes need consent before a heat pump goes in. If your home is one of the older properties near Church of St Nicholas, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Rochester is about 27 miles east of London, in Medway. For air source heat pumps in and around Rochester, it’s easy to get a fixed-price quote: please ring us on 07833 053749 or write to us at info@aircondoctor.co.uk. Our area covers London and the South East, Rochester included. Our Medway coverage runs to 68 places, and Rochester is one of them. The nearest of our city pages is Bromley, around 21 miles from Rochester.
If you need air source heat pumps at a property on High Street, Gundolph Square and Station Road or a nearby road, we can help. If your postcode is in ME2, ME1, ME3 and ME4, you are inside the area we cover. Nearby, we also cover air source heat pumps in Strood (1 mile west), Borstal (1 mile south-west), Cuxton (2 miles south-west), Lower Bush (3 miles west) and North Halling (3 miles south-west). Within a short drive, we also cover Gillingham (4 miles east), Chatham (3 miles south-east), Rainham (5 miles south-east) and Park Wood (5 miles south-east).
Local landmarks in Rochester
We fit and service air conditioning in homes and premises around Former Ordnance Store At Chatham Gun Wharf, Fort Pitt Grammar School and Broomhill Park, among other places. Also close by are Temple School (1.2 miles north) and Royal Crown Hotel (under half a mile east). Rochester has its own railway station: Rochester station. A little further out are Rochester Castle (less than half a mile east) and Huguenot Museum (less than half a mile east). Not far away are Gad's Hill and Rede Common.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager