Medway · Heat pump installation

Upper Bush air source heat pumps

For heat pump installation in Upper Bush, choose an F-Gas certified, NICEIC approved company. A fixed price before work begins, and a 24/7 emergency line.

  • Working out whether radiators need upsizing
  • Moving away from fossil-fuel heating
  • Deciding on the outdoor unit position

Need air source heat pumps in Upper Bush?

Questions from Upper Bush

Does the Boiler Upgrade Scheme cover homes in Upper Bush?

Yes, the scheme covers homes in England, including Upper Bush, if they qualify. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. As an MCS certified installer, we apply for it on your behalf.

Will you come out to Upper Bush?

Yes. Upper Bush is within the area we cover across London and the South East. Send a few details and pictures, and we reply the same working day.

How long does a heat pump installation take?

It takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. The cylinder, the radiators and the pipework make the biggest difference, and we confirm the timing with your quote.

Do you work on commercial properties?

Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in Upper Bush and across Medway. Let us know who the records should go to.

Can you come out in an emergency?

Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll agree what happens next.

Why does F-Gas certification matter?

The law says any company working on equipment containing F gas has to be certified, and each engineer needs the right qualifications too. It means the refrigerant in your system is handled legally.

Does servicing affect my warranty?

That depends on the brand. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim, so we explain the terms on your quote.

Air source heat pumps in Upper Bush

A £2,500 grant is available for some air-to-air heat pumps, with conditions. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler doesn’t qualify. The work covers air-to-air heat pumps, underfloor heating and hot water cylinders, and people most often call us about checking emitters for a heat pump and working out where a cylinder could go.

Homes around Upper Bush normally have room outside for a heat pump, so the design focuses on heat loss and radiators.

Aftercare is simple, and most of it is in the manual: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. That also helps where the warranty terms ask for regular servicing.

Location
Upper Bush (ME2)
Wider area
Medway
Pricing
Fixed, in writing
Certified
F-Gas certified, NICEIC approved, MCS
Guide price
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Telephone
07833 053749
Checked
30 October 2026

After we have gone

Looking after the system is mostly common sense. A few tips:

  • Keep the MCS certificate with the manufacturer’s paperwork
  • Do not block radiators or indoor units with furniture
  • Check eligibility for the Boiler Upgrade Scheme early

We show you how to use the controls and explain how a heat pump works differently from a boiler. Heat pumps tend to work best running steadily rather than in short bursts, and we’ll explain the settings for your home.

Keep radiators and indoor units unobstructed so the heat can get into the room.

What affects the quote in Upper Bush

We quote each job individually. These are the things that affect it:

  • How easy the units are to reach
  • The electrical supply and whether a new circuit is needed
  • Whether it’s a one-off job or part of a maintenance contract

Our prices page shows typical ranges, but each job is priced on what it involves. Call for a fixed-price quote, and we will explain what it covers.

Helping us quote

What to send for a quote:

  • Any previous service or F-Gas records
  • The postcode and whether it’s a home, flat or business
  • The fuse board and where it is in the property

Quotes do not take long. Call or email with a few details and we’ll come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.

Air source heat pumps around Upper Bush

The middle of Upper Bush is part of the Upper Bush Conservation Area. Listed buildings are part of the picture here: about 3 within half a mile of the centre, such as Barrow Hill House (grade II). For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with Medway council, typically the planning authority here where needed. Census 2021 figures found about 68% of households in detached or semi-detached houses. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.

Starkey Castle lies about 1.4 miles south-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions. Live in one of the older houses around Church of St Michael and All Angels? Expect the survey to look closely at heat loss and at the building’s planning status.

Upper Bush is about 3 miles west of Rochester, in Medway. Homes and businesses alike in Upper Bush, we can help with air source heat pumps. You will hear back from us the same working day, and there’s a 24/7 emergency line. Upper Bush is one of 68 places in Medway we cover. Bromley, roughly 18 miles off, has its own page on this site.

Not far from Upper Bush, a recent job of ours was on Station Road, Orpington (BR6), about 14 miles west: installing three Daikin cassette units in the main office area and a wall-mounted unit in the client meeting room.

Jobs in ME2 are looked at, quoted and booked the same way as anywhere else. We also cover Lower Bush (1 mile north-east), Cuxton (1 mile east), North Halling (1 mile south-east), Halling (2 miles south) and Cobham (2 miles north-west). Larger places within reach include Gillingham (6 miles east), Chatham (4 miles east), Rochester (3 miles east) and Rainham (8 miles east).

Around Upper Bush

Locally, jobs take us to houses, flats and workplaces close to Strood Academy, among other places. The nearest railway station is Cuxton station, roughly 1.2 miles east of the centre. A little further out are Rochester Castle (3 miles east) and Six Poor Travellers House (3.1 miles east). Open spaces near Upper Bush include Ranscombe Farm and Gad's Hill.

Map of Upper Bush © OpenStreetMap contributors

How the visit works

There’s very little for you to do on the day. Someone needs to let us in and show us the units, or where they’re going, and we take it from there. Before we leave, the area is tidied and we explain what we’ve done. Seeing the property in pictures first means the trip to Upper Bush can be planned properly.

  1. First we talk through the property and the current system.
  2. Every room’s heat loss is worked out on site.
  3. We design the system, check the radiators and cylinder and look at the outdoor unit position.
  4. A fixed-price quote explains the cost, the grant position and the VAT.
  5. We install, commission and register the system under MCS.

Before we arrive

  • Dig out any previous service or F-Gas records
  • Unlock any gate, garage or side passage we need
  • Let us know where we can park and unload

Getting a price

If you need air source heat pumps in Upper Bush, phone us on 07833 053749 or fill in the contact form. Tell us what kind of property it is and what you’d like done, and send a few pictures if you can. Enquiries get a reply the same working day.

Ask for a quote

Related advice

Owner checks or an engineer?

Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.

Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrical side needs a competent person. If you need something moved, we can quote for it.

What a customer said

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead