Medway · Heat pump installation
Air Source Heat Pumps in Hoo St Werburgh
Air source heat pumps in Hoo St Werburgh from an F-Gas certified company, with warranty terms explained brand by brand. Enquiries answered the same working day.
- Choosing between air-to-water and air-to-air
- Not knowing whether a grant applies
- Finding a place for the outdoor unit
Questions from Hoo St Werburgh
Is the coast a problem for outdoor units in Hoo St Werburgh?
It can, as Hoo St Werburgh is within about 1 mile of the sea, where salt in the air is hard on coils and fixings. The outdoor unit position, its fixings and regular servicing all help near the sea.
Is the heat pump grant available in Hoo St Werburgh?
Yes, the scheme covers homes in England, including Hoo St Werburgh, if they qualify. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. As an MCS certified installer, we apply for it on your behalf.
Will I get records for the system?
Yes, always. New installations come with commissioning details, F-Gas records and warranty information, and repairs and services get a record of the work.
Do you offer maintenance contracts?
Yes. Send details of the systems and how they’re used and we will propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.
Can landlords and managing agents book you?
Yes. From a single let flat to offices, shops and public buildings, we work the same way: a look first, a fixed-price quote and written records.
How long will it take to install a heat pump?
Expect it to take a few days for most air-to-water installations, with air-to-air systems often quicker. How much of the heating changes decides most of the time, and we confirm the timing with your quote.
Will you work on another installer’s system?
Yes. We start with a proper look and tell you honestly what we find, including anything about the original installation that needs putting right. Any work is priced before it goes ahead.
Air source heat pumps in Hoo St Werburgh
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Guesswork leads to systems that are too big or too small. Typical jobs include an oil, LPG or gas boiler near the end of its life and checking whether planning permission is needed, across air-to-water heat pumps, air-to-air heat pumps and homes heated by oil, LPG or gas.
Homes around Hoo St Werburgh usually have space for an outdoor unit and a hot water cylinder, so the main questions are heat loss, radiators and the electrics.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. Where yours does, a regular service with us keeps that side in order, and every service is written up.
- Place
- Hoo St Werburgh (ME3)
- Wider area
- Medway
- Quote
- Fixed, in writing
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Response
- Same working day
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Checked
- 30 October 2026
Also near Hoo St Werburgh
Also in Hoo St Werburgh
What a heat pump looks like in Hoo St Werburgh
The coast is only about 1 mile from Hoo St Werburgh. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. About 41% of homes in Hoo St Werburgh and the neighbourhoods around it have been built since 2000, according to Valuation Office Agency council tax records, and about 69% of households live in detached or semi-detached houses, according to Census 2021 figures. Better insulated, newer homes are often a good match for a heat pump. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. About 4 listed entries lie within half a mile of central Hoo St Werburgh, Church of St Werburgh (grade I) among them. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with the planning team at Medway council, which typically handles Hoo St Werburgh where needed.
If your home is one of the older properties near Church of St Werburgh, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Hoo St Werburgh is about 4 miles north-east of Rochester, in Medway. From the centre of Hoo St Werburgh to the outskirts, we cover air source heat pumps, from a single room to a whole building. Across Medway, we cover 68 places, and Hoo St Werburgh is one of them. For properties nearby, see our Bromley page, about 24 miles away.
Being one of Medway’s larger places, Hoo St Werburgh has a wide mix of homes and commercial buildings, and we cover all of them. From Walters Road, St Johns Road and Bell's Lane to the smaller roads in between, the whole area is covered. Close by, we work in Chattenden (1 mile west), Sharnal Street (1 mile north-east), Lower Upnor (2 miles south-west), Kingsnorth (2 miles east) and Tunbridge Hill (2 miles north-east). Further out, we also cover Gillingham (4 miles south), Chatham (5 miles south), Rochester (4 miles south-west) and Rainham (5 miles south-east).
What’s near Hoo St Werburgh
Around Hoo St Werburgh, our work takes us to homes and businesses near The Hundred of Hoo Academy and The Chequer's Public House and the streets around them. Hoo St Werburgh’s nearest station is Gillingham (Kent) station, roughly 2.7 miles south of the centre. Other landmarks nearby include Upnor Castle (1.9 miles south-west) and Huguenot Museum (3.5 miles south-west). For a walk, there’s Bishop Saltings and Gad's Hill.
Let and managed properties
Under the GB F-gas rules, responsibility for leak checks is shared between whoever operates the equipment and the engineers who work on it. In a let or managed building, it’s worth agreeing who that operator is and we’re happy to deal with whoever it is.
Running several properties is easier with one contractor. Our area covers Greater London and the South East, so a run of properties can go into one programme and kept to a regular schedule.
Common problems we fix in Hoo St Werburgh
Some people want to move away from burning fossil fuels at home. With a heat pump, the heat comes from the air outside and the system runs on electricity, which is why it fits that aim.
Customers normally contact us when they notice one of these:
- Choosing between air-to-water and air-to-air
- Ageing boilers that will need replacing
- Questions about the Boiler Upgrade Scheme
Restoration House lies about 3.6 miles south-west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Comparing quotes
- How extra work would be agreed if they find something unexpected
- Whether the company is F-Gas certified, and whether you can check it
- Exactly what the price includes, from supply and fitting to commissioning
How it works
Wherever the system can be run before we leave, we run it and check it in operation. Then we show you what we have done and answer any questions, and anything that needs attention later is pointed out. The visit takes from a couple of days to around a week, depending on the system and how much of the heating changes. Because we plan from pictures or a survey, a job in Hoo St Werburgh can usually be finished in one visit.
- It starts with a conversation about the home, the existing heating and your plans.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Before we arrive
- Dig out any previous service or F-Gas records
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Keep pets out of the rooms we are working in
Getting a price
Quotes don’t take long. Send a few details and pictures, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
Read more
What owners can safely do
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. If you need something moved, we can quote for it.
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and phone 07833 053749 or drop us a line.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead