Medway · Heat pump installation
Heat pump installers in Lower Upnor
Air source heat pumps, for Lower Upnor and the surrounding area. Call for a fixed-price quote; we reply the same working day.
- Plans to switch to electric heating with a heat pump
- Working out where a cylinder could go
- Checking eligibility for a heat pump grant
Different systems, different jobs
Heat loss surveys
Without a proper survey, a heat pump can be too big or too small, and both cause problems.
Air-to-air heat pumps
An air-to-air system heats rooms directly and can also provide cooling. Hot water needs a separate source, so that has to come from elsewhere.
About our air source heat pumps in Lower Upnor
In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit can’t be used solely for cooling or sit within the curtilage of a listed building. We check the rules for your property as part of the survey. If the problem is finding a place for the outdoor unit and choosing between air-to-water and air-to-air, we can sort it out.
If your home in or near Lower Upnor is heated by oil, LPG or electric heaters with no mains gas, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027, on top of the £7,500.
Equipment warranty comes from the manufacturer, on its own terms, and we explain those terms on your quote. Each brand sets its own conditions, so we go through them with you rather than leave you to find the small print.
- Place
- Lower Upnor (ME2)
- Region
- Medway
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Price
- A fixed price before any work starts
- Replies
- Same working day
- Call
- 07833 053749
- Updated
- 30 October 2026
Homes in Lower Upnor and heat pumps
Lower Upnor lies within about 2 miles of the sea. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. About 31% of homes in Lower Upnor and the neighbourhoods around it have been built since 2000, according to Valuation Office Agency council tax records, and about 66% of households live in detached or semi-detached houses, according to the 2021 Census. Newer homes typically lose less heat, which tends to suit a heat pump well. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
If your home is listed, like Restoration House about 2 miles south-west, listed building consent comes before any heat pump work. Period properties close to St Philip & St James can suit a heat pump, though insulation and any heritage protection are checked first.
Lower Upnor is about 2 miles north-east of Rochester, in Medway. Whatever kind of property you have in Lower Upnor, our engineers can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Count every place we list in Medway and you reach 68, with Lower Upnor on the list. For properties nearby, see our Bromley page, about 22 miles away.
Our working area takes in ME2, every street of it. From Galleon Way, Cutter Close and Schooner Walk to the smaller roads in between, nowhere is left out. Nearby, we also cover air source heat pumps in Upper Upnor (1 mile south-west), Chattenden (1 mile north), Wainscott (1 mile west), Hoo St Werburgh (2 miles north-east) and Cooling Street (2 miles north). Further out, we also cover Gillingham (3 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east) and Strood (3 miles south-west).
What’s near Lower Upnor
Locally, jobs take us to houses, flats and workplaces close to Former Ordnance Store At Chatham Gun Wharf, The Hundred of Hoo Academy and Waterfront University Technical College and the streets around them. Also close by are Lower Lines Park (1.3 miles south-east) and The Ship pub (within half a mile east). For rail, the closest station is Strood station, roughly 1.6 miles south-west. Well-known places in the area include Upnor Castle (within half a mile south) and Pentagon Shopping Centre (1.9 miles south). Green spaces nearby include Rede Common and Gad's Hill.
Questions from Lower Upnor
Is planning permission needed for a heat pump in Lower Upnor?
There’s no single answer: the building and the outdoor unit position decide it. The Upnor Conservation Area is close to the centre of Lower Upnor. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Medway council, which is normally the planning authority for Lower Upnor first.
Is the heat pump grant available in Lower Upnor?
Yes, if the home and the heat pump meet the scheme’s rules: Lower Upnor is in England, where it applies. The amount depends on the type of heat pump, and the survey confirms which applies. The installer applies, and we are MCS certified.
What accreditations do you have?
As the law requires for refrigerant work, we’re an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
How does the warranty work?
Warranty comes from the manufacturer and depends on the brand and product. Daikin, for example, gives a standard 2 years on split air conditioning, and we explain the terms for whichever brand you choose.
Do you cover Lower Upnor?
Yes. Our area takes in London and the counties of the South East, and that includes Lower Upnor.
Can you look at a system you didn’t fit?
Yes. We start with a proper look and tell you honestly what we find, including anything about the original installation that needs putting right. You get a fixed price before any work goes ahead.
Will I get records for the system?
Yes. Each visit is written up, and any work on the refrigerant circuit goes in the F-Gas records. Keep them with the manual and the warranty documents.
Nearby places to Lower Upnor
Also in Lower Upnor
What affects the cost of air source heat pumps
The price is fixed before any work begins. It takes into account:
- The brand, model and parts involved
- How far the pipework has to run, and where
- Whether it’s a simple split or a larger system
Height, access and the distance between the indoor and outdoor units can all change the price. Each of those is built into the quote, and the price is fixed before we start.
Helping us quote
The more you tell us, the more accurate the quote. With your enquiry, please include:
- The address and the type of property
- A close-up of the unit’s label showing the model number
- Where the outdoor unit is, or where you’d like it
If you need air source heat pumps in Lower Upnor, give us a ring on 07833 053749 or drop us a line. Tell us what kind of property it is and what you’d like done, and send a few photos if you can. We reply the same working day.
The process
On the day, we arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and the electrics are made safe before any panel comes off. The work itself takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Photos of the room and the outside of the property help us plan a visit to Lower Upnor.
- It begins with your house and the heating it relies on now.
- A heat loss survey is carried out, room by room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- You get a fixed price, with any grant and the VAT set out.
- Installation, commissioning and MCS registration complete the job.
Before we arrive
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Unlock any gate, garage or side passage we need
- Clear the space around the indoor unit, or where it will go
Ask for a quote
VAT is set out clearly on every quote, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. To get one, ring us on 07833 053749 or fill in the contact form.
Advice
What happens if it’s left?
For eligible off-gas homes on oil or LPG, an extra £1,500 is on offer until March 2027. For homes that qualify, that is a reason to look into it now. For a village like Lower Upnor, booking ahead lets us plan the trip properly.
The price reflects the work, not guesswork. That’s why every job is looked at first, and the price is agreed before any work starts.
Why people in Lower Upnor choose us
- We diagnose before we treat
- MCS certification for heat pump work
- A fixed price before any work starts
- One contact for properties across the South East and London
See what air conditioning costs and our accreditations and certificates.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager