Medway · Air conditioning repair

Air con repairs in Lower Upnor

Expert air conditioning repair for Lower Upnor: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.

  • A unit blowing warm air
  • Drips from the indoor unit
  • New noises from the system

Air conditioning repair across Lower Upnor

Common problems we fix in Lower Upnor

A unit that runs but does not cool has a few usual suspects: dirty filters, wrong settings, a blocked outdoor unit, a sensor or board fault, or a refrigerant leak. Diagnosis narrows it down.

Keep an eye out for these signs:

  • A unit that won’t start
  • Poor airflow even with clean filters
  • Ice forming on the indoor unit or pipes

The make, model and error code are the most useful things to tell us.

What to look for in a quote

  • Whether the company is F-Gas certified, and whether you can check it
  • What records you get at the end
  • Why the equipment they’re quoting suits the job

Choosing an air con installer

How we handle air conditioning repair in Lower Upnor

Age alone does not decide whether a repair is worth it. A system with a failed fan motor may be well worth repairing, while one with a failed compressor might not be. We look at the fault, the parts, the refrigerant and how well the system suits the room, then give you an honest view. Typical jobs include air conditioning running but not cooling and drips from the indoor unit, across heat pumps, wall-mounted split systems and multi-split systems.

Outdoor units in a place like Lower Upnor can be near hedges and fields, and a coil clogged with leaves or seeds is a common cause of weak cooling.

Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler, so keep it safe.

Where
Lower Upnor (ME2)
Wider area
Medway
Guide price
Diagnosis from £75 + VAT
Pricing
Fixed-price quote after a site survey
Approvals
NICEIC approved, F-Gas certified
Phone
07833 053749
Reviewed
30 October 2026

What a repair looks like in Lower Upnor

Lower Upnor lies within about 2 miles of the sea. Corroded fins, fixings and electrical connections on outdoor units are more common near the sea, and they can cause faults. The Upnor Conservation Area lies close to the centre of Lower Upnor, within about a third of a mile. 2 conservation areas lie within a mile of central Lower Upnor. About 18 listed entries lie within half a mile of central Lower Upnor, Walsall House (grade II) among them. That only matters for replacements, where a new outdoor unit on a protected building can need consent. About 31% of homes across Lower Upnor and its surrounding area have been built since 2000, according to VOA council tax data, and about 66% of households live in detached or semi-detached houses, according to the last census (2021). Access to the outdoor unit is the one detail that most changes how a visit is planned.

When cooling fails at a school like Chattenden Primary School, we can time non-urgent repair work around lessons.

Lower Upnor is about 2 miles north-east of Rochester, in Medway. Homes and businesses alike in Lower Upnor, we can help with air conditioning repair. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Across Medway, we cover 68 places, and Lower Upnor is one of them. You can also see our page for Bromley, about 22 miles away.

Work in ME2 follows the same survey, fixed-price quote and written records as everywhere else we cover. From Galleon Way, Cutter Close and Schooner Walk to the smaller roads in between, nowhere is left out. Places around Lower Upnor that are also on our list: Upper Upnor (1 mile south-west), Chattenden (1 mile north), Wainscott (1 mile west), Hoo St Werburgh (2 miles north-east) and Cooling Street (2 miles north). Further out, we also cover Gillingham (3 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east) and Strood (3 miles south-west).

Local landmarks in Lower Upnor

Typical jobs here are in properties near Former Ordnance Store At Chatham Gun Wharf, The Hundred of Hoo Academy and Waterfront University Technical College, among other places. Other local landmarks include Lower Lines Park (1.3 miles south-east) and The Ship pub (less than half a mile east). For rail, the closest station is Strood station, about 1.6 miles south-west of the centre. Nearby you will also find Upnor Castle (within half a mile south) and Pentagon Shopping Centre (1.9 miles south). The countryside around Lower Upnor includes Rede Common and Gad's Hill.

Map of Lower Upnor © OpenStreetMap contributors

How it works

Our engineers arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and the electrics are made safe before any panel comes off. On site, it takes as long as the fault needs, from a quick fix to a return visit for parts. Pictures of the space and where the outdoor unit could go let us plan the work in Lower Upnor.

  1. You describe the fault, the make and any error code, ideally with a photo.
  2. The engineer reads the fault codes and checks the electrics, airflow, drain and refrigerant circuit.
  3. You get a plain explanation of the fault and a fixed price for putting it right.
  4. The repair is carried out, and any refrigerant work is leak tested and recorded.
  5. The system is run and checked in every mode, and we tell you about anything else we noticed.

How to prepare

  • Make sure someone can let us in at the agreed time
  • Let us know if the building has a permit or sign-in process
  • Give us access to the outside wall, roof or yard where the outdoor unit sits

Ask for a quote

Want a quote for air conditioning repair? Please ring 07833 053749, or email if that’s easier with a few details about the property. We will explain what we’d recommend and why, then send a fixed-price quote before you commit to anything.

Get a quick quote

Advice

Managing agents and facilities teams in Lower Upnor

Where a tenant occupies the property but the landlord owns the system, it’s worth checking the agreement for who looks after the system. We are happy to deal with either side and send the records to whoever needs them.

Portfolio owners often want one contractor and one number. We work across London and the South East, so a run of properties can go into one programme and kept to a regular schedule.

Your questions about air conditioning repair in Lower Upnor

Do you cover Lower Upnor for emergency air conditioning repairs?

Yes: ring the emergency line, day or night, from anywhere in Lower Upnor. Tell us the make, model and any error code when you call; repair call-outs start from £75 + VAT.

Does sea air affect air conditioning in Lower Upnor?

It can. Lower Upnor is within about 2 miles of the coast, and salt air speeds up corrosion on outdoor units. Corrosion on the outdoor unit is one of the things we check when we diagnose a fault.

Can I fit air conditioning or a heat pump myself?

The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s the law, not just our preference, and manufacturers expect it for their warranty too. We can quote for the whole job, from supply to commissioning.

Do you survey before quoting?

Yes. Photos often do the job for simple work, while larger systems and faults that need testing are seen on site.

My system uses R22. Can it be repaired?

Servicing with new R22 is not allowed, because it depletes the ozone layer. A fault that doesn’t involve the refrigerant may still be repairable, depending on parts, but a leak typically makes replacement the sensible route. We’ll set out the options and quote for a replacement where it makes sense.

Which brands do you work with?

We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.

Is it legal to repair an R410A system?

Yes. Any leak is repaired before recharging, and the work is recorded and we’ll give you an honest view on whether it’s worth it.

Why act early in Lower Upnor

Faults do not fix themselves. If the system is faulty now, it will be faulty in a heatwave, when you need it most and it’s easier to deal with before you depend on it. Getting the date in early helps for a place like Lower Upnor.

Putting the work off seldom saves money. Faults and wear in a system tend to grow, and a system working harder than it should costs more to run. If you’re unsure, give us a ring on 07833 053749 and we will give you an honest view and a fixed price.

What you get with us

  • Emergency calls taken 24/7
  • Leading brands including Daikin, Mitsubishi Electric and Fujitsu
  • Covering London and the South East
  • A fixed price before any work starts

Take a look at our cost guide and how to check a contractor.

What a customer said

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead