Medway · Air conditioning repair
Air Conditioning Repair in Upper Upnor
Air conditioning repair for Upper Upnor and the surrounding area: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- A unit that barely blows any air
- Water leaking from the unit or through the ceiling
- A flashing light and a system that won’t run
About our air conditioning repair in Upper Upnor
Age alone does not decide whether a repair is worth it. A fan fault on an older unit can be worth fixing, while a compressor failure may tip the balance. You get an honest view based on the fault, the parts, the refrigerant and the room. The work covers wall-mounted split systems, VRF systems and ducted systems, and common reasons people get in touch are a suspected refrigerant leak and a fault code on the display.
A visit to Upper Upnor is planned so we can usually finish in one go, unless a part has to come from the manufacturer.
Looking after a system is mostly common sense: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. That also helps where the warranty terms ask for regular servicing.
- Place
- Upper Upnor (ME2)
- Wider area
- Medway
- Typical price
- £75 + VAT call-out, then a fixed repair price
- Accreditations
- F-Gas certified, NICEIC approved
- Price
- Fixed-price quote after a site survey
- Call
- 07833 053749
- Reviewed
- 30 October 2026
What owners can safely do
Owner care supports servicing; it does not replace it. Clean filters and a clear outdoor unit help the system run as it should, but the refrigerant circuit, the electrics and the parts you can’t see still need an engineer at the interval the manufacturer recommends.
On air conditioning, the filters in the indoor unit are normally the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Places near Upper Upnor
More services for Upper Upnor
When air con fails in Upper Upnor
At about 2 miles from the coast, Upper Upnor is close enough for sea air to matter. Coastal outdoor units can suffer from corroded coils and terminals, which can lead to poor cooling or trips. The Upnor Conservation Area is within about a third of a mile of the centre of Upper Upnor. In the mile around Upper Upnor’s centre, 5 conservation areas have been designated. Walsall House, listed at grade II, is one of roughly 16 protected buildings and structures in the half-mile around Upper Upnor’s centre. Day-to-day work on an existing system is not affected; a replacement outdoor unit on a protected building might be. The Valuation Office Agency’s council tax figures show about 31% of homes in and around Upper Upnor were built in 2000 or later, and Census 2021 figures found about 66% of households in detached or semi-detached houses. Tell us where your outdoor unit is and how to reach it, so we can plan the visit.
The make, model and error code are the most useful things to tell us. When cooling fails at a school like Wainscott Primary School, we can time non-urgent repair work around lessons.
Upper Upnor is about 2 miles north-east of Rochester, in Medway. Upper Upnor gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we’ve finished. We cover 68 places across Medway, large and small. Our Bromley page covers places nearby (22 miles or so).
Our working area takes in ME2. That includes properties on High Street, Upnor Road and Castle Street and the roads around them. Places around Upper Upnor that are also on our list: Lower Upnor (1 mile north-east), Wainscott (1 mile north-west), Chattenden (1 mile north), Hoo St Werburgh (2 miles north-east) and Cooling Street (3 miles north). Within a short drive, we also cover Gillingham (3 miles south-east), Chatham (3 miles south), Rainham (5 miles south-east) and Luton (3 miles south).
What’s near Upper Upnor
In Upper Upnor, that means homes and buildings near The Kings Arms, Lower Lines Park and Waterfront University Technical College. Other local landmarks include Former Ordnance Store At Chatham Gun Wharf (1.4 miles south) and Waterfront UTC (1.3 miles south-east). Upper Upnor’s nearest station is Strood station, about 1.2 miles south-west. Nearby you will also find French Hospital (1.5 miles south-west) and Pentagon Shopping Centre (1.6 miles south). The countryside around Upper Upnor includes Gad's Hill and Rede Common.
How the visit works
Wherever the system can be run before we leave, we run it and check it in operation. Then we explain what was done and answer your questions, and anything that needs a follow-up is pointed out there and then. The visit takes as long as the fault needs, from a quick fix to a return visit for parts. A note on how to find the property and where to park makes a visit to Upper Upnor easier.
- You tell us the symptoms, the make and any error code.
- On the diagnosis visit, we test the electrics, airflow, drain and refrigerant.
- The fault is explained simply and the repair priced up front.
- Once you are happy, the repair is done and any refrigerant work recorded.
- It’s tested running, and the write-up is left with you.
Before we arrive
- Make sure we can reach the consumer unit or fuse board
- Unlock any gate, garage or side passage we need
- Have the make and model of any existing unit to hand
Getting a quote
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.
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Common questions in Upper Upnor
Does sea air affect air conditioning in Upper Upnor?
It can. Upper Upnor is within about 2 miles of the coast, and salt air speeds up corrosion on outdoor units. Corrosion on the outdoor unit is one of the things we check when we diagnose a fault.
Do you cover smaller places like Upper Upnor?
We do. Villages and hamlets get the same service as the bigger towns. Send a few details and pictures, and we reply the same working day.
Why is my air conditioning icing up?
It normally points to poor airflow or a refrigerant leak. Blocked filters, a failing fan or a leak are the common causes. Turn it off, let the ice melt and call us on 07833 053749 or email us.
Is it legal to repair an R410A system?
Yes. We find and fix the leak, then recharge with R410A and record it in the F-Gas records and we will give you an honest view on whether it’s worth it.
What does an air con repair cost?
The first step is a diagnosis, from £75 + VAT, followed by a fixed price for the repair. Nothing goes ahead without your agreement.
My air con is showing an error code. What should I do?
Codes differ by brand, and the same code can cover several faults. Tell us the code, the make and the model, and we’ll diagnose the fault on site.
Can landlords and managing agents book you?
Yes. From a single let flat to offices, shops and public buildings, we work the same way: a look first, a fixed-price quote and written records.
What air conditioning repair can’t fix
We will not sell you work that doesn’t address the problem, so these are the things it won’t cover:
- Cooling that falls short because the system is too small
- An R22 system that has lost its refrigerant
- An old system with obsolete parts
If in doubt, give us a ring on 07833 053749 or write to us at info@aircondoctor.co.uk and we’ll say what we think.
Where we work
- Ducted systems
- Multi-split systems
- Ceiling cassettes
- Heat pumps
- VRF systems
- Wall-mounted split systems
Rented and managed buildings
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is and we’re happy to deal with whoever it is.
Portfolio owners often want one contractor and one number. We work across London and the South East, so work at different addresses can be planned together and kept on a regular cycle.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath