Medway · Air conditioning repair
Air conditioning repair in Strood, Medway
Looking for air conditioning repair in Strood? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Frost on the pipework
- Rattling, buzzing or grinding noises
- Drips from the indoor unit
Air conditioning repair in Strood, done properly
A diagnosis call-out is from £75 + VAT. Once we know the cause, you get a fixed price for the repair before any work goes ahead and nothing goes ahead without your say-so. Typical jobs include a flashing light and a system that won’t run and drips from the indoor unit, on ducted systems, wall-mounted split systems and VRF systems.
Around Strood, the faults we hear about most are weak cooling, dripping indoor units and error codes. Many can be traced to filters, drains or a refrigerant leak.
Refrigerant work is written up in the F-Gas records: what was done, the refrigerant type and any amount added or recovered. File them with the system’s paperwork, ready for the next service or a warranty query.
- Location
- Strood (ME2, ME1, ME3)
- Wider area
- Medway
- Price
- A fixed price before any work starts
- Replies
- Same working day
- Typical price
- Call-out from £75 + VAT
- Approvals
- NICEIC and F-Gas
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
The process
We keep the work area tidy as we go, with sheets down and mess cleared as we go. Any holes, fixings or cable routes are agreed with you before we drill. On site, it takes an hour or two to diagnose most faults, with the repair time depending on what we find. Send us a few phone pictures and we can plan most of the visit to Strood.
- First the diagnosis: fault codes read, electrics and airflow checked, drain and refrigerant tested.
- Then the prescription: what’s wrong and what it will cost to put right.
- If the repair is not worth doing, we say so and explain the options.
- The treatment: the repair itself, with any leak found and fixed before recharging.
- Finally, a check that it’s working and a record of what we did.
Preparing for the visit
- Name a contact who can meet us at the agreed time
- Let us know if the building has a permit or sign-in process
- Clear the space around the indoor unit, or where it will go
Get a fixed-price quote
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, you get a fixed price before any work is booked.
Related advice
Different systems, different jobs
Fans and compressors
At the centre of the system is the compressor. Compressor faults can sometimes be caused by something else, such as an electrical fault or a refrigerant problem, so we test before condemning it. If it has failed, we compare the cost of repair with replacement.
Ducted and cassette systems
Water through a ceiling below a cassette or ducted unit needs prompt attention. The cause is usually the condensate pump, a blocked drain or a tray that is overflowing and the diagnosis covers each of them.
Towns and villages near Strood
Other services in Strood
Why it’s worth doing now in Strood
The rules on refrigerant affect repairs. Repairing and recharging existing R410A systems is still legal, but R410A is getting scarcer and dearer to buy as the GB phase-down tightens, so for older systems we compare the cost of a repair with a replacement. A system that’s left with a fault, or without a service, normally costs more to run.
The pipe route, the height of the units and how we reach them all affect the cost. We take each of them into account, and the price is fixed before work begins.
Why book with us
- Covering London and the South East
- F-Gas certified company
- MCS certification for heat pump work
- Manufacturer’s warranty terms explained on your quote
What we’re called out for in Strood
When ice forms on the pipes or coil, something else is wrong. It normally points to poor airflow, such as a clogged filter or a fan problem, or to a refrigerant leak. Turn it off and let the ice melt, then call us.
Any of these is worth a proper look:
- Rattling, buzzing or grinding noises
- A unit that has lost refrigerant
- Frost on the pipework
A photo of the error code and the unit’s rating label helps us plan the repair.
What your quote should include
- Which VAT rate the quote uses, and why
- Whether the manufacturer’s warranty depends on regular servicing
- Whether the price is fixed or an estimate
When air con fails in Strood
About 52% of homes in Strood and the neighbourhoods around it date from 1945 to 1972, according to the Valuation Office Agency’s council tax figures. Tell us where your outdoor unit is and how to reach it, so we can plan the visit. Strood is about 26 miles from central London, well within the area we cover from our base in East Grinstead.
For a school like Elaine Primary School, urgent repairs can be booked straight away and bigger work in the holidays.
Strood is about 3 miles north-west of Chatham, in Medway. Properties in Strood get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we’ve finished. Our Medway coverage runs to 68 places, Strood among them. Bromley, roughly 20 miles off, has its own page on this site.
Strood is one of the larger places we cover in Medway for air conditioning repair. The A2 and A226 pass through or close to Strood, which keeps journeys to surveys and visits simple. Other places close to Strood include Rochester (1 mile east), Borstal (1 mile south), Cuxton (2 miles south-west), Lower Bush (2 miles south-west) and Upper Bush (2 miles south-west). Larger places within reach include Gillingham (4 miles east), Chatham (3 miles south-east), Rainham (6 miles east) and Luton (3 miles south-east).
Local landmarks in Strood
Locally, jobs take us to houses, flats and workplaces close to Rede Common, Temple School and Strood Academy. For rail, the closest station is Strood station, roughly 1 mile east of the centre. A little further out are Rochester Castle (1 mile east) and Six Poor Travellers House (1.2 miles east). Green spaces nearby include Rede Common and Gad's Hill.
Questions from Strood
Who do I call if my air conditioning fails in Strood out of hours?
Strood is within our area, and the emergency line is open 24/7. A diagnosis call-out starts from £75 + VAT, and knowing the brand and the symptoms helps us plan it.
How do I get a quote for air conditioning repair in Strood?
Send us pictures of the room or the system and a few details about the property. Where photos aren’t enough, a survey comes first and the fixed-price quote follows.
Which accreditations do you hold?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Engineers who handle refrigerant hold their own F-gas qualifications as well.
What causes water to leak from an air conditioning unit?
Usually a blocked or kinked condensate drain, a failed condensate pump or a unit that isn’t level. Ice that forms on the coil and melts can cause drips too. Switch the unit off and give us a ring on 07833 053749 or fill in the contact form.
How do you keep the place clean during the work?
We start with protection: sheets over the floor and nearby furniture. Any drilling is agreed with you first, and we clear up the dust and offcuts when we finish.
My system uses R410A. Can it still be repaired?
Yes. We find and fix the leak, then recharge with R410A and record it in the F-Gas records and we’ll give you an honest view on whether it’s worth it.
Can you repair an R22 air conditioning system?
R22 is an ozone-depleting refrigerant, and new R22 can’t be used for servicing. Some non-refrigerant faults can be repaired if parts are available, but a leak normally makes replacement the sensible route. We explain the options and quote for a new system if that is the answer.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager