Medway · Heat pump installation
Heat pump installation in Lordswood, Medway
Air source heat pumps in and around Lordswood, from a site survey or diagnosis to sign-off with the price fixed before work begins.
- Working out whether radiators need upsizing
- Not knowing whether a grant applies
- An oil, LPG or gas boiler near the end of its life
Air source heat pumps in Lordswood, done properly
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. If the problem is a boiler that’s getting old and working out whether radiators need upsizing, we can sort it out.
For a house near Lordswood, space outside is rarely the problem, so the main questions are heat loss, radiators and the electrics.
The records are your system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler, so keep it safe.
- Where
- Lordswood (ME5, ME7)
- Wider area
- Medway
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Price
- Fixed, in writing
- Call
- 07833 053749
- Updated
- 30 October 2026
After we have gone
So the system stays in good health:
- Leave space around the outdoor unit
- Ask about the grant before you commit
- Leave indoor units unobstructed
Once commissioned, we register the installation with MCS and give you the certificate. Keep it with the manufacturer’s paperwork for future reference.
Keep the outdoor unit clear of leaves, plants and stored items. Airflow is what it runs on, so keep it clear all year.
Places near Lordswood
Other services in Lordswood
What happens on the day
Testing is the last part of the visit wherever the system can be switched on. Then we show you what we’ve done and answer any questions, and anything that needs a follow-up is pointed out there and then. The visit takes a few days for most air-to-water installations, with air-to-air systems often quicker. Everything the job in Lordswood needs is worked out beforehand.
- First we find out about the property, the heating you have now and what you are hoping for.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Preparing for the visit
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Let us know where the consumer unit is
- Arrange for someone to be there to let us in
Get a fixed-price quote
Our prices page gives typical ranges, but your quote is based on your job, because no two buildings, rooms or systems are the same. After a look at the job, by photos or a survey, the price is fixed. To get going, call us on 07833 053749, or email if that’s easier.
Related advice
What a heat pump looks like in Lordswood
About 52% of homes in Lordswood and the neighbourhoods around it date from 1945 to 1972, according to the Valuation Office Agency’s council tax figures, and the last census (2021) found about 41% of households in terraced houses. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Terraced houses share walls with neighbours, which helps, but the outdoor unit position needs care with noise next door. Lordswood is about 30 miles from central London, well within the area we cover from our base in East Grinstead.
If your home is listed, like Restoration House about 3.9 miles north-west, listed building consent comes before any heat pump work. Older homes near St David's Church may need extra checks for planning and heat loss before a heat pump is designed.
Lordswood is about 2 miles south of Chatham, in Medway. We cover Lordswood for air source heat pumps and across the rest of Medway. Lordswood is one of 68 places in Medway where we work. The nearest of our city pages is Bromley, around 23 miles from Lordswood.
Hall Road, Rover Road and Gould Road and the roads off them are all inside our area. Lordswood is among the bigger places we cover in Medway. Close to Lordswood, our area also takes in Lidsing (1 mile south-east), Walderslade (1 mile west), Dunn Street (1 mile south-east), Bredhurst (1 mile east) and Hempstead (2 miles north-east). Within a short drive, we also cover Gillingham (3 miles north-east), Rochester (4 miles north-west), Rainham (3 miles north-east) and Strood (5 miles north-west).
What’s near Lordswood
Locally, jobs take us to houses, flats and workplaces close to Greenacre Academy, South Wood and The Harrow pub, among other places. Lordswood’s nearest station is Chatham station, roughly 3.2 miles north of the centre. Well-known places in the area include Pentagon Shopping Centre (3.4 miles north) and Medway Maritime Hospital (3 miles north). Open spaces near Lordswood include Burham Down and Boxley Hills.
Lordswood questions
Do you cover smaller places like Lordswood?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Is the heat pump grant available in Lordswood?
Yes, the scheme covers homes in England, including Lordswood, if they qualify. The amount depends on the type of heat pump, and the survey confirms which applies. The installer applies, and we’re MCS certified.
Will I need planning consent for an air source heat pump?
In England, many air source heat pumps on houses can be permitted development, if the conditions are met. The outdoor unit must be 1.5 m³ or less, comply with MCS 020(a), not be cooling-only and not be within a listed building’s curtilage.
When will I hear back?
On the same working day you contact us. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.
Whose job is it to check the system for leaks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Is there a survey before the work?
Yes, always. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it, and the quote is based on that.
Do you provide F-Gas records?
Yes, always. A new system comes with commissioning details, F-Gas records and the manufacturer’s warranty information, while repairs and services get a written note of what was found and done.
Why act early in Lordswood
Radiators that are too small for a heat pump’s lower flow temperature leave rooms cool. The survey picks this up before installation. For a place like Lordswood, booking ahead lets us plan the visit properly.
One room or a whole building, we price it on the same basis: what needs doing, how we get to it and what it needs. You will have a fixed price before any work starts, with VAT shown clearly.
Why people in Lordswood choose us
- We diagnose before we treat
- NICEIC approved for electrical work
- Manufacturer’s warranty terms explained on your quote
- We reply to enquiries the same working day
Read how installs are priced and our accreditations.
Let and managed properties
Bigger systems bring extra duties: a TM44 inspection by an accredited energy assessor is required at least every 5 years for systems over 12 kW. We can arrange it, prepare the system for it and fix what it finds.
From a single flat to a whole estate, the approach is the same: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath