Medway · Heat pump installation

Air Source Heat Pumps in Luton

One call covers MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Luton: diagnosis, fixed price, work and sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.

  • An oil, LPG or gas boiler near the end of its life
  • No space for a hot water cylinder
  • Choosing between air-to-water and air-to-air

Air source heat pumps for Luton

For landlords and property managers

Keeping records across a portfolio is half the battle. Each visit produces a dated record, with F-Gas records wherever refrigerant work is involved, ready for a tenant, a buyer or an inspection.

We work for landlords, letting agents and managing agents as well as homeowners and businesses. Tell us who the contact on site is and who should receive the paperwork and we will copy in whoever needs it.

Air source heat pumps for homes and businesses in Luton

As an MCS certified installer, we fit air source heat pumps for homes in Luton and the rest of Medway. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We help you work out which suits your home. If the problem is working out whether radiators need upsizing and an oil, LPG or gas boiler near the end of its life, we can help.

Homes around Luton normally have space for an outdoor unit and a hot water cylinder, so heat loss, radiators and the electrics are what we check.

Aftercare is simple, and most of it is in the manual: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. It also keeps you on the right side of any warranty terms that ask for servicing.

Place
Luton (ME4, ME5, ME7)
Region
Medway
Typical price
£8,000–£16,000 before the grant, 0% VAT on homes
Pricing
Fixed after a survey or photos
Accreditations
F-Gas certified, NICEIC approved, MCS
Call
07833 053749
Last updated
30 October 2026

After we have gone

Think of this as the after-treatment advice, short and simple:

  • Check eligibility for the Boiler Upgrade Scheme early
  • Store the MCS certificate and warranty documents together
  • Keep up with insulation and draught-proofing

After commissioning, the installation is registered under MCS and you receive the certificate. File it with the warranty documents, as you may need it later.

Do not cover radiators with furniture or heavy curtains, as the system relies on them giving out heat.

Do you need air source heat pumps in Luton?

An ageing boiler is often the moment people start thinking about a heat pump. Planning the change before the boiler fails gives you time to survey, design and apply for any grant, rather than rushing a replacement in winter.

What we’re most often called about:

  • Checking emitters for a heat pump
  • Moving away from fossil-fuel heating
  • Comparing heat pump types

If your home is one of the older properties near Saint Paul with All Saints, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.

Before you book anyone

  • What records you get at the end
  • Why the equipment they’re quoting suits the job
  • How VAT is shown, and which rate applies

Our hiring checklist

Air source heat pumps in Luton: the local picture

Luton lies within about 3 miles of the sea. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. About 46% of homes in and around Luton were built before 1919, according to the Valuation Office Agency’s council tax figures, and about 52% of households live in terraced houses, according to the last census (2021). In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. In a terrace, the outdoor unit position and the MCS noise check need particular care.

If your home is listed, like Restoration House about 1.8 miles north-west, listed building consent comes before any heat pump work.

Luton is about 1 mile north of Chatham, in Medway. Homes and businesses alike in Luton, our engineers can help with air source heat pumps. You will hear back from us the same working day, and there’s a 24/7 emergency line. Our list for Medway has 68 entries and Luton is among them. The nearest of our city pages is Bromley, around 23 miles from Luton.

As one of the bigger places in Medway, Luton has a wide mix of homes and commercial buildings, and we cover all of them. Mill Lane, Luton Road and Maida Road and the roads off them are all inside our area. Places around Luton that are also on our list: Hale (1 mile south-east), Chatham (1 mile south), Darland (1 mile south-east), Chatham Waterfront (1 mile north-west) and Capstone (1 mile south-east). Within a short drive, we also cover Rainham (3 miles east), Strood (3 miles north-west), Park Wood (3 miles south-east) and Hoo St Werburgh (4 miles north).

Landmarks near Luton

Around Luton, our work takes us to homes and businesses near The Magpie Tavern, The Victory Academy and Gillingham Park, among other places. You’ll also find St Michael the Archangel Church (1 mile north-west) and Hospital and Medical Tuition Service (0.7 miles north-east). The closest station to Luton is Chatham station, about 1 mile north-west of the centre. A little further out are Medway Maritime Hospital (0.7 miles north) and Rochester Castle (2.1 miles north-west). Green spaces nearby include Ranscombe Farm and Blue Bell Hill.

Map of Luton © OpenStreetMap contributors

How it works

Our engineers bring the tools, gauges and access equipment the job needs. You only need to give us clear access to the units, or their planned positions, and to the fuse board. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. In a place like Luton, parking is rarely an issue, but tell us about gates and access to the back of the property.

  1. We find out about your home and the heating you have now.
  2. Every room’s heat loss is worked out on site.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. You get a fixed price, with any grant and the VAT set out.
  5. Then it’s fitted, commissioned and registered with MCS.

How to prepare

  • Plan for pets to be kept clear during the visit
  • Make sure we can reach the outdoor unit, or where it will go
  • Tell us about any building rules, permits or sign-in

Get a fixed-price quote

Every quote shows the VAT clearly, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. For a fixed-price quote, ring 07833 053749 or send an email.

Get a price

Read more

Common questions in Luton

Is the heat pump grant available in Luton?

Yes, if the home and the heat pump meet the scheme’s rules: Luton is in England, where it applies. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. As an MCS certified installer, we apply for it on your behalf.

Is the coast a problem for outdoor units in Luton?

It can. Luton is within about 3 miles of the coast, and salt air speeds up corrosion on outdoor units. The outdoor unit position, its fixings and regular servicing all help near the sea.

Do you provide F-Gas records?

Yes. It’s the record a manufacturer or the next engineer will ask to see: the date, the work, and any refrigerant added or recovered.

Do you have a 24/7 line?

Yes. Our emergency line runs 24/7 for problems that can’t wait for a planned visit. Ring 07833 053749 any time and explain the problem.

What accreditations do you have?

AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We are members of Checkatrade too.

Do you work for landlords and businesses?

Yes. From one rented home to commercial buildings, we work the same way: survey or diagnosis, a fixed price and proper paperwork.

When will I hear back?

We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.

From one of our customers

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead