Medway · Heat pump installation
Chatham Waterfront air source heat pumps
Air source heat pumps in and around Chatham Waterfront, from the first look to the final check and a fixed price agreed before we start.
- Deciding which kind of heat pump suits the home
- Replacing a combi boiler with a heat pump
- Checking eligibility for a heat pump grant
Air source heat pumps for homes and businesses in Chatham Waterfront
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Eligibility depends on the property, so we confirm it before anything is agreed. The work covers hot water cylinders, air-to-air heat pumps and air-to-water heat pumps, and people most often call us about checking eligibility for a heat pump grant and ageing boilers that will need replacing.
For a house near Chatham Waterfront, space outside is rarely the problem, so heat loss, radiators and the electrics are what we check.
Looking after a system is mostly common sense: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. That also helps where the warranty terms ask for regular servicing.
- Where
- Chatham Waterfront (ME4, ME1, ME7)
- Region
- Medway
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Replies
- On the working day you ask
- Quotes
- Fixed, in writing
- Phone
- 07833 053749
- Checked
- 30 October 2026
Landlords, agents and facilities managers
We also work for facilities teams in offices, schools and public buildings in Chatham Waterfront and across Medway. Larger buildings can be done in stages around the people who use them.
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is, and we can work for either side.
Towns and villages near Chatham Waterfront
What else we do in Chatham Waterfront
When to call us in Chatham Waterfront
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Planning the change before the boiler fails gives you time to survey, design and apply for any grant, rather than rushing a replacement in winter.
Common reasons people call us are:
- Radiators that may be too small for a heat pump
- Deciding on the outdoor unit position
- Plans to switch to electric heating with a heat pump
Restoration House, roughly 0.8 miles west, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Before you book anyone
- Whose warranty applies, and on what terms
- What paperwork you will receive afterwards
- Which VAT rate the quote uses, and why
Chatham Waterfront: your questions answered
Is the coast a problem for outdoor units in Chatham Waterfront?
It can, as Chatham Waterfront is within about 3 miles of the sea, where salt in the air is hard on coils and fixings. The outdoor unit position, its fixings and regular servicing all help near the sea.
Is planning permission needed for a heat pump in Chatham Waterfront?
There’s no single answer: the building and the outdoor unit position decide it. The Brompton Lines Conservation Area is close to the centre of Chatham Waterfront. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with Medway council, which is usually the planning authority for Chatham Waterfront.
Do you offer maintenance contracts?
Yes. Send details of the systems and how they’re used, and we will suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
Why use an F-Gas certified company?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. That is not optional: it’s required by law, and we hold it.
Do you provide F-Gas records?
Yes. It’s your proof of what was done: a dated note of the work, with refrigerant details where they apply.
Do you work on all makes?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For new systems, we recommend a brand and model to suit the job and explain why.
How long will it take to install a heat pump?
It takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. How much of the heating changes decides most of the time, and we confirm the timing with your quote.
What owners can safely do
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and give us a ring on 07833 053749.
Owner care supports servicing; it does not replace it. Simple care keeps the air moving through the system, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Homes in Chatham Waterfront and heat pumps
The coast is only about 3 miles from Chatham Waterfront. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. About 35% of homes across Chatham Waterfront and its surrounding area were built before 1919, according to the Valuation Office Agency’s council tax figures, and about 54% of households live in flats, according to Census 2021 figures. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better.
Live in one of the older houses around Church of St John the Divine? Expect the survey to look closely at heat loss and at the building’s planning status.
Chatham Waterfront is about 1 mile east of Rochester, in Medway. Whatever kind of property you have in Chatham Waterfront, our engineers can help with air source heat pumps. You’ll hear back from us the same working day and our emergency line runs 24/7. Count every place we list in Medway and you reach 68, with Chatham Waterfront on the list. Bromley, roughly 22 miles off, has its own page on this site.
Jobs in ME4, ME1 and ME7 are looked at, quoted and booked the same way as anywhere else. Local streets include New Road, Old Road and Ship Lane, all of which are in our area. Close to Chatham Waterfront, our area also takes in Brompton (1 mile north-east), Rochester Riverside (1 mile north-west), Luton (1 mile south-east), Frindsbury (1 mile north-west) and Chatham (2 miles south). Further out, we also cover Rainham (4 miles south-east), Park Wood (4 miles south-east), Lordswood (3 miles south) and Twydall (3 miles east).
Local landmarks in Chatham Waterfront
We fit and service air conditioning in homes and premises around King's Arms, St John Fisher RC Comprehensive School and Former Ordnance Store At Chatham Gun Wharf. Nearby too are St Michael the Archangel Church (under half a mile south), Fort Pitt Grammar School (0.5 miles south-west) and The Paddock (less than half a mile north-east). There’s a railway station in Chatham Waterfront itself: Chatham station. A little further out are St. Bartholomew's Hospital (under half a mile west) and Rochester Castle (1 mile west). The countryside around Chatham Waterfront includes Gad's Hill and Ranscombe Farm.
How the visit works
You do not need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we’ve done. Getting to the outside of the property matters more than parking in a place like Chatham Waterfront.
- We find out about your home and the heating you have now.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- Cost, grant and VAT appear on one fixed-price quote.
- We install, commission and register the system under MCS.
How to prepare
- Make sure someone can let us in at the agreed time
- Make sure we can reach the consumer unit or fuse board
- Mention any parking restrictions near the property
Getting a price
To help us quote: the address and the type of property, photos of the rooms or units, the make and model of any existing system and anything you’ve noticed, such as an error code or a noise. Then ring us on 07833 053749 or email us.
Related advice
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager