Medway · Heat pump installation
Air Source Heat Pumps in Cooling
One call covers heat pump installation in Cooling, from the first look to sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- Ageing boilers that will need replacing
- Deciding on the outdoor unit position
- Not knowing whether a grant applies
Air source heat pumps in Cooling, done properly
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. If you are dealing with moving away from fossil-fuel heating and replacing a combi boiler with a heat pump, we can sort it out.
In a place like Cooling, some homes are listed, because permitted development does not apply within the grounds of a listed building, so we check consent first.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, as a manufacturer or a future engineer may ask to see them.
- Place
- Cooling (ME3)
- Region
- Medway
- Pricing
- Fixed after a survey or pictures
- Accreditations
- NICEIC and F-Gas, MCS
- Prices
- £8,000–£16,000 (0% VAT on homes), before the grant
- Call
- 07833 053749
- Last updated
- 30 October 2026
Managing agents and facilities teams in Cooling
Where a tenant occupies the property but the landlord owns the system, it’s worth checking the agreement for who looks after the system. We can quote either party and send the records to whoever needs them.
From a single flat to a whole estate, the approach is the same: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.
Towns and villages near Cooling
What else we do in Cooling
Heat pumps in Cooling: local notes
Cooling is within about 3 miles of the coast. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. About 75% of households live in detached or semi-detached houses, according to the last census (2021). Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Restoration House, roughly 4.9 miles south, is a reminder to check your home’s listing status: permitted development does not cover listed buildings. Older homes near St James' Church may need extra checks for planning and heat loss before a heat pump is designed.
Cooling is about 5 miles north of Rochester, in Medway. Properties in Cooling get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we’ve finished. Count every place we list in Medway and you reach 68, with Cooling on the list. There’s also a page for Bromley, roughly 22 miles from Cooling.
Our engineers cover all of ME3. Whether you’re on Main Road and Cooling Road or anywhere close by, our engineers can take on the work. We also cover the places around Cooling: Cooling Street (1 mile south-west), High Halstow (2 miles east), Sharnal Street (2 miles south-east), Fenn Street (2 miles east) and Chattenden (2 miles south). We also work in nearby towns such as Gillingham (6 miles south), Chatham (7 miles south), Rochester (5 miles south) and Rainham (7 miles south-east).
Near you in Cooling
For rail, the closest station is Higham station, about 3.3 miles south-west of the centre. A little further out are Upnor Castle (3.4 miles south) and French Hospital (4.8 miles south). Not far away are Canvey Wick and Gad's Hill.
Fixed-price quotes for air source heat pumps in Cooling
The price is fixed before any work begins. It takes into account:
- Whether we need access equipment for high-level work
- A single visit or a regular plan
- The size of the job
The cost depends on the type of system and how many units are involved, the access and what the work involves. We give you a fixed price before any work starts, so there are no surprises.
What to send for a quote
What to send for a quote:
- Photos showing the indoor unit and the space around it
- The outdoor side of the property, including any roof or flat area
- Any previous service or F-Gas records
VAT is set out clearly on every quote, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. For a fixed-price quote, call 07833 053749 or fill in the contact form.
What we do, step by step
If the system has to be off for part of the visit, we tell you before we start, so you can plan around it. For businesses, we can typically work room by room or zone by zone. The work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. For a place like Cooling, the timing is set with you and the travel is our side of the planning.
- First, a chat about the property and your goals for the heating.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We recommend air-to-water or air-to-air and check the grant position.
- The system is installed and connected to the controls.
- After commissioning, you get the MCS certificate and a handover.
Getting ready for the visit
- Plan for pets to be kept clear during the visit
- Clear access to the fuse board
- Move furniture away from the wall where we will be working
Getting a quote
Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, you get a fixed price before any work is booked.
Advice
What air conditioning will not do
In fairness, some problems need a different answer:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Tax advice on your own circumstances
- Grants for hybrid systems or replacements of low-carbon systems
If you’re not sure, just give us a ring on 07833 053749, or email if that’s easier and we will give you a straight answer before you book.
What we work on in Cooling
- Radiator systems
- Underfloor heating
- Homes heated by oil, LPG or gas
- Air-to-air heat pumps
- Air-to-water heat pumps
- Hot water cylinders
FAQs for Cooling
Is the heat pump grant available in Cooling?
Yes, if the home and the heat pump meet the scheme’s rules: Cooling is in England, where it applies. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. You do not apply yourself: the MCS certified installer does, which is us.
Can I fit a heat pump in Cooling without planning permission?
The answer turns on the property and where the outdoor unit would sit. The half-mile around the middle of Cooling holds about 7 listed buildings and structures. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Medway council, which is usually the planning authority for Cooling first.
Do you offer emergency call-outs?
Yes. Our emergency line runs 24/7 for breakdowns that cannot wait. Ring 07833 053749 any time and explain the problem.
What’s the price of a heat pump installation?
For air-to-water, the price is £8,000–£16,000 (0% VAT on homes) before any grant. The Boiler Upgrade Scheme offers £7,500 to eligible homes in England and Wales though not every home qualifies.
Why use an F-Gas certified company?
For refrigerant work, both the engineer and the company need the right F-gas credentials. Ask to see proof before you book anyone, and we are happy to show ours.
Do you cover Cooling?
Yes. We work in Cooling and the rest of Medway, within the London and South East area we cover. To book, call 07833 053749, or email if that’s easier.
Can you set up regular servicing?
Yes. Send details of the systems and how they’re used, and we’ll suggest a schedule with a fixed price. Leak checks required by the F-gas rules can be built in for larger systems.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager