Medway · Air conditioning repair
Cooling air conditioning repair
Need air conditioning repair in Cooling? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Rattling, buzzing or grinding noises
- A system that won’t switch on
- A unit that has lost refrigerant
What air conditioning repair cannot fix
An honest diagnosis matters more to us than a booking, so here’s what this work cannot put right:
- A building problem rather than a system fault
- No power to the building at all
- Cooling that falls short because the system is too small
If you’re not sure, just give us a ring on 07833 053749 or fill in the contact form and we will give you a straight answer before you book.
Parts of the system we cover
- Heat pumps
- Ceiling cassettes
- VRF systems
- Multi-split systems
- Ducted systems
- Wall-mounted split systems
Air conditioning repair for homes and businesses in Cooling
A sealed system shouldn’t lose refrigerant, so if it’s low, there’s a leak. Simply adding gas means it will leak away again. We locate the leak, repair it, test, evacuate and recharge, then record it in the F-Gas records. The work covers VRF systems, wall-mounted split systems and ceiling cassettes, and common reasons people get in touch are air conditioning running but not cooling and a unit that has lost refrigerant.
Around Cooling, repairs tend to be home systems, garden rooms and a few businesses. A photo of the unit’s label and a description of the fault help us plan.
Aftercare is simple, and most of it is in the manual: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. That also helps where the warranty terms ask for regular servicing.
- Where
- Cooling (ME3)
- Region
- Medway
- Pricing
- A fixed-price quote up front
- Costs
- Diagnosis from £75 + VAT
- Credentials
- F-Gas certified company, NICEIC approved
- Enquiries
- Same working day
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
What happens on the day
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. You only need to give us clear access to the units, or their planned positions, and to the fuse board. The visit takes an hour or two to diagnose most faults, with the repair time depending on what we find. For a place like Cooling, the timing is set with you and the travel is our side of the planning.
- Diagnose: test the system until the cause is clear.
- Prescribe: tell you the cause and the fixed cost of the cure.
- If the repair is not worth doing, we say so and explain the options.
- Then the fix, with leaks repaired before any refrigerant is added.
- Sign off: prove it works and record the visit.
Getting ready for the visit
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Keep pets out of the rooms we’re working in
- Mention any roof access, ladders or high-level work
Getting a price
To get a fixed-price quote, call us on 07833 053749 or fill in the contact form with the address and a few details about the rooms or units involved. A few pictures make it quicker. We reply to enquiries the same working day.
Related advice
Your questions about air conditioning repair in Cooling
Is Cooling within the area you cover?
Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.
Does being near the sea make a difference to air conditioning repair in Cooling?
It can, as Cooling is within about 3 miles of the sea, where salt in the air is hard on coils and fixings. We look for corroded coils, fixings and connections on coastal repairs.
Can you come out for an emergency air conditioning repair?
Yes, day and night. Emergencies include water coming through a ceiling or a critical room overheating, and we will advise on what to do right away. Call 07833 053749.
How long will you be on site?
It depends on the job, but as a guide it takes an hour or two to diagnose most faults, with the repair time depending on what we find. We will confirm it with the quote.
Do you survey before quoting?
Yes, every time. We diagnose before we treat: the survey tells us what the job needs and how to do it, and the quote is based on that.
Can I do any of the installation myself?
Not the refrigerant work. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.
What can I do with an old R22 system?
Servicing with new R22 isn’t allowed, because it depletes the ozone layer. Some non-refrigerant faults can be repaired if parts are available, but a refrigerant leak typically means replacement. We explain the options and quote for a new system if that is the answer.
How the job changes from property to property
Ducted and cassette systems
Water through a ceiling below a cassette or ducted unit needs prompt attention. The cause is usually the condensate pump, a blocked drain or a tray that’s overflowing, and we check all three.
Condensate drains and pumps
The condensate drain is behind most indoor unit leaks. Drains block with dirt and growth, pipes get kinked and pumps fail, and a unit that has dropped out of level can leak.
When to call us in Cooling
Water dripping from an indoor unit is normally about the condensate. The drain may be blocked or kinked, the condensate pump may have failed, or the unit may not be level, and ice on the coil that melts can drip too.
The things we’re asked about most include:
- A flashing light and a system that will not run
- Weak airflow from the indoor unit
- Ice forming on the indoor unit or pipes
The make, model and error code are the most useful things to tell us.
What your quote should include
- Whether they looked at the job before pricing it
- What happens if the job turns out to be different on the day
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
Towns and villages near Cooling
What else we do in Cooling
When air con fails in Cooling
Cooling is within about 3 miles of the coast. Salt air speeds up corrosion on outdoor coils and connections, which is one of the things we check on a repair. On the National Heritage List, around 7 entries fall within 0.5 miles of the middle of Cooling; Church of St James (grade I) is one. That only matters for replacements, where a new outdoor unit on a protected building can need consent. About 75% of households live in detached or semi-detached houses, according to the last census (2021). If the outdoor unit is high up or behind a locked gate, mention it when you book.
Dirty filters and blocked drains cause more faults than people expect.
Cooling is about 5 miles north of Rochester, in Medway. If you need air conditioning repair in Cooling, it’s easy to get a fixed-price quote: please call 07833 053749. Our area covers London and the South East, including Cooling. Count every place we list in Medway and you reach 68, with Cooling on the list. You can also see our page for Bromley, about 22 miles away.
Work in ME3 follows the same survey, fixed-price quote and written records as everywhere else we cover. Whether you are on Main Road and Cooling Road or anywhere close by, our engineers can take on the work. Places around Cooling that are also on our list: Cooling Street (1 mile south-west), High Halstow (2 miles east), Sharnal Street (2 miles south-east), Fenn Street (2 miles east) and Chattenden (2 miles south). We also work in nearby towns such as Gillingham (6 miles south), Chatham (7 miles south), Rochester (5 miles south) and Rainham (7 miles south-east).
Near you in Cooling
For rail, the closest station is Higham station, roughly 3.3 miles south-west. A little further out are Upnor Castle (3.4 miles south) and French Hospital (4.8 miles south). The countryside around Cooling includes Canvey Wick and Gad's Hill.
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead