Medway · Air conditioning servicing

Air con servicing in Cooling

Air conditioning servicing across Cooling and nearby, from a site survey or diagnosis to sign-off with the price fixed before work begins.

  • A musty or damp smell when the unit starts
  • F-gas leak checks falling due
  • Warning lights on the indoor unit

Air conditioning servicing for Cooling

About our air conditioning servicing in Cooling

For an annual service, the price is £95–£150 + VAT, and we confirm the figure before we book you in. Larger systems with several indoor units, ducted units or commercial plant are priced on their details. There’s no guessing at the bill afterwards. If the problem is a system that struggles to cool on warm days and a service that’s overdue, we can sort it out.

Several units at a home near Cooling can be serviced in one visit, which keeps it simple.

Equipment warranty comes from the manufacturer, on its own terms, and we explain those terms on your quote. Terms differ from brand to brand, and we are happy to talk you through them.

Location
Cooling (ME3)
Wider area
Medway
Quote
Fixed, in writing
Costs
£95–£150 + VAT
Approvals
NICEIC and F-Gas
Phone
07833 053749
Last updated
30 October 2026

Different systems, different jobs

Condensate drains and pumps

Cooling pulls moisture out of the air, and that water has to drain away. We clean the drain tray and clear the pipe so it flows properly.

Fans and electrics

We test the controls, the modes and the timers so you know it does what you ask.

How the visit works

Testing is the last part of the visit wherever the system can be switched on. Then we explain what was done and answer your questions, and anything that needs a follow-up is pointed out there and then. All told, the work takes an hour or so for a single wall-mounted unit, longer for a multi-split system. Seeing the property in pictures first means the trip to Cooling can be planned properly.

  1. We start with the details of the system and anything you’ve noticed.
  2. Each indoor unit has its covers lifted so the filters, coil and tray can be cleaned.
  3. Outside, the coil is cleaned, the fan checked and the area cleared.
  4. We test the electrics, the controls and how the refrigerant circuit is performing.
  5. If a repair is needed, you hear why and what it costs before anything is done.

Getting ready for the visit

  • Have the make and model of any existing unit to hand
  • Let us know if the units are on a roof, a high wall or in a locked area
  • Mention any parking restrictions near the property

Getting a price

Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and simple jobs can often be priced without a visit.

Get a price

Related advice

What air conditioning servicing cannot fix

We won’t sell you work that doesn’t address the problem, so these are the things it will not cover:

  • Rooms that gain heat faster than any unit could cope with
  • A refrigerant leak, which needs finding and repairing, not topping up
  • Major component failures that call for a repair visit

If you are not sure, just give us a ring on 07833 053749 or fill in the contact form and we will give you a straight answer.

What we work on in Cooling

  • VRF systems
  • Multi-split systems
  • Ducted systems
  • Ceiling cassettes
  • Air-to-air heat pumps
  • Wall-mounted split systems

What a service looks like in Cooling

The coast is only about 3 miles from Cooling. Coastal outdoor units are worth checking for corrosion at every service. About 75% of households live in detached or semi-detached houses, according to Census 2021 figures. Wall bracket, ground pad or flat roof: knowing where the outdoor unit is saves time on the day. Listed buildings are part of the picture here: about 7 within half a mile of the centre, such as Church of St James (grade I). We keep it in mind in case a new outdoor unit is ever needed, as protected buildings can need consent for that.

Dust on the filters and coil makes the system work harder for the same result. Most homes book one service a year; busy offices and shops may want more.

Cooling is about 5 miles north of Rochester, in Medway. Whatever kind of property you have in Cooling, we can help with air conditioning servicing. We reply to enquiries the same working day and our emergency line runs 24/7. Our area takes in 68 places across Medway, from busy centres to quieter spots. Bromley, roughly 22 miles off, has its own page on this site.

Main Road and Cooling Road and the roads off them are all inside our area. All of ME3 is within our area. If you’re just outside Cooling, we cover Cooling Street (1 mile south-west), High Halstow (2 miles east), Sharnal Street (2 miles south-east), Fenn Street (2 miles east) and Chattenden (2 miles south). Further out, we also cover Gillingham (6 miles south), Chatham (7 miles south), Rochester (5 miles south) and Rainham (7 miles south-east).

Near you in Cooling

Cooling’s nearest station is Higham station, roughly 3.3 miles south-west. Well-known places in the area include Upnor Castle (3.4 miles south) and French Hospital (4.8 miles south). For a walk, there’s Canvey Wick and Gad's Hill.

Map of Cooling © OpenStreetMap contributors

Cooling questions

How often should air conditioning in Cooling be serviced?

A yearly visit is right for most households. Check your manufacturer’s warranty terms too, as some of them make regular servicing a condition.

Do you cover smaller places like Cooling?

Yes. Cooling is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.

Will you regas my air conditioning on a service?

A service doesn’t include adding refrigerant. The refrigerant circuit is sealed, so a system that is short of gas has a leak. We check the refrigerant performance, and if we suspect a leak we explain how it can be found and repaired.

Can landlords and managing agents book you?

Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in Cooling and across Medway. Tell us who should receive the paperwork.

Are you F-Gas certified?

AirCon Doctor is an F-Gas certified company, with NICEIC approval for electrical work and MCS certification for heat pumps. We’re members of Checkatrade too.

How soon will you get back to me?

You will hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.

What does F-Gas certified mean?

Certification shows a business is approved to work on systems that hold F gas refrigerant. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.

Looking after it afterwards

So the system stays in good health:

  • Hold on to every service report
  • Know your manufacturer’s servicing conditions
  • Keep the filters clean between visits

Any fault we find is explained, with a fixed price for the repair. Nothing extra is done without your say-so, so you stay in control of the cost.

Cleaning the filters between services helps a great deal. On many wall-mounted units, the filters lift out easily, and the manual shows how.

From one of our customers

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead