Greater London · Heat pump installation
Air Source Heat Pumps in West Ham
Air source heat pumps, in West Ham and nearby. Call for a fixed-price quote, and we will reply the same working day.
- Planning and permitted development questions
- Working out whether radiators need upsizing
- Checking eligibility for a heat pump grant
About our air source heat pumps in West Ham
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Guesswork leads to systems that are too big or too small. We’re often asked to deal with moving away from fossil-fuel heating and a boiler that’s getting old, across hot water cylinders, radiator systems and air-to-water heat pumps.
Homes in West Ham are often flats and terraces, where outside space is limited, and that decides which kind of heat pump works. An air-to-water system needs space outside and usually a hot water cylinder inside, while air-to-air units take less room.
The records are your system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler and it’s worth keeping safe.
- Where
- West Ham (E15, E13, E7)
- Wider area
- Greater London
- Quotes
- Fixed-price quote after a site survey
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Response
- Same working day
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Before you call an engineer
Good habits make our visits easier, not unnecessary. Clean filters and a clear outdoor unit help the system run as it should, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Keep a note of anything odd: error codes, noises, drips, smells or a drop in performance. It makes our diagnosis quicker, and a photo of the display helps even more.
Keeping the system healthy
Here’s the after-treatment advice, short and simple:
- Use the settings explained at handover
- Ask about the grant before you commit
- Keep the outdoor unit clear all year
We show you how to use the controls and explain how a heat pump works differently from a boiler. Steady running suits a heat pump better than switching on and off so we set the controls up with you.
Keep radiators and indoor units unobstructed, as the system relies on them giving out heat.
Also in West Ham
What air conditioning won’t do
Air source heat pumps cannot fix everything, and we will tell you before we start. It doesn’t solve:
- Formal advice on VAT for your situation
- Any gas work on the existing boiler
- Getting planning permission or listed building consent on your behalf
If you’re not sure, just phone us on 07833 053749 or send an email and we will give you a straight answer.
What we work on in West Ham
- Radiator systems
- Air-to-air heat pumps
- Underfloor heating
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
- Hot water cylinders
Air source heat pumps in West Ham: the local picture
Valuation Office Agency council tax records put about 39% of homes in and around West Ham before 1919, and the last census (2021) found about 56% of households live in flats. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. For flats, the first questions are where an outdoor unit could go, whether a cylinder fits and what the lease allows. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
If your home is one of the older properties near Church of All Saints, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. With Sutton House about 2.9 miles west, it’s worth asking whether your own home is listed before planning a heat pump.
West Ham is about 2 miles west of East Ham, in Greater London. Properties in West Ham get the same service as everywhere we cover: a look at the job first, a fixed-price quote and written records at the end. Our Greater London coverage runs to 764 places, West Ham among them.
The closest recent job we can point to from West Ham was on Greenwich High Road, Greenwich (SE10), about 4 miles south: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Plaistow Grove, Willis Road and Moorey Close and the roads off them are all inside our area. All of E15, E13 and E7 is within our area, from busy streets to back roads. We also cover the places around West Ham: Upton (1 mile north-east), Greengate (1 mile south-east), Maryland (1 mile north-west), Stratford (1 mile north-west) and Plaistow (1 mile south-east). Further out, we also cover London (5 miles south-west), City of Westminster (7 miles west), Marylebone (7 miles west) and Kensington (9 miles west).
Local landmarks in West Ham
Typical jobs here are in properties near West Ham Church School, The Earl Of Derby Public House and St Bonaventure's RC School, among other places. The closest station to West Ham is West Ham station, roughly 0.5 miles south-west. Other landmarks nearby include Greenwich Castle (3.9 miles south) and Passmore Edwards Museum (0.6 miles north). Green spaces nearby include Old Ford Island and Tower Hill.
FAQs for West Ham
Can I have air conditioning in a flat in West Ham?
In many cases, yes, once the lease and the building’s rules are checked. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Is a heat pump in West Ham permitted development?
There’s no single answer: the building and the outdoor unit position decide it. Historic England lists about 5 buildings and structures within half a mile of the centre of West Ham. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with the local planning authority (for West Ham, typically Newham council).
How does the warranty work?
It’s the manufacturer’s warranty, which varies by brand. Daikin, for example, gives a standard 2 years on split air conditioning and we explain the terms for your brand on the quote.
Are my radiators big enough for a heat pump?
It depends on each radiator and the room it heats. Heat pumps run at lower flow temperatures, so radiators give out less heat so we check every radiator against the room’s heat loss.
Do you work on all makes?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For a new system, we suggest the make and model that suit the property and tell you why.
How much time does a heat pump install need?
As a guide, it takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We plan the work so you’re without heating for as little time as possible and agreed before any work starts.
Do you protect the property while you work?
Floors and furniture near the work are covered with dust sheets before work begins, and we tidy up as we go. Before we leave, we clear up and run through the work with you.
What we do, step by step
The visit has three parts, a bit like a doctor’s appointment: diagnose, treat and sign off. First comes a careful look at the system or the space, then we do the work, and finally we test, record and explain. Most of the time goes on the middle part, and that takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Send us a few phone pictures and we can often price a straightforward job in West Ham before visiting.
- It starts with a conversation about the home, the existing heating and your plans.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Before we arrive
- Move furniture away from the wall where we’ll be working
- Keep pets and children away from the work area
- Dig out any previous service or F-Gas records
Get a fixed-price quote
Some jobs can be priced from photos, while others need a survey. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.
Related advice
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager