Oxfordshire · Heat pump installation
Heat pump installation in Osney, Oxfordshire
Our engineers work in Osney on air source heat pumps. A look at the job first, a fixed-price quote and written records at the end.
- Checking emitters for a heat pump
- Replacing a combi boiler with a heat pump
- Wanting to stop using oil, LPG or gas for heating
What happens on the day
Anything involving refrigerant is handled by F-Gas qualified engineers, as the law requires, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. On site, it takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We plan the visit to Osney from the survey or your photos.
- You tell us about the home and what you want from a heat pump.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
How to prepare
- Let us know if the units are on a roof, a high wall or in a locked area
- Tell us about any building rules, permits or sign-in
- Find the manual or the paperwork for the system, if you have it
Get a fixed-price quote
The quickest way to a quote is to send photos: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Add the address and what you’d like done, and many jobs can be priced from that.
Read more
Air source heat pumps for homes and businesses in Osney
We begin with a room-by-room heat loss survey. That tells us how much heat the home needs, room by room, so the heat pump and the radiators or indoor units can be sized properly. Guesswork leads to systems that are too big or too small. If the problem is ageing boilers that will need replacing and finding a place for the outdoor unit, we can sort it out.
If your home near Osney has no mains gas, the grant can be bigger. Until March 2027, homes on oil or LPG without mains gas can get an extra £1,500 through the Boiler Upgrade Scheme, for an air source or ground source heat pump.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Location
- Osney (OX1, OX2)
- Wider area
- Oxfordshire
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Certified
- F-Gas certified, NICEIC approved, MCS
- Pricing
- Fixed after a survey or photos
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Common questions in Osney
Will a heat pump in Osney need planning permission?
The answer turns on the property and where the outdoor unit would sit. Central Osney sits inside the Osney Town Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with Oxford City council, which is normally the planning authority for Osney.
Is Osney within the area you cover?
Yes, smaller places are covered as well as towns. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Can I do any of the installation myself?
No, not the refrigerant side. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new circuit is notifiable under Part P unless a registered electrician, such as a NICEIC approved contractor, does it.
How long will it take to install a heat pump?
As a guide, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. We plan the work so you’re without heating for as little time as possible, and we explain it in advance.
Does servicing affect my warranty?
Check the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so check the terms or ask us. Either way, keep a record of every service.
Do you have a 24/7 line?
Yes. Our emergency line runs 24/7 for breakdowns that cannot wait. Call 07833 053749 and tell us what’s happened.
What does F-Gas certified mean?
Certification shows a business is approved to work on systems that hold F gas refrigerant. In Great Britain, that certification is a legal requirement, not an optional extra, and AirCon Doctor is certified.
Safe owner checks
Never try to top up, release or handle refrigerant yourself. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and escaping refrigerant can cause cold burns. If you suspect a leak, switch the system off and call us.
There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Honest limits
It’s worth knowing the limits before booking:
- Draught-proofing and insulation upgrades
- Formal advice on VAT for your situation
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
If in doubt, ring 07833 053749 or send an email and we will say what we think before you book.
Where we work
- Homes heated by oil, LPG or gas
- Radiator systems
- Hot water cylinders
- Underfloor heating
- Air-to-air heat pumps
- Air-to-water heat pumps
Nearby places to Osney
Also in Osney
What a heat pump looks like in Osney
About 48% of homes in the Osney area were built before 1919, according to the Valuation Office Agency’s council tax figures, and the 2021 Census found about 49% of households in terraced houses. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. In a terrace, the outdoor unit position and the MCS noise check need particular care.
For a home near Oxford station, the survey looks at whether an air-to-water or air-to-air heat pump suits better. Holywell Manor, roughly 1.2 miles east, is a reminder to check your home’s listing status: permitted development doesn’t cover listed buildings.
Osney is about 2 miles west of Oxford, in Oxfordshire. Whether you are in the middle of Osney or further out, we cover air source heat pumps, from a single room to a whole building. In Oxfordshire alone we list 443 places and Osney is among them. The nearest of our city pages is Guildford, around 46 miles from Osney.
New Road, Helen Road and Osney Lane and the roads off them are all inside our area. Here we cover the OX1 and OX2 postcode area. Neighbouring places we cover include St John Street area (1 mile north-east), St. Ebbes (1 mile east), Jericho (1 mile north-east), Grandpont (1 mile south-east) and North Hinksey (1 mile west). We also work in nearby towns such as Didcot (10 miles south), Bicester (12 miles north-east), Abingdon-on-Thames (5 miles south) and Witney (10 miles west).
What’s near Osney
Around Osney, our work takes us to homes and businesses near Raleigh Park, Matthew Arnold School and The Holly Bush pub, among other places. You’ll also find City of Oxford College (under half a mile south-east) and Angus Library and Archive (0.6 miles north-east). Osney has its own railway station: Oxford station. Nearby you’ll also find Oxford University Press Museum (0.6 miles north-east) and Westgate Shopping Centre (0.6 miles east). Green spaces nearby include Harcourt Hill and Hook Meadow and The Trap Grounds.
Aftercare tips
To keep the system working properly:
- Leave indoor units unobstructed
- Leave space around the outdoor unit
- Let the heat pump run steadily, as set up at handover
Handover includes the controls and how to get the best from a heat pump. Heat pumps tend to work best running steadily rather than in short bursts, and we will explain the settings for your home.
Keep insulation and draught-proofing in good order, as lower heat loss means the system has less to do.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager