Surrey · Heat pump installation
Heat pump installers in Ockley
Looking for air source heat pumps in Ockley? We diagnose first, fix the price and book the work around you, finishing with proper records.
- A boiler that is getting old
- Wanting to stop using oil, LPG or gas for heating
- Choosing between air-to-water and air-to-air
What the work involves, system by system
Radiators and underfloor heating
Heat pumps run at lower flow temperatures, so radiators may need to be larger so we check them against each room’s heat loss.
VAT on heat pumps
HMRC says most air conditioning units are air source heat pumps, but each case depends on the facts and the VAT is confirmed on your quote.
Air source heat pumps for homes and businesses in Ockley
We install air source heat pumps in Ockley and across Surrey, and we are MCS certified. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We help you work out which suits your home. The work covers air-to-air heat pumps, homes heated by oil, LPG or gas and underfloor heating, and people most often call us about replacing a combi boiler with a heat pump and deciding on the outdoor unit position.
If your home in or near Ockley is heated by oil, LPG or electric heaters with no mains gas, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
Some warranty terms depend on the system being serviced regularly by a qualified engineer. If that applies to your system, booking the service on time keeps the record straight, and every service is written up.
- Place
- Ockley (RH5)
- Wider area
- Surrey
- Quotes
- Fixed, in writing
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Towns and villages near Ockley
What else we do in Ockley
FAQs for Ockley
Is planning permission needed for a heat pump in Ockley?
There’s no single answer: the building and the outdoor unit position decide it. Central Ockley sits inside the Ockley Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with Mole Valley council, which is typically the planning authority for Ockley.
Is Ockley within the area you cover?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Will skipping a service affect the warranty?
Check the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so check the terms or ask us. Keep every service record either way.
Is there a survey before the work?
Yes. Photos often do the job for simple work, while bigger systems and repairs that need testing get a visit.
Can I get the Boiler Upgrade Scheme grant?
It depends on your home and the system. In England and Wales, the scheme offers £7,500 towards an eligible air-to-water or ground source heat pump, and £2,500 towards an air-to-air heat pump only in limited cases. We check before you commit.
Which manufacturers do you install and repair?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For new systems, we recommend a brand and model to suit the job and explain why.
What does F-Gas certified mean?
For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before booking, and we are happy to show ours.
Looking after it afterwards
Looking after the system is mostly common sense. A few tips:
- Know the servicing conditions in your warranty
- Keep the outdoor unit clear all year
- Ask about the grant before you commit
Equipment warranties come from the manufacturer. We explain the terms for your brand, including any servicing conditions.
Don’t cover radiators with furniture or heavy curtains so the heat can get into the room.
What happens on the day
Protection comes first: sheets over the floor and any furniture nearby and nothing is moved without asking you. Then the electrics are made safe and the work begins. It takes a few days on site, depending on the cylinder, the radiators and the pipework involved, and we clear up before we go. Photos of the room and the outside of the property help us plan a visit to Ockley.
- We find out about your home and the heating you have now.
- Every room’s heat loss is worked out on site.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Installation, commissioning and MCS registration complete the job.
How to prepare
- Clear access to the fuse board
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Mention any roof access, ladders or high-level work
How to get a quote
If you need air source heat pumps in Ockley, give us a ring on 07833 053749 or drop us a line. Let us know the type of property and what you need, plus some photos if they’re to hand. Enquiries get a reply the same working day.
Related advice
Fixed-price quotes for air source heat pumps in Ockley
The price is fixed before any work begins. It takes into account:
- How many units are involved
- Whether the existing supply is suitable
- What we find on the survey or diagnosis
Whatever the property, the quote works the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we will explain each part.
What we need to know
A few details help us quote accurately. With your enquiry, please include:
- The address and the type of property
- A close-up of the unit’s label showing the model number
- The remote or wall controller showing any error
To help us quote: where the property is and what kind of building it is, a few pictures, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Once you have those, call 07833 053749 or use the quote form.
Heat pumps in Ockley: local notes
About 40% of homes in and around Ockley were built before 1919, according to the Valuation Office Agency’s council tax figures, and about 76% of households live in detached or semi-detached houses, according to the last census (2021). In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Houses usually have space for an outdoor unit and a hot water cylinder.
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Older homes near St John's Church may need extra checks for planning and heat loss before a heat pump is designed.
Ockley is about 6 miles north of Horsham, in Surrey. For air source heat pumps in and around Ockley, please phone 07833 053749 or drop us a line for a fixed-price quote. Our area covers London and the South East, including Ockley. Ockley is one of 395 towns, villages and districts in Surrey we cover. Horsham is in our area too, about 6 miles from Ockley.
Our nearest recent job to Ockley was on High Street, Cranleigh (GU6), about 5 miles west: installing two Daikin wall-mounted units in the main working hall and a third unit in the meeting room.
If you need air source heat pumps at a property on Prideaux Gardens, Stane Street and Friday Street or a nearby road, our engineers can take on the work. Here we cover the RH5 postcode area. Places around Ockley that are also on our list: Paynes Green (1 mile south), Capel (2 miles east), Forest Green (2 miles north-west), Coldharbour (2 miles north) and Kingsfold (3 miles south-east). Larger places within reach include Guildford (11 miles north-west), Woking (15 miles north-west), Epsom (14 miles north) and Horley (9 miles east).
Landmarks near Ockley
Around Ockley, our work takes us to homes and businesses near Wallis Wood and The Cricketers Arms Public House, among other places. The closest station to Ockley is Ockley station, about 1.2 miles east of the centre. Other landmarks nearby include Horsham Hospital (5.5 miles south) and Abinger Castle (4.3 miles north-west). Green spaces nearby include Warnham LNR and Leith Hill.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager