Surrey · Heat pump installation
Paynes Green air source heat pumps
Expert air source heat pumps for Paynes Green: diagnosis first, then a fixed-price quote, the work and written records. Call for a fixed-price quote.
- Deciding on the outdoor unit position
- No space for a hot water cylinder
- Choosing between air-to-water and air-to-air
Keeping the system healthy
A little care keeps the system in better shape. We recommend:
- Keep the outdoor unit clear all year
- Seal draughts where you can
- Diary the next service
Equipment warranties come from the manufacturer. We go through the conditions with you, including any servicing they ask for.
Keep radiators and indoor units unobstructed so the heat can get into the room.
Air source heat pumps in Paynes Green, done properly
In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We look at the planning position for your home during the survey. Typical jobs include planning and permitted development questions and deciding which kind of heat pump suits the home, on air-to-air heat pumps, hot water cylinders and radiator systems.
For a home around Paynes Green that is off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Equipment warranty comes from the manufacturer, on its own terms, and we explain those terms on your quote. Terms differ from brand to brand, and we are happy to talk you through them.
- Place
- Paynes Green (RH5)
- Wider area
- Surrey
- Prices
- £8,000–£16,000 (0% VAT on homes), before the grant
- Pricing
- A fixed-price quote up front
- Replies
- Same working day
- Certified
- NICEIC and F-Gas, MCS
- Call
- 07833 053749
- Last updated
- 30 October 2026
Honest limits
In fairness, some problems need a different answer:
- Promising eligibility for the Boiler Upgrade Scheme
- Planning decisions, which rest with the council
- Tax advice on your own circumstances
If you’re not sure, just give us a ring on 07833 053749 or use the quote form and we will give you a straight answer.
Parts of the system we cover
- Air-to-water heat pumps
- Underfloor heating
- Homes heated by oil, LPG or gas
- Air-to-air heat pumps
- Hot water cylinders
- Radiator systems
What a heat pump looks like in Paynes Green
About 28 miles out from central London, Paynes Green is part of the South East area we work across.
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Grant applications go through the MCS certified installer, so that part is handled for you.
Paynes Green is about 4 miles north-west of Horsham, in Surrey. Whatever kind of property you have in Paynes Green, our engineers can help with air source heat pumps. You will hear back from us the same working day and our emergency line runs 24/7. Count every place we list in Surrey and you reach 395, with Paynes Green on the list.
Our nearest recent job to Paynes Green was on Hurst Road, Horsham (RH12), about 4 miles south-east: installing two LG wall-mounted split systems: one serving the main treatment room and one serving the reception and waiting area.
If your postcode is in RH5, we can take the job on. Nearby, we also cover air source heat pumps in Ockley (1 mile north), Kingsfold (2 miles south-east), Capel (2 miles north-east), Forest Green (3 miles north-west) and Coldharbour (4 miles north). Further out, we also cover Guildford (12 miles north-west), Epsom (15 miles north), Horley (9 miles north-east) and Redhill (11 miles north-east).
Near you in Paynes Green
Locally, jobs take us to houses, flats and workplaces close to Wallis Wood, among other places. The nearest railway station is Ockley station, about 2.1 miles north-east. A little further out are Horsham Hospital (4.2 miles south-east). For a walk, there’s Warnham LNR and Leith Hill.
What we do, step by step
There’s very little for you to do on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we have done. Visits to Paynes Green are agreed with you in advance and planned so the job can be finished in one trip where possible.
- We start with your plans and the property.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- The system is installed and connected to the controls.
- After commissioning, you get the MCS certificate and a handover.
Before we arrive
- Find the manual or the paperwork for the system, if you have it
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Plan for pets to be kept clear during the visit
How to get a quote
The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and many jobs can be priced from that.
Advice
Paynes Green questions
Is a heat pump in Paynes Green permitted development?
It comes down to the building and the spot chosen for the outdoor unit. Around 3 listed entries sit within 0.5 miles of central Paynes Green. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the planning department at Horsham council, typically the authority for Paynes Green.
Is Paynes Green within the area you cover?
Yes, and the size of the place makes no difference to how we work. Visits to smaller places are planned so the engineer arrives with what the job needs.
Who has to arrange F-Gas leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
What VAT do I pay on a heat pump?
For homes, 0% until 31 March 2027, under HMRC Notice 708/6, then 5%. With air-to-air, HMRC’s view depends on the product, so we confirm the VAT on the quote.
Do you work on all makes?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For new systems, we recommend a brand and model to suit the job and explain why.
Does the grant cover air-to-air heat pumps?
Only in limited cases, with a grant of £2,500. It has to replace the fossil-fuel heating, meet the full heating demand, be fitted by an MCS certified installer, and be in a home.
How long will it take to install a heat pump?
As a guide, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. The programme is planned to keep time without heating short, and we explain it in advance.
What affects the cost of air source heat pumps
A fixed price needs a few facts first. We check:
- How easy the units are to reach
- The condition of any existing system
- The equipment or parts the job needs
No two properties are the same, so each one gets its own fixed-price quote. The equipment, how we reach it, the route between units and the work needed all make a difference.
Helping us quote
Photos and a few facts are often enough to price a simple job. Send what you can of the following:
- Where the outdoor unit is, or where you’d like it
- Photos showing the indoor unit and the space around it
- The postcode and whether it’s a home, flat or business
To get a fixed-price quote, phone 07833 053749 or email us with the address and a few details about the rooms or units involved. A few photos make it quicker. We reply to enquiries the same working day.
Nearby places to Paynes Green
What else we do in Paynes Green
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead