West Sussex · Heat pump installation
Heat pump installation in Horsham, West Sussex
Heat pump installation, for Horsham and the surrounding area. Call for a fixed-price quote, and we will reply the same working day.
- Checking emitters for a heat pump
- An oil, LPG or gas boiler near the end of its life
- Questions about where the outdoor unit can go
About our air source heat pumps in Horsham
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation and the installer makes the application. Not every home qualifies, so we check eligibility before you commit. Common call-outs are for a boiler that’s getting old and finding a place for the outdoor unit, across hot water cylinders, radiator systems and air-to-water heat pumps.
In Horsham, an air-to-water system takes over from the boiler for heating and hot water, and the Boiler Upgrade Scheme grant of £7,500 can help with the cost.
We’re an F-Gas certified company, NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Refrigerant work is done by engineers who hold the F-gas qualifications the law requires.
- Where
- Horsham (RH12, RH13, RH20, BN44)
- Region
- West Sussex
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Pricing
- A fixed-price quote up front
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
What we do, step by step
Where something has to be switched off during the work, we agree it with you first so it does not catch you out. In a business, work can often be done one area at a time. The work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Shops and offices in Horsham do not usually need to close for the work.
- You tell us about the home and what you want from a heat pump.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We explain which type of heat pump suits the home and whether a grant could apply.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
How to prepare
- Mention any managing agent or landlord rules we need to follow
- Mention any parking restrictions near the property
- Name a contact who can meet us at the agreed time
Getting a price
Every quote shows the VAT clearly, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. For a fixed-price quote, phone 07833 053749 or use the quote form.
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Nearby places to Horsham
Other services in Horsham
What the work involves, system by system
The Boiler Upgrade Scheme
There’s one grant per property, and you cannot get a grant to replace a low-carbon system, and hybrid systems are not eligible.
Hot water cylinders
Existing cylinders may not be suitable for a heat pump and we tell you if it needs replacing.
What a heat pump looks like in Horsham
Horsham is about 31 miles from central London, well within the area we cover from our base in East Grinstead.
Period properties close to Hope Chapel can suit a heat pump, though insulation and any heritage protection are checked first. If your home is near Horsham station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Horsham is about 31 miles south of London, in West Sussex. Our engineers cover Horsham for air source heat pumps, along with the rest of West Sussex. Across West Sussex, we cover 371 places, and Horsham is one of them.
One of our recent jobs in Horsham was on Hurst Road (RH12): installing two LG wall-mounted split systems: one serving the main treatment room and one serving the reception and waiting area.
If you need air source heat pumps at a property on Station Road, London Road and Market Square or anywhere close by, our engineers can take on the work. Horsham is one of the larger places we cover in West Sussex. If you are just outside Horsham, we cover Tower Hill (1 mile south-west), Broadbridge Heath (2 miles west), Holbrook (2 miles north), Warnham (2 miles north-west) and Southwater (3 miles south). We also work in nearby towns such as Crawley (7 miles north-east), Haywards Heath (11 miles south-east), Burgess Hill (11 miles south-east) and East Grinstead (14 miles east).
Landmarks near Horsham
In Horsham, that means homes and buildings near Millais School, Warnham Park and Kingslea Primary School, among other places. Horsham has its own railway station: Horsham station. A little further out are Christs Hospital School Museum (2.4 miles south-west) and Horsham Hospital (less than half a mile north-west). Green spaces nearby include Warnham LNR.
After we have gone
Think of this as the after-treatment advice, in brief:
- Check what your manufacturer’s warranty asks of you
- Keep the outdoor unit clear all year
- Store the MCS certificate and warranty documents together
Once commissioned, we register the installation with MCS and give you the certificate. Keep it with the manufacturer’s paperwork, as you may need it later.
Keep the outdoor unit clear of leaves, plants and stored items. Airflow is what it runs on, so keep it clear all year.
Honest limits
A few issues sit outside what this work can do:
- Planning decisions, which rest with the council
- A grant for a home that doesn’t meet the scheme rules
- Improving the building’s insulation
If you are not sure, just ring 07833 053749 and we will give you a straight answer.
Where we work
- Radiator systems
- Underfloor heating
- Hot water cylinders
- Air-to-water heat pumps
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
Your questions about air source heat pumps in Horsham
Is Horsham in your area for air source heat pumps?
We do: Horsham falls inside our working area. To start, ring us on 07833 053749 or fill in the contact form with a few pictures.
Will a heat pump in Horsham need planning permission?
It comes down to the building and the spot chosen for the outdoor unit. Around 72 listed entries sit within 0.5 miles of central Horsham. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the planning department at Horsham council, typically the authority for Horsham first.
Do you offer maintenance contracts?
Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Each visit is recorded, with F-Gas records where refrigerant work is involved.
Am I eligible for a heat pump grant?
Possibly. In England and Wales it pays £7,500 for an eligible air-to-water or ground source heat pump, and £2,500 for air-to-air under tighter rules. Until March 2027 there’s an extra £1,500 for air source or ground source heat pumps in homes on oil or LPG with no mains gas. The survey is where we check your home against them.
How soon will you get back to me?
You’ll hear from us the same working day. For a breakdown that can’t wait, call our 24/7 emergency line.
Do you work for landlords and businesses?
Yes. Homeowners, landlords, agents and businesses all book us in Horsham and across West Sussex. Tell us who should receive the paperwork.
Do you work on systems someone else installed?
Yes. We work on systems fitted by other installers as well as our own, on all the main brands. Tell us the make and model and send any paperwork you have.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead