West Sussex · Heat pump installation

Air Source Heat Pumps in Haywards Heath

Our engineers work in Haywards Heath on heat pump installation. A look at the job first, a fixed-price quote and written records at the end.

  • Plans to switch to electric heating with a heat pump
  • A boiler that is getting old
  • Working out where a cylinder could go

Air source heat pumps near Haywards Heath

What a heat pump looks like in Haywards Heath

About 33% of homes in Haywards Heath and the neighbourhoods around it have been built since 2000, according to Valuation Office Agency council tax records. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes.

With Ockenden Manor about 2.1 miles west, it’s worth asking whether your own home is listed before planning a heat pump. If you live near Haywards Heath station, the survey compares air-to-water and air-to-air for your home before anything is quoted.

Haywards Heath is about 9 miles south-east of Crawley, in West Sussex. Haywards Heath gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. 371 places in West Sussex are on our list.

One of our recent jobs in Haywards Heath was on Perrymount Road (RH16): full VRF system installation across all three floors, replacing an outdated and inefficient fan coil unit system.

Whether you’re on Church Road, Market Place and High Street or anywhere close by, we can help. As one of the bigger places in West Sussex, Haywards Heath has a wide mix of homes and commercial buildings, and we cover all of them. If you’re just outside Haywards Heath, we cover Scaynes Hill (2 miles east), Wivelsfield (2 miles south), Wivelsfield Green (3 miles south-east), Ditchling Common (4 miles south) and North Chailey (4 miles south-east). Further out, we also cover Crawley (9 miles north-west), Horsham (11 miles north-west), Burgess Hill (3 miles south-west) and East Grinstead (10 miles north-east).

Near you in Haywards Heath

Typical jobs here are in properties near The Heath Tavern, Scrase Valley and Tavistock and Summerhill School and the streets around them. For rail, the closest station is Haywards Heath station, roughly 0.6 miles north-west. Nearby you will also find Waterbury Castle (3.8 miles north-east) and St Francis & Hurstwood Park Hospital Museum (0.8 miles north). The countryside around Haywards Heath includes Ashenground and Bolnore Woods.

Map of Haywards Heath © OpenStreetMap contributors

How we handle air source heat pumps in Haywards Heath

Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses. For air-to-air systems, we confirm the VAT on your quote. This is general information, not tax advice. Common call-outs are for checking eligibility for a heat pump grant and working out where a cylinder could go, on underfloor heating, air-to-air heat pumps and hot water cylinders.

Most homes around Haywards Heath have space for the outdoor unit, and it needs to meet the MCS noise check to be permitted development.

Aftercare is simple, and most of it is in the manual: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. That also helps where the warranty terms ask for regular servicing.

Place
Haywards Heath (RH16, RH17)
Wider area
West Sussex
Costs
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Quote
A fixed price before we start
Response
Answered the same working day
Credentials
NICEIC and F-Gas, MCS
Phone
07833 053749
Updated
30 October 2026

What affects the quote in Haywards Heath

Jobs vary more than people expect. The main factors:

  • The electrical supply and whether a new circuit is needed
  • Whether we need access equipment for high-level work
  • One-off work versus a regular service cycle

Our prices page shows typical ranges, but your price depends on the job in front of us. For a fixed-price quote, ring 07833 053749, and we will explain what it covers.

What we need to know

Simple jobs can often be priced from pictures and some basics. Send what you can of the following:

  • The paperwork from the last service, if you have it
  • A few pictures of the room and the wall the unit is on, or will go on
  • A close-up of the unit’s label showing the model number

Want a quote for air source heat pumps? Please ring 07833 053749, or email if that’s easier and tell us about the job. We will explain what we’d recommend and why, then send a fixed-price quote before anything is booked.

Common questions in Haywards Heath

Is the heat pump grant available in Haywards Heath?

Haywards Heath is in England, where the Boiler Upgrade Scheme runs. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. You do not apply yourself: the MCS certified installer does, which is us.

Can I fit a heat pump in Haywards Heath without planning permission?

That depends on the building and where the outdoor unit goes. There’s a conservation area, the Heath Conservation Area, close to central Haywards Heath. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Mid Sussex council, which is normally the planning authority for Haywards Heath.

Why does F-Gas certification matter?

For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before you book, and we’re happy to show ours.

What’s the difference between air-to-water and air-to-air heat pumps?

Air-to-water replaces the boiler for heating and hot water, while air-to-air heats and cools rooms, and we help you choose. Both are part of what we install.

Are my radiators big enough for a heat pump?

The heat loss survey answers that, room by room. Where a radiator is already large enough, it stays and any changes are in the quote.

Will you work on another installer’s system?

Yes. We look at it first and tell you what we find, including any issues with how it was fitted. You get a fixed price before any work goes ahead.

Will I get records for the system?

Yes. Every visit is written up, and any work on the refrigerant circuit goes in the F-Gas records. Keep them with the manual and the warranty documents.

Why it’s worth doing now in Haywards Heath

Radiators that are too small for a heat pump’s lower flow temperature leave rooms cool. Checking and upsizing them as part of the installation avoids that. Booking in spring means a home in Haywards Heath is ready for summer.

The cost depends on the type of system and how many units are involved, how easy the units are to reach and what the work involves. You get a fixed price before we start, so you know where you stand.

What you get with us

  • Electrical work covered by our NICEIC approval
  • A fixed price before any work starts
  • We reply to enquiries the same working day
  • Manufacturer’s warranty terms explained on your quote

See how installs are priced or how to check a contractor.

Aftercare tips

To keep the system working properly:

  • Leave indoor units unobstructed
  • Use the settings explained at handover
  • Find out the grant position at the survey

The warranty on the heat pump is the manufacturer’s, on its own terms. We go through the conditions with you, including any servicing they ask for.

Keep the outdoor unit clear of leaves, plants and stored items. It needs good airflow to collect heat from outside so keep it unobstructed.

What we do, step by step

Each visit follows the same order: check the plan with you, put the dust sheets down, carry out the job, check the system and talk you through it. The visit itself takes a few days for most air-to-water installations, with air-to-air systems often quicker. A visit in Haywards Heath is booked for a time that suits you.

  1. First we talk through the property and the current system.
  2. We measure heat loss for every room.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. A fixed-price quote explains the cost, the grant position and the VAT.
  5. Then it’s fitted, commissioned and registered with MCS.

Before we arrive

  • Tell us about parking and loading
  • Clear access to the fuse board
  • Keep pets and children away from the work area

Ask for a quote

Every quote starts with a look at the job, from a site survey or, where the job is straightforward, from pictures and measurements. Then you get a fixed price so you know the cost before we begin.

Get a price

Related advice

From one of our customers

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead