East Sussex · Heat pump installation
Heat pump installers in North Chailey
One call covers heat pump installation in North Chailey: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Checking whether planning permission is needed
- Replacing a combi boiler with a heat pump
- Radiators that may be too small for a heat pump
Heat pumps in North Chailey: local notes
The last census (2021) found about 80% of households in detached or semi-detached houses. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
If your home is one of the older properties near Church of Our Lady, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. Every heat pump design starts with a room-by-room heat loss calculation.
North Chailey is about 4 miles south-east of Haywards Heath, in East Sussex. We cover North Chailey for air source heat pumps and across the rest of East Sussex. Count every place we list in East Sussex and you reach 289, with North Chailey on the list.
Our nearest recent job to North Chailey was on Perrymount Road, Haywards Heath (RH16), about 4 miles north-west: full VRF system installation across all three floors, replacing an outdated and inefficient fan coil unit system.
From Station Road, Downs View and Downs View Close to the smaller roads in between, the whole area is covered. We cover every part of BN8 for air source heat pumps and the streets around it. Neighbouring places we cover include Chailey (1 mile south), Newick (1 mile east), South Street (2 miles south), Founthill (2 miles east) and Scaynes Hill (2 miles north-west). Within a short drive, we also cover Seaford (15 miles south), Lewes (7 miles south), Hailsham (14 miles south-east) and Crowborough (10 miles north-east).
What’s near North Chailey
Typical jobs here are in properties near Chailey St Peter's Church of England Primary School and Chailey School and the streets around them. North Chailey’s nearest station is Plumpton station, about 3.6 miles south-west. Nearby you’ll also find Heaven Farm Museum (3.4 miles north) and Waterbury Castle (4.7 miles north). Green spaces nearby include Ashenground and Bolnore Woods.
About our air source heat pumps in North Chailey
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. The work covers homes heated by oil, LPG or gas, air-to-water heat pumps and hot water cylinders, and common reasons people get in touch are choosing between air-to-water and air-to-air and replacing a combi boiler with a heat pump.
Space for an outdoor unit is rarely an issue near North Chailey, so the design comes down to heat loss, radiators and hot water.
Refrigerant work is written up in the F-Gas records: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, ready for the next service or a warranty query.
- Location
- North Chailey (BN8)
- Region
- East Sussex
- Accreditations
- NICEIC and F-Gas, MCS
- Pricing
- A fixed-price quote up front
- Replies
- Same working day
- Prices
- £8,000–£16,000 (0% VAT on homes), before the grant
- Phone
- 07833 053749
- Page updated
- 30 October 2026
Towns and villages near North Chailey
Other services in North Chailey
What happens on the day
The work area is kept tidy throughout, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. On site, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. A note on how to find the property and where to park makes a visit to North Chailey easier.
- You tell us about the home and what you want from a heat pump.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- After commissioning, you get the MCS certificate and a handover.
Getting ready for the visit
- Dig out any previous service or F-Gas records
- Arrange for someone to be there to let us in
- Tell us about any building rules, permits or sign-in
Ask for a quote
Every quote starts with a look at the job, from a site survey or, where the job is straightforward, from pictures and measurements. Then you get a fixed price so you know the cost before we begin.
Related advice
Safe owner checks
Keep a note of anything odd: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo or a short video of the display is even better.
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and call 07833 053749.
North Chailey: your questions answered
Do I need planning permission for a heat pump in North Chailey?
That depends on the building and where the outdoor unit goes. Around 3 listed entries sit within 0.5 miles of central North Chailey. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with the local planning authority (for North Chailey, typically Lewes council).
Can I get the Boiler Upgrade Scheme grant in North Chailey?
North Chailey is covered, as the scheme runs across England and Wales. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we’re MCS certified.
Can I fit air conditioning or a heat pump myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That is a legal requirement, and it also matters for the manufacturer’s warranty. We can quote for the whole job, from supply to commissioning.
Do you work on all makes?
We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we’ll take it from there.
Which type of heat pump is right for my home?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Do you work for landlords and businesses?
Yes. From one rented home to commercial buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
How do you keep the place clean during the work?
Protection goes down first: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts before we leave.
What affects the cost of air source heat pumps
Some jobs are bigger than they look, and some smaller. What affects the quote:
- The size of the job
- What we find on the survey or diagnosis
- Whether we need access equipment for high-level work
Every job is different, so each one gets its own fixed-price quote. The equipment, how we reach it, the route between units and the work needed all play a part.
What to send for a quote
Photos and a few facts are often enough to price a simple job. Send what you can of the following:
- The postcode and whether it’s a home, flat or business
- Wide photos of the room or the existing unit
- Your consumer unit or fuse board
Every quote shows the VAT clearly, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. To get one, ring us on 07833 053749 or write to us at info@aircondoctor.co.uk.
Why deal with it now?
Permitted development rules can change, and conditions vary between properties. Checking the position for your home at the survey stage avoids surprises later, including conservation areas, listed buildings and Article 4 directions. Small faults tend to grow, so it’s worth dealing with them early.
Putting the work off seldom saves money. Small problems, from blocked filters to slow leaks, tend to get worse, and a system working harder than it should costs more to run. If you are not sure what’s needed, call us on 07833 053749, or email if that’s easier and we will give you an honest view and a fixed price.
Why book with us
- 24/7 emergency line for breakdowns
- Every job looked at before it’s priced
- An F-Gas certified company, as the law requires
- We reply to enquiries the same working day
Read how installs are priced and our accreditations and certificates.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead