East Sussex · Heat pump installation
Heat pump installers in Hailsham
One call covers MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Hailsham, from the first look to sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Checking emitters for a heat pump
- Planning and permitted development questions
- Ageing boilers that will need replacing
When it’s something else
We’ll always give you a straight diagnosis, so here’s what air source heat pumps will not do:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Improving the building’s insulation
- Tax advice on your own circumstances
If in doubt, ring us on 07833 053749 or write to us at info@aircondoctor.co.uk and we will say what we think before you book.
What the work covers
- Air-to-water heat pumps
- Hot water cylinders
- Air-to-air heat pumps
- Radiator systems
- Homes heated by oil, LPG or gas
- Underfloor heating
Air source heat pumps in Hailsham
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler doesn’t qualify. The work covers hot water cylinders, underfloor heating and radiator systems, and the jobs we see most are choosing between air-to-water and air-to-air and checking whether planning permission is needed.
Plenty of older homes in Hailsham can run on a heat pump, though some need bigger radiators or better insulation first. We work that out from a heat loss calculation.
Aftercare is simple, and most of it is in the manual: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. It also keeps you on the right side of any warranty terms that ask for servicing.
- Where
- Hailsham (BN27)
- Region
- East Sussex
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Quotes
- Fixed-price quote after a site survey
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Enquiries
- We reply the same working day
- Phone
- 07833 053749
- Checked
- 30 October 2026
Places near Hailsham
Also in Hailsham
What a heat pump looks like in Hailsham
The last census (2021) found about 64% of households in detached or semi-detached houses. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Horselunges Manor, roughly 1.5 miles north, is a reminder to check your home’s listing status: permitted development does not cover listed buildings. Period properties close to The Parish Church of Saint Mary can suit a heat pump, though insulation and any heritage protection are checked first.
Hailsham is about 6 miles north of Eastbourne, in East Sussex. Properties in Hailsham get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we’ve finished. Across East Sussex, we cover 289 places, and Hailsham is one of them. There’s also a page for Eastbourne, roughly 6 miles from Hailsham.
A recent job of ours in Hailsham was on South Road (BN27): installing individual wall-mounted units in 12 resident bedrooms, two communal lounges and the dining room: 15 units in total served by three outdoor units.
Local streets include High Street, Market Place and Station Road, each of them within reach. All of BN27 is covered, from the main roads to the quietest streets. Neighbouring places we cover include Tile Hurst (1 mile north-west), Upper Horsebridge (1 mile north), Hellingly (1 mile north), Lower Horsebridge (1 mile north-west) and Magham Down (2 miles north-east). Within a short drive, we also cover Eastbourne (6 miles south), Hastings (13 miles east), Bexhill-on-Sea (9 miles east) and Seaford (9 miles south-west).
Near you in Hailsham
We fit and service air conditioning in homes and premises around The Grenadier pub and White House Academy. Hailsham’s nearest station is Polegate station, roughly 3 miles south of the centre. A little further out are Herstmonceux Castle (3.6 miles east) and Amberstone Hospital (1.5 miles north-east). Not far away are Combe Hill.
Common questions in Hailsham
Will a heat pump in Hailsham need planning permission?
It depends on the property. The Hailsham Conservation Area is close to the centre of Hailsham. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the planning department at Wealden council, typically the authority for Hailsham.
Does the Boiler Upgrade Scheme cover homes in Hailsham?
Yes, if the home and the heat pump meet the scheme’s rules: Hailsham is in England, where it applies. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and isn’t an add-on to a boiler. You do not apply yourself: the MCS certified installer does, which is us.
How much does an air source heat pump cost?
Expect £8,000–£16,000 for an air-to-water system, with 0% VAT on homes, before the grant is taken off. The heat pump size, radiator changes and the cylinder decide where in that range you are, and air-to-air systems are priced after a survey.
Will you make a mess?
We put dust sheets over floors and furniture near the work first, and the area is kept tidy throughout. At the end, we clear up and show you what we’ve done.
Will my radiators work with a heat pump?
The heat loss survey answers that, room by room. Rooms where the radiator is big enough stay as they are, and any that need upsizing are set out in the quote.
When will I hear back?
We reply to enquiries the same working day. For a breakdown that cannot wait, call our 24/7 emergency line.
Does servicing affect my warranty?
Check the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so check the terms or ask us. Either way, keep a record of every service.
Pricing air source heat pumps in Hailsham
The quote reflects the job in front of us. We take into account:
- How easy the units are to reach
- The pipe route between the units
- What kind of system it is
The cost depends on the type of system and how many units are involved, the access and what the work involves. We give you a fixed price before we start, so you know where you stand.
Asking for a quote
There’s no need for technical detail. Just send:
- The rating plate or label on any existing unit
- The paperwork from the last service, if you have it
- Any error code or flashing light on the display
For air source heat pumps in Hailsham, call us on 07833 053749 or use the quote form. Tell us what kind of property it is and what you’d like done, and send a few pictures if you can. We reply the same working day.
Why deal with it now?
If the emitters cannot give out enough heat, some rooms will not get warm enough. Checking and upsizing them as part of the installation avoids that. Dealing with it now is normally simpler than a breakdown later.
Homes, offices, shops and public buildings are all priced the same way: the equipment, the access, the work involved and the time it takes. Call for a fixed-price quote and we’ll go through it with you.
Why book with us
- One contact for properties across the South East and London
- MCS certified for heat pumps
- Fixed-price quotes after a survey or pictures
- A 24/7 emergency line
Take a look at our cost guide or our accreditations.
What we do, step by step
Protection comes first: sheets over the floor and any furniture nearby and nothing is moved without asking you. After that, anything electrical is made safe and we start. It takes a few days for most air-to-water installations, with air-to-air systems often quicker, and we clear up before we go. We book visits in Hailsham at a time that suits you, and business work around your hours.
- First, a chat about the property and your goals for the heating.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We recommend air-to-water or air-to-air and check the grant position.
- The system is installed and connected to the controls.
- We commission it, complete the MCS certificate and show you how to use it.
Before we arrive
- Clear the space around the indoor unit, or where it will go
- Tell us about any building rules, permits or sign-in
- Give us access to the outside wall, roof or yard where the outdoor unit sits
How to get a quote
Want a quote for air source heat pumps? Please phone 07833 053749 with a few details about the property. We will explain what we’d recommend and why, then send a fixed-price quote before anything is booked.
Advice
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager