East Sussex · Heat pump installation
Heat pump installers in Crowborough
Air source heat pumps for Crowborough and the surrounding area: a survey or diagnosis, a fixed price, careful work and proper paperwork. Ask us for a fixed-price quote.
- Wanting to stop using oil, LPG or gas for heating
- Checking emitters for a heat pump
- Deciding which kind of heat pump suits the home
What happens on the day
Our engineers arrive at the time agreed with you and check the plan with you first. Dust sheets go down over floors and anything close to the work, and the electrics are made safe before any panel comes off. On site, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. Let us know about side gates, ladders or locked areas at your property in Crowborough.
- We talk through your home, your current heating and what you want from a heat pump.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Preparing for the visit
- Keep pets and children away from the work area
- Find the manual or the paperwork for the system, if you have it
- Unlock any gate, garage or side passage we need
How to get a quote
VAT is set out clearly on every quote, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. For a fixed-price quote, ring 07833 053749 or write to us at info@aircondoctor.co.uk.
Advice
Air source heat pumps in Crowborough
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. Common call-outs are for not knowing whether a grant applies and deciding which kind of heat pump suits the home, across air-to-air heat pumps, homes heated by oil, LPG or gas and underfloor heating.
Houses in Crowborough normally have room for an outdoor unit at the side or rear, and the position has to pass the MCS planning standard’s noise check to count as permitted development.
Aftercare is simple, and most of it is in the manual: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. It also keeps you on the right side of any warranty terms that ask for servicing.
- Place
- Crowborough (TN6)
- Region
- East Sussex
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quotes
- Fixed-price quote after a site survey
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
What air source heat pumps cannot fix
In fairness, some problems need a different answer:
- Improving the building’s insulation
- Formal advice on VAT for your situation
- Planning approval where permitted development does not apply
If you’re not sure, just give us a ring on 07833 053749 or email us and we will give you a straight answer.
Parts of the system we cover
- Hot water cylinders
- Underfloor heating
- Homes heated by oil, LPG or gas
- Air-to-air heat pumps
- Radiator systems
- Air-to-water heat pumps
When to call us in Crowborough
Homes off the gas grid, heated by oil or LPG, are often good candidates to look at. The Boiler Upgrade Scheme includes an extra £1,500, until March 2027, for air source or ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.
Reasons to give us a call include:
- No space for a hot water cylinder
- Questions about listed buildings or conservation areas
- Checking emitters for a heat pump
If your home is one of the older properties near The Parish Church of All Saints, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Comparing quotes
- What records you get at the end
- Whether anyone has checked the property or the system first
- Exactly what the price includes, from supply and fitting to commissioning
Before you call an engineer
Owner care supports servicing; it does not replace it. Simple care keeps the air moving through the system, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
On air conditioning, the filters in the indoor unit are normally the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
FAQs for Crowborough
Is the heat pump grant available in Crowborough?
Crowborough is covered, as the scheme runs across England and Wales. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. As an MCS certified installer, we apply for it on your behalf.
Can I fit a heat pump in Crowborough without planning permission?
That depends on the building and where the outdoor unit goes. Around 3 listed entries sit within 0.5 miles of central Crowborough. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Wealden council, which is normally the planning authority for Crowborough first.
Who is responsible for leak checks?
Whoever operates the equipment, together with the technicians who service it. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.
Which manufacturers do you install and repair?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For new systems, we recommend a brand and model to suit the job and explain why.
How does the warranty work?
It’s the manufacturer’s, and the terms are theirs. Some brands make regular servicing a condition so it’s worth keeping the service records.
Why use an F-Gas certified company?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and AirCon Doctor is certified.
Do you work in Crowborough?
Yes. We work in Crowborough and the rest of East Sussex, within the London and South East area we cover. To book, ring 07833 053749.
What a heat pump looks like in Crowborough
About 73% of households live in detached or semi-detached houses, according to the 2021 Census. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
If your home is listed, like Groombridge Place about 4.6 miles north, listed building consent comes before any heat pump work.
Crowborough is about 16 miles south of Sevenoaks, in East Sussex. Whether you are in the middle of Crowborough or further out, we cover air source heat pumps, from a single room to a whole building. Across East Sussex, we cover 289 places, and Crowborough is one of them. Our East Grinstead page covers places nearby, about 9 miles away.
A recent job of ours in Crowborough was on Beacon Road (TN6): installing a Mitsubishi Electric multi-split system serving four bedrooms and a large home office.
Postcode districts we cover here: TN6. From Church Road, High Street and London Road to the smaller roads in between, nowhere is left out. Neighbouring places we cover include Jarvis Brook (1 mile east), Steel Cross (1 mile north-east), Boarshead (2 miles north-east), Sweethaws (2 miles south-west) and Marden's Hill (2 miles north-west). Larger places within reach include Lewes (14 miles south-west), Hailsham (14 miles south), Uckfield (6 miles south-west) and South Malling (14 miles south-west).
Local landmarks in Crowborough
Around Crowborough, our work takes us to homes and businesses near Beacon Academy and The Crowborough Cross pub. The nearest railway station is Crowborough station, roughly 1 mile south-east. Other landmarks nearby include Crowborough War Memorial Hospital (0.5 miles west). Green spaces nearby include Crowborough Country Park.
Nearby places to Crowborough
What else we do in Crowborough
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager