West Sussex · Heat pump installation
Heat pump installation in East Grinstead, West Sussex
Air source heat pumps for East Grinstead and the surrounding area: a survey or diagnosis, a fixed price, careful work and proper paperwork. Call for a fixed-price quote.
- Questions about listed buildings or conservation areas
- Moving away from fossil-fuel heating
- No space for a hot water cylinder
What we’re called out for in East Grinstead
Homes off the gas grid, heated by oil or LPG, are often good candidates to look at. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas where the home is eligible.
These are the situations we see most often:
- Wanting to stop using oil, LPG or gas for heating
- Checking emitters for a heat pump
- An oil, LPG or gas boiler near the end of its life
Historic houses such as Saint Hill Manor, about 1.7 miles south-west, are a reminder that listed homes need consent before a heat pump goes in.
What to look for in a quote
- Whether the quote shows VAT clearly
- Whether the quote is a fixed price
- Exactly what the price includes, from supply and fitting to commissioning
How we handle air source heat pumps in East Grinstead
In England, an air source heat pump on a house can often go in under permitted development rights. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit cannot be used solely for cooling or sit within the curtilage of a listed building. We look at the planning position for your home during the survey. The work covers homes heated by oil, LPG or gas, hot water cylinders and radiator systems, and people most often call us about an oil, LPG or gas boiler near the end of its life and working out where a cylinder could go.
Most homes around East Grinstead have space for the outdoor unit, and it needs to meet the MCS noise check to be permitted development.
Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we set them out on your quote. Terms differ from brand to brand, and we’re happy to talk you through them.
- Place
- East Grinstead (RH19)
- Region
- West Sussex
- Accreditations
- NICEIC and F-Gas, MCS
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quote
- A fixed-price quote up front
- Telephone
- 07833 053749
- Checked
- 30 October 2026
Heat pumps in East Grinstead: local notes
About 26 miles out from central London, East Grinstead is part of the South East area we work across.
If you live near East Grinstead station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
East Grinstead is about 8 miles east of Crawley, in West Sussex. Our engineers cover East Grinstead for air source heat pumps, along with the rest of West Sussex. Our list for West Sussex has 371 entries and East Grinstead is among them.
A recent job of ours in East Grinstead was on Cantelupe Road (RH19): installing a Mitsubishi Electric MSZ-LN wall-mounted split system in the master bedroom and a second unit in the open-plan kitchen-diner.
Among the places we cover in West Sussex, East Grinstead is one of the largest. If you need air source heat pumps at a property on Station Road, High Street and London Road or a nearby road, our engineers can take on the work. Places around East Grinstead that are also on our list: Dormans Park (1 mile north), Saint Hill Green (2 miles south), Felbridge (2 miles north-west), Ashurst Wood (2 miles south-east) and Felcourt (2 miles north). Further out, we also cover Crawley (8 miles west), Horsham (14 miles west), Haywards Heath (10 miles south-west) and Burgess Hill (13 miles south-west).
Around East Grinstead
Locally, jobs take us to houses, flats and workplaces close to Bush Davies School of Theatre Arts, The Railway pub and Sackville School. There’s a railway station in East Grinstead itself: East Grinstead station. Nearby you will also find East Grinstead Museum (within half a mile south-east) and Queen Victoria Hospital (0.8 miles north-east). Not far away are Hedgecourt Lake.
Safe owner checks
Never try to top up, release or handle refrigerant yourself. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. If you suspect a leak, switch the system off and call us.
On air conditioning, the filters in the indoor unit are normally the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
How we price air source heat pumps
Typical ranges are on our prices page, and your quote is built on your job. The quote depends on:
- Which make and model is being fitted or worked on
- The size of the job
- The condition of any existing system
No two properties are the same, so we price each one individually. The system, the access, the pipe routes and the parts involved all play a part.
Helping us quote
You do not need the technical terms. Just send:
- Your installation or service records
- The fuse board and where it is in the property
- A short video of any fault, such as a noise or a flashing light
Want a quote for air source heat pumps? Please call 07833 053749 or use the quote form and tell us about the job. We will explain what we’d recommend and why, then send a fixed-price quote before anything is booked.
Common questions in East Grinstead
Will a heat pump in East Grinstead need planning permission?
That depends on the building and where the outdoor unit goes. There’s a conservation area, the East Grinstead Conservation Area, close to central East Grinstead. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for East Grinstead, typically Mid Sussex council).
Is the heat pump grant available in East Grinstead?
Yes, the scheme covers homes in England, including East Grinstead, if they qualify. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we’re MCS certified.
What’s the price of a heat pump installation?
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes) before the grant. Eligible homes in England and Wales can get £7,500 through the Boiler Upgrade Scheme, and we confirm eligibility before you commit.
Which brands do you work with?
We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
Do I get paperwork after the visit?
Yes. You get a written record of each visit, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
Why use an F-Gas certified company?
Companies working on equipment that contains F gas must be certified by an approved body, and each engineer needs the right qualifications too. It’s how you know the refrigerant is being handled legally and safely.
Can you come out in an emergency?
Yes, day and night. When you call, tell us the make, what’s happening and any error code, and we will advise on what to do next.
Also near East Grinstead
What else we do in East Grinstead
How the visit works
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. On site, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. For a visit in East Grinstead, tell us how to reach the outside wall or the outdoor unit.
- You tell us about the home and what you want from a heat pump.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We explain which type of heat pump suits the home and whether a grant could apply.
- Installation follows on the agreed dates.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Getting ready for the visit
- Make sure we can reach the consumer unit or fuse board
- Let us know if the units are on a roof, a high wall or in a locked area
- Keep pets out of the rooms we’re working in
Getting a price
If you need air source heat pumps in East Grinstead, phone us on 07833 053749 or use the quote form. Tell us what kind of property it is and what you’d like done, and send a few photos if you can. Enquiries get a reply the same working day.
Read more
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath