Kent · Heat pump installation
Heat pump installers in Durlock
Looking for air source heat pumps in Durlock? We diagnose first, fix the price and book the work around you, finishing with proper records.
- Checking whether planning permission is needed
- Choosing between air-to-water and air-to-air
- No space for a hot water cylinder
About our air source heat pumps in Durlock
A £2,500 grant is available for some air-to-air heat pumps, with conditions. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home; adding it alongside a boiler doesn’t qualify. Common call-outs are for checking eligibility for a heat pump grant and an oil, LPG or gas boiler near the end of its life, on air-to-water heat pumps, radiator systems and hot water cylinders.
Older and listed homes in villages like Durlock need extra care, because permitted development does not apply within the grounds of a listed building, so we check consent first.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. If that applies to your system, booking the service on time keeps the record straight and each visit is recorded.
- Location
- Durlock (CT3)
- Region
- Kent
- Price
- A fixed price before we start
- Replies
- We reply the same working day
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Phone
- 07833 053749
- Checked
- 30 October 2026
FAQs for Durlock
Does the Boiler Upgrade Scheme cover homes in Durlock?
Durlock is in England, where the Boiler Upgrade Scheme runs. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we are MCS certified.
Will you come out to Durlock?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Who is responsible for leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
Do you work for landlords and businesses?
Yes. Homeowners, landlords, agents and businesses all book us in Durlock and across Kent. Let us know who the records should go to.
Does servicing affect my warranty?
That depends on the brand. If servicing is in the terms, missing one could affect a claim and we’ll tell you what your brand asks for.
Why does F-Gas certification matter?
The law says any company working on equipment containing F gas has to be certified, and the engineers need their own qualifications. It means the refrigerant in your system is handled legally.
Will I need planning consent for an air source heat pump?
Often not in England, as many heat pumps on houses are permitted development provided the conditions are met. The outdoor unit must be 1.5 m³ or less, comply with MCS 020(a), not be cooling-only and not be within a listed building’s curtilage.
Safe owner checks
Owner care supports servicing; it does not replace it. Simple care keeps the air moving through the system, but the refrigerant circuit, the electrics and the parts you can’t see still need an engineer at the interval the manufacturer recommends.
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and phone 07833 053749 or use the quote form.
The process
The work area is kept tidy throughout, with sheets down and mess cleared as we go. Any holes, fixings or cable routes are agreed with you before we drill. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Somewhere like Durlock, it helps to know about lanes, gates and where to park.
- First we talk through the property and the current system.
- A heat loss survey is carried out, room by room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- A fixed-price quote explains the cost, the grant position and the VAT.
- We install, commission and register the system under MCS.
Before we arrive
- Arrange for someone to be there to let us in
- Clear the space around the indoor unit, or where it will go
- Keep pets and children away from the work area
Getting a quote
Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
Read more
Also in Durlock
Air source heat pumps around Durlock
The centre of Durlock lies within a conservation area. About 9 listed entries lie within half a mile of central Durlock, School Farm House (grade II*) among them. Where a home is affected, the outdoor unit position is settled with Dover council, normally the planning authority here before the heat pump design is finished. VOA council tax data put about 37% of homes in Durlock and the neighbourhoods around it before 1919, and about 78% of households live in detached or semi-detached houses, according to the 2021 Census. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
If your home is listed, like Goodnestone Park about 2.7 miles south-west, listed building consent comes before any heat pump work. If your home is one of the older properties near Church of St Nicholas, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Durlock is about 7 miles north-west of Deal, in Kent. From the centre of Durlock to the outskirts, we cover air source heat pumps, from small jobs to large ones. In Kent alone we list 922 places, and Durlock is one. Eastbourne, roughly 54 miles off, has its own page on this site.
Work in CT3 follows the same survey, fixed-price quote and written records as everywhere else we cover. If you are just outside Durlock, we cover Guilton (1 mile north-east), Ash (1 mile east), Staple (1 mile south), Nash (1 mile north-west) and Barnsole (1 mile south). Within a short drive, we also cover Canterbury (8 miles west), Margate (9 miles north-east), Dover (10 miles south) and Folkestone (14 miles south).
Near you in Durlock
Around Durlock, our work takes us to homes and businesses near The Chequer Inn and the streets around them. The closest station to Durlock is Sandwich station, about 3.5 miles east of the centre. Nearby you’ll also find White Mill (2.9 miles east). The countryside around Durlock includes Monk's Wall nature reserve.
What happens if it’s left?
Permitted development rules can change, and conditions vary between properties. We look at the planning position early, so there are no surprises, including conservation areas, listed buildings and Article 4 directions. A system that’s left with a fault, or without a service, normally costs more to run.
No two properties are the same, so each one gets its own fixed-price quote. The system, the access, the pipe routes and the parts involved all play a part.
What you get with us
- 24/7 emergency line for breakdowns
- We diagnose before we treat
- We work on all the leading brands
- One number for homes and businesses across London and the South East
Read our cost guide and our accreditations and certificates.
When it’s something else
It’s worth knowing the limits before booking:
- Insulation work, such as loft or cavity wall insulation
- Tax advice on your own circumstances
- A grant for a home that doesn’t meet the scheme rules
Not sure which it is? You can give us a ring on 07833 053749, or email if that’s easier and we will tell you honestly before booking.
What we work on in Durlock
- Air-to-air heat pumps
- Underfloor heating
- Radiator systems
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Air-to-water heat pumps
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead