Kent · Heat pump installation
Heat pump installation in Canterbury, Kent
MCS certified installation of air source heat pumps for heating and hot water, with the boiler upgrade scheme grant applied for, in Canterbury and nearby. Call for a fixed-price quote, and we’ll reply the same working day.
- Not knowing whether a grant applies
- Checking whether planning permission is needed
- Working out whether radiators need upsizing
Air source heat pumps in Canterbury, done properly
Heat pumps run at lower flow temperatures than most boilers which means some radiators may need upsizing. The survey shows which rooms are fine and which need changes, and the quote sets it out. Common call-outs are for not knowing whether a grant applies and plans to switch to electric heating with a heat pump, across homes heated by oil, LPG or gas, hot water cylinders and underfloor heating.
Homes in Canterbury range from older houses to new builds, and that matters for a heat pump. Every design starts with a room-by-room heat loss calculation, so it’s sized properly.
The records are your system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler, so keep it safe.
FAQs for Canterbury
Is a heat pump in Canterbury permitted development?
It comes down to the building and the spot chosen for the outdoor unit. Central Canterbury sits inside the Canterbury City Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with the planning department at Canterbury City council, normally the authority for Canterbury.
Do you cover Canterbury for air source heat pumps?
Yes, Canterbury is within the area we cover. Tell us a little about the job and we’ll take it from there.
Can landlords and managing agents book you?
Yes. From one rented home to commercial buildings, we work the same way: a look first, a fixed-price quote and written records.
Who is responsible for leak checks?
Responsibility is shared between the operator, normally whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Do you provide F-Gas records?
Yes. You get a written record of each visit, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
How long will it take to install a heat pump?
It takes from a couple of days to around a week, depending on the system and how much of the heating changes. How much of the heating changes decides most of the time and the timing is set out with your quote.
Are my radiators big enough for a heat pump?
It varies from room to room. We check them all during the survey and the quote shows what’s needed.
Safe owner checks
Refrigerant is off limits for anyone without the right qualifications. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. Ask us to quote for a move instead.
What a heat pump looks like in Canterbury
The Valuation Office Agency’s council tax figures show about 30% of homes across Canterbury and its surrounding area were built in 2000 or later. Newer homes typically lose less heat, which tends to suit a heat pump well.
Live in one of the older houses around Church of St Margaret? Expect the survey to look closely at heat loss and at the building’s planning status. Homeowners near Canterbury East station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.
Canterbury is in Kent. Properties in Canterbury get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we have finished. Our area takes in 922 places across Kent. For properties nearby, see our Bromley page, about 47 miles away.
Long Market, High Street and High Street St Gregorys and the roads off them are all inside our area. Canterbury sits on or near the A2 and A28, so getting to you is simple. Close to Canterbury, our area also takes in Wincheap (1 mile south-west), Harbledown (1 mile west), Hales Place (1 mile north), Thanington (1 mile south-west) and Stuppington (1 mile south). Further out, we also cover Ashford (13 miles south-west), Margate (15 miles north-east), Dover (14 miles south-east) and Folkestone (14 miles south).
Around Canterbury
In Canterbury, that means homes and buildings near Canterbury School of Architecture, Bus Company Island and St Thomas of Canterbury Church, among other places. Other local landmarks include The Old Buttermarket pub (less than half a mile south-west) and Barton Court Grammar School (0.5 miles east). There’s a railway station in Canterbury itself: Canterbury East station. Other landmarks nearby include Whitefriars Shopping Centre (less than half a mile south-west) and Canterbury Roman Museum (less than half a mile south). Not far away are Blean Woods RSPB Reserve.
Places near Canterbury
More services for Canterbury
Rented and managed buildings
Larger air conditioning systems in buildings need more than servicing: a TM44 inspection by an accredited energy assessor is required at least every 5 years for systems over 12 kW. We can arrange it, prepare the system for it and fix what it finds.
If you look after several properties, we can plan visits across the portfolio and price them together. Each property gets its own records, so the files stay tidy.
How it works
Each visit runs to the same pattern: agree the plan on site, put the dust sheets down, carry out the job, test what we have done and explain it all to you. On site, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Larger jobs in Canterbury can be done in stages, so part of the building stays in use.
- First we find out about the property, the heating you have now and what you are hoping for.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
How to prepare
- Make sure we can reach the consumer unit or fuse board
- Clear the space around the indoor unit, or where it will go
- Plan for pets to be kept clear during the visit
Get a fixed-price quote
To help us quote: the address and the type of property, a few photos, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Then phone 07833 053749 or write to us at info@aircondoctor.co.uk.
Related advice
What affects the quote in Canterbury
Jobs vary more than people expect. The main factors:
- How far the pipework has to run, and where
- What kind of system it is
- Access, including height, roofs and ladders
No two properties are the same, so we price each one individually. The equipment, how we reach it, the route between units and the work needed all make a difference.
Before you get in touch
Good photos often save a visit. The most useful are:
- The address and the type of property
- A short video of any fault, such as a noise or a flashing light
- A close-up of the unit’s label showing the model number
For air source heat pumps in Canterbury, call us on 07833 053749 or use the quote form. Let us know the type of property and what you need, and send a few pictures if you can. Enquiries get a reply the same working day.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead