Kent · Heat pump installation

Heat pump installers in Stuppington

F-Gas certified and NICEIC approved, we cover Stuppington for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A fixed price before any work starts, and a 24/7 emergency line.

  • Working out whether radiators need upsizing
  • Checking whether planning permission is needed
  • Deciding which kind of heat pump suits the home

Air source heat pumps in Stuppington

Air source heat pumps in Stuppington, done properly

Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. If you’re dealing with a boiler that’s getting old and planning and permitted development questions, we can help.

For a home around Stuppington that is off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.

If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.

Where
Stuppington (CT1, CT4)
Wider area
Kent
Pricing
Fixed, in writing
Certified
NICEIC and F-Gas, MCS
Costs
£8,000–£16,000 before the grant, 0% VAT on homes
Phone
07833 053749
Last updated
30 October 2026

Managing agents and facilities teams in Stuppington

Portfolio owners often want one contractor and one number. We work across London and the South East, so work at different addresses can be planned together and kept to a regular schedule.

Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Let us know who will give us access and who the records should go to and we will copy in whoever needs it.

Why act early in Stuppington

Choosing between air-to-water and air-to-air is easier with the facts. Air-to-water heats radiators and hot water, and can attract a £7,500 grant where eligible; air-to-air heats and cools rooms, and only qualifies for £2,500 under strict conditions. We explain which makes sense for you. Dealing with it now is typically simpler than a breakdown later.

Several rooms, units or sites on one quote can make for a more efficient booking. Mention every unit or room you need covered, and you’ll get one fixed price.

What you get with us

  • MCS certified heat pump installers
  • Manufacturer’s warranty terms explained on your quote
  • Enquiries answered the same working day
  • Electrical work covered by our NICEIC approval

Read what air conditioning costs or our accreditations.

The process

The work area is kept tidy throughout, with dust sheets down and offcuts and packaging cleared up. If we need to drill through a wall, we agree the spot with you first. On site, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. Pictures of the space and where the outdoor unit could go let us plan the work in Stuppington.

  1. We find out about your home and the heating you have now.
  2. Every room’s heat loss is worked out on site.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. You get a fixed price, with any grant and the VAT set out.
  5. Then it’s fitted, commissioned and registered with MCS.

Preparing for the visit

  • Tell us about parking and loading
  • Let us know where the consumer unit is
  • Make sure we can reach the outdoor unit, or where it will go

How to get a quote

Every quote starts with a look at the job, either on a site survey or, for simple jobs, from your photos and details. Then you get a fixed price so you know the cost before we begin.

Ask for a quote

Read more

Common questions in Stuppington

Is the heat pump grant available in Stuppington?

Stuppington is covered, as the scheme runs across England and Wales. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we’re MCS certified.

Will you come out to Stuppington?

Yes. Stuppington is within the area we cover across London and the South East. Visits to smaller places are planned so the engineer arrives with what the job needs.

Do I need planning permission for a heat pump?

Often not in England, as many heat pumps on houses are permitted development provided the conditions are met. These include an outdoor unit of no more than 1.5 m³, compliance with MCS 020(a), not being used solely for cooling and not being within the curtilage of a listed building.

Can you set up regular servicing?

Yes. Send details of the systems and how they’re used, and we will suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.

Will you work on another installer’s system?

Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. Any work is priced before it goes ahead.

Do you have a 24/7 line?

Yes. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we will agree what happens next.

Which manufacturers do you install and repair?

We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.

Honest limits

Before booking, it helps to know what’s not included:

  • Disconnecting or servicing a gas boiler
  • Planning approval where permitted development doesn’t apply
  • Insulation work, such as loft or cavity wall insulation

If you’re not sure, just phone us on 07833 053749, or email if that’s easier and we’ll give you a straight answer.

Where we work

  • Radiator systems
  • Underfloor heating
  • Air-to-water heat pumps
  • Homes heated by oil, LPG or gas
  • Hot water cylinders
  • Air-to-air heat pumps

What a heat pump looks like in Stuppington

There are 3 conservation areas within a mile of the centre of Stuppington. Historic England lists about 4 buildings and structures within half a mile of the centre of Stuppington, including Merton Farmhouse (grade II). For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with the planning team at Canterbury City council, which usually handles Stuppington where necessary. About 53 miles out from central London, Stuppington is part of the South East area we work across.

Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Older homes near Church of St Nicholas may need extra checks for planning and heat loss before a heat pump is designed.

Stuppington is about 1 mile south of Wincheap, in Kent. Properties in Stuppington get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we have finished. Across Kent, we cover 922 places, Stuppington among them. For properties nearby, see our Bromley page, about 47 miles away.

Jobs in CT1 and CT4 are looked at, quoted and booked the same way as anywhere else. Our engineers work on Merton Lane, Hollow Lane and New House Close and nearby roads. If you’re just outside Stuppington, we cover Thanington (1 mile north-west), Wincheap (1 mile north), Nackington (1 mile south-east), Street End (1 mile south-east) and Canterbury (1 mile north). Further out, we also cover Ashford (12 miles south-west), Dover (13 miles south-east), Folkestone (13 miles south) and Whitstable (7 miles north).

What’s near Stuppington

Typical jobs here are in properties near Wincheap Foundation Primary School, St. Anselm's Catholic School and Whitehall Meadows and the streets around them. The nearest railway station is Canterbury East station, about 1 mile north of the centre. Nearby you will also find Canterbury Castle (1.1 miles north) and Whitefriars Shopping Centre (1.3 miles north). Open spaces near Stuppington include Blean Woods RSPB Reserve.

Map of Stuppington © OpenStreetMap contributors

What a customer said

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead