Kent · Heat pump installation
Heat pump installation in Ashford, Kent
Air source heat pumps for Ashford and the surrounding area: a survey or diagnosis, a fixed price, careful work and proper paperwork. Call for a fixed-price quote.
- No space for a hot water cylinder
- A boiler that’s getting old
- Radiators that may be too small for a heat pump
How we handle air source heat pumps in Ashford
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. We are often asked to deal with an oil, LPG or gas boiler near the end of its life and working out where a cylinder could go, on air-to-water heat pumps, radiator systems and homes heated by oil, LPG or gas.
In Ashford, some homes suit an air-to-air system instead, heating and cooling room by room. The £2,500 grant for air-to-air has strict conditions: it must replace the fossil-fuel heating and meet the whole home’s heating need.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual so it’s to hand next time.
What we do, step by step
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. You only need to give us clear access to the units, or their planned positions, and to the fuse board. The visit takes a few days for most air-to-water installations, with air-to-air systems often quicker. Work at a business in Ashford can be split over a few visits so you keep trading.
- We find out about your home and the heating you have now.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- Cost, grant and VAT appear on one fixed-price quote.
- We install, commission and register the system under MCS.
Preparing for the visit
- Tell us about any building rules, permits or sign-in
- Arrange for someone to be there to let us in
- Keep pets out of the rooms we’re working in
How to get a quote
Getting a quote is straightforward. Call or email with a few details and we will come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
Related advice
Heat pumps in Ashford: local notes
At about 48 miles from central London, Ashford sits inside the area we cover across London and the South East. The middle of Ashford is part of a conservation area. Listed buildings are part of the picture here: about 6 within half a mile of the centre, such as Christ Church (grade II). Where a home is affected, the outdoor unit position is settled with the local planning authority (usually Ashford council) before the heat pump design is finished.
Period properties close to Christ Church can suit a heat pump, though insulation and any heritage protection are checked first. If you live near Ashford International station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
Ashford is in Kent. Whether you’re in the middle of Ashford or further out, our engineers cover air source heat pumps, from a single room to a whole building. Count every place we list in Kent and you reach 922, with Ashford on the list. Our Eastbourne page covers places nearby, about 35 miles away.
The closest recent job we can point to from Ashford was on Mermaid Street, Rye (TN31), about 14 miles south-west: installing three Fujitsu wall-mounted units in guest bedrooms, with the outdoor units positioned in the hotel’s walled rear garden.
Market Lane, Church Road and Station Road and the roads off them are all inside our area. Getting to Ashford is easy by the A20 and A28. Close by, we work in Stanhope (1 mile south-west), Newtown (1 mile south-east), South Willesborough (1 mile south-east), Godinton (1 mile north-west) and Willesborough (1 mile east). Larger places within reach include Canterbury (13 miles north-east), Sittingbourne (15 miles north), Folkestone (14 miles east) and Faversham (12 miles north).
Local landmarks in Ashford
Around Ashford, our work takes us to homes and businesses near The Locomotive pub, Ashford Green Corridors and Ashford School, among other places. There’s a railway station in Ashford itself: Ashford International station. A little further out are William Harvey Hospital (2.1 miles east) and Ashford Designer Outlet (0.6 miles south-east). Not far away are Hatch Park.
Nearby places to Ashford
More services for Ashford
Safe owner checks
There are a few things you can safely do yourself: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and phone us on 07833 053749 or use the quote form.
Aftercare tips
Every system needs looking after, and most of it is easy. Our tips:
- Read the manufacturer’s warranty terms for your brand
- Keep the outdoor unit clear all year
- Diary the next service
After commissioning, the installation is registered under MCS and you receive the certificate. File it with the warranty documents for future reference.
Book a service every year. Your manufacturer’s warranty terms may say something about servicing.
For landlords and property managers
Portfolio owners often want one contractor and one number. Our area covers Greater London and the South East, so work at different addresses can be planned together and kept on a regular cycle.
We also work for facilities teams in offices, schools and public buildings in Ashford and across Kent. Larger buildings can be done in stages around the people who use them.
Questions from Ashford
Can you do air source heat pumps in Ashford?
Yes. Ashford is one of the places we cover. Tell us a little about the job and we will take it from there.
Does the Boiler Upgrade Scheme cover homes in Ashford?
Ashford is covered, as the scheme runs across England and Wales. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. As an MCS certified installer, we apply for it on your behalf.
How much time does a heat pump install need?
The work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. The survey lets us set a firm programme, so phone 07833 053749 or use the quote form to arrange one.
Who has to arrange F-Gas leak checks?
Responsibility is shared between the operator, usually whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
What’s the difference between air-to-water and air-to-air heat pumps?
It depends on your home, your heating and whether you want cooling. Air-to-water can attract a £7,500 grant where eligible; air-to-air only qualifies for £2,500 under strict conditions. We explain the options after the survey.
Will skipping a service affect the warranty?
It depends on the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so it’s worth checking. Either way, keep a record of every service.
What does F-Gas certified mean?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. That is not optional: it’s required by law, and AirCon Doctor is certified.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager