Kent · Heat pump installation
Air Source Heat Pumps in Staple
One call covers MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Staple: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Working out whether radiators need upsizing
- Wanting to stop using oil, LPG or gas for heating
- A boiler that is getting old
What air conditioning won’t do
To be straight with you, there are a few things this work will not fix:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Draught-proofing and insulation upgrades
- Getting planning permission or listed building consent on your behalf
If in doubt, call 07833 053749, or email if that’s easier and we’ll say what we think.
Parts of the system we cover
- Air-to-water heat pumps
- Hot water cylinders
- Radiator systems
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Underfloor heating
Air source heat pumps in Staple
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales and the installer makes the application. Eligibility depends on the property, so we confirm it before anything is agreed. Common call-outs are for radiators that may be too small for a heat pump and questions about the Boiler Upgrade Scheme, on air-to-water heat pumps, hot water cylinders and air-to-air heat pumps.
Older and listed homes in villages like Staple need extra care, and permitted development doesn’t cover listed buildings, so consent comes first.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Where
- Staple (CT3)
- Region
- Kent
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Price
- Fixed after a survey or pictures
- Certified
- NICEIC approved, F-Gas certified, MCS
- Phone
- 07833 053749
- Checked
- 30 October 2026
What else we do in Staple
Keeping the system healthy
How well a system lasts depends on use and care. We suggest:
- Keep up with insulation and draught-proofing
- Let the heat pump run steadily, as set up at handover
- File the MCS certificate safely
Once commissioned, we register the installation with MCS and give you the certificate. Keep it with the manufacturer’s paperwork, as you may need it later.
Do not cover radiators with furniture or heavy curtains so the heat can get into the room.
What happens on the day
The visit goes in the diary at a time that works for you, and we keep you posted if anything changes. When we arrive, we check the job against the survey or the pictures you sent. If something is different, we talk it through with you before carrying on. From there, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. A note on how to find the property and where to park makes a visit to Staple easier.
- We talk through your home, your current heating and what you want from a heat pump.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- The system is commissioned and registered under MCS, and we show you how to use it.
Getting ready for the visit
- Mention any parking restrictions near the property
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Mention any roof access, ladders or high-level work
Getting a quote
The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and simple jobs can often be priced without a visit.
Advice
What a heat pump looks like in Staple
Valuation Office Agency council tax records put about 37% of homes in and around Staple before 1919, and about 78% of households live in detached or semi-detached houses, according to the 2021 Census. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. Central Staple is inside a conservation area. About 22 listed entries lie within half a mile of central Staple, Church of St James (grade I) among them. For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at Dover council, which normally handles Staple where needed.
If your home is listed, like Goodnestone Park about 1.9 miles south-west, listed building consent comes before any heat pump work.
Staple is about 7 miles north-west of Deal, in Kent. From the centre of Staple to the outskirts, our engineers cover air source heat pumps, from a single room to a whole building. Our area takes in 922 places across Kent. The nearest of our city pages is Eastbourne, around 53 miles from Staple.
Here we cover the CT3 postcode area. From The Street, Rowan Close and School Lane to the smaller roads in between, nowhere is left out. Close to Staple, our area also takes in Barnsole (1 mile south-east), Twitham (1 mile west), Durlock (1 mile north), Flemings (1 mile east) and Guilton (1 mile north-east). Within a short drive, we also cover Canterbury (8 miles west), Margate (10 miles north-east), Dover (9 miles south) and Folkestone (13 miles south).
Around Staple
Typical jobs here are in properties near The Three Tuns pub and the streets around them. The nearest railway station is Adisham station, about 2.9 miles south-west of the centre. Other landmarks nearby include White Mill (3.3 miles east). The countryside around Staple includes Monk's Wall nature reserve.
Staple questions
Is Staple within the area you cover?
Yes, smaller places are covered as well as towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Does the Boiler Upgrade Scheme cover homes in Staple?
Yes, the scheme covers homes in England, including Staple, if they qualify. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and is not an add-on to a boiler. The installer applies, and we are MCS certified.
Do you offer emergency call-outs?
Yes, 24/7. Call the emergency line and tell us the make, the symptoms and any error code, and we’ll advise on what to do next.
Which type of heat pump is right for my home?
Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. With air-to-air, hot water needs another source, and we explain which suits your home.
Do you look at the job first?
Yes. Photos often do the job for simple work, while larger systems and faults that need testing are seen on site.
Whose job is it to check the system for leaks?
The operator of the equipment, working with qualified engineers. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We can tell you which band your system falls into.
Why use an F-Gas certified company?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.
Common problems we fix in Staple
For homes with no mains gas, heated by oil or LPG, a heat pump is well worth considering. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.
Customers usually contact us after spotting one of these:
- Radiators that may be too small for a heat pump
- Replacing a combi boiler with a heat pump
- Checking eligibility for a heat pump grant
If your home is one of the older properties near Church of St James, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Before you book anyone
- Who does the electrical work, and whether they can certify it
- If the quote is based on a survey, photos or a diagnosis
- Exactly what the price includes, from supply and fitting to commissioning
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead