Kent · Heat pump installation
Tower Hamlets air source heat pumps
For heat pump installation in Tower Hamlets, one call is all it takes: diagnosis, fixed price, work and sign-off. An F-Gas certified company, NICEIC approved, on Checkatrade.
- Not knowing whether a grant applies
- Checking whether planning permission is needed
- Choosing between air-to-water and air-to-air
About our air source heat pumps in Tower Hamlets
Many air source heat pumps can be installed as permitted development in England, without a planning application. The conditions include an outdoor unit of no more than 1.5 m³ and compliance with MCS 020(a), and the unit can’t be used solely for cooling or sit within the curtilage of a listed building. We look at the planning position for your home during the survey. If the problem is working out where a cylinder could go and planning and permitted development questions, we can sort it out.
Cottages and older homes near Tower Hamlets can lose heat faster, which a heat loss calculation will show. Sometimes insulating first makes more sense.
Equipment warranty comes from the manufacturer, on its own terms, and we explain those terms on your quote. Each brand sets its own conditions, so we go through them with you rather than leave you to find the small print.
- Location
- Tower Hamlets (CT17, CT16, CT15)
- Wider area
- Kent
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quotes
- Fixed-price quote after a site survey
- Enquiries
- Answered the same working day
- Call
- 07833 053749
- Updated
- 30 October 2026
What affects the cost of air source heat pumps
You’ll get a fixed price before work begins. It’s based on:
- What state the existing equipment is in
- What electrical work the job needs
- The type of system, from a single split to a larger system
What you pay reflects the actual work. That’s why we look at the job first, from pictures or on a survey, and why the quote is fixed before any work starts.
Asking for a quote
Photos let us diagnose from a distance. Try to include:
- Where the outdoor unit is, or where you’d like it
- Photos showing the indoor unit and the space around it
- A photo of the consumer unit with the cover closed
Published ranges are a starting point; the quote is built on your property, because every property is different. Once we’ve looked at the job, from pictures or on a survey, you get a fixed price. To get going, ring us on 07833 053749 or fill in the contact form.
What happens on the day
Every visit follows the same order: check the plan with you, protect the area, do the work, test what we’ve done and explain it all to you. The visit itself takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. A few pictures let us plan a visit to a place like Tower Hamlets.
- First, a chat about the property and your goals for the heating.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- Installation follows on the agreed dates.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
How to prepare
- Mention any parking restrictions near the property
- Have the make and model of any existing unit to hand
- Plan for pets to be kept clear during the visit
Get a fixed-price quote
Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, you get a fixed price before any work is booked.
Advice
Air source heat pumps in Tower Hamlets: the local picture
The coast is only about 1 mile from Tower Hamlets. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. The middle of Tower Hamlets is part of a conservation area. Listed buildings are part of the picture here: about 46 within half a mile of the centre, such as Church of St Peter and St Paul (grade II*). So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area? About 46% of homes in and around Tower Hamlets were built before 1919, according to the Valuation Office Agency’s council tax figures, and the last census (2021) found about 45% of households in terraced houses. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. Shared walls keep a terrace’s heat loss down, while gardens next door make the noise check on the outdoor unit important.
For a home near Dover Priory station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
Tower Hamlets is about 1 mile south of Dover, in Kent. Anywhere in CT17, we can help with air source heat pumps. 922 places in Kent are on our list. Eastbourne, roughly 50 miles off, has its own page on this site.
With the A256 close by, Tower Hamlets is simple for us to get to for visits of every kind. We cover homes and businesses on Cow Lane, Odo Road and Eric Road and the roads around them. If you are just outside Tower Hamlets, we cover Charlton-in-Dover (1 mile north-east), Guston (2 miles north-east), Church Whitfield (2 miles north), East Langdon (3 miles north-east) and West Cliffe (3 miles north-east). Within a short drive, we also cover Canterbury (14 miles north-west), Folkestone (7 miles south-west), Ramsgate (15 miles north) and Deal (7 miles north-east).
What’s near Tower Hamlets
We fit and service air conditioning in homes and premises around St Edmund's Catholic School, High Meadow and Dover Grammar School for Girls. Tower Hamlets has its own railway station: Dover Priory station. Other landmarks nearby include Dover Castle (1 mile east) and Royal Victoria Hospital (less than half a mile east). Open spaces near Tower Hamlets include Dover Western Heights.
When to call us in Tower Hamlets
People also ask about air-to-air heat pumps because they heat and cool. They heat rooms through wall, floor or ceiling units and switch to cooling in warm weather. Whether a grant applies depends on the scheme conditions.
Look out for any of the following:
- Checking eligibility for a heat pump grant
- Choosing between air-to-water and air-to-air
- Working out whether radiators need upsizing
Period properties close to Church of St Peter and St Paul can suit a heat pump, though insulation and any heritage protection are checked first.
What your quote should include
- Whose warranty applies, and on what terms
- Whether they hold F-Gas company certification, not just individual qualifications
- What records you get at the end
Nearby places to Tower Hamlets
Also in Tower Hamlets
Questions from Tower Hamlets
Do you cover smaller places like Tower Hamlets?
Yes, and the size of the place makes no difference to how we work. A few photos and the postcode are enough to get things started.
Is the coast a problem for outdoor units in Tower Hamlets?
It can. Tower Hamlets is within about 1 mile of the coast, and salt air speeds up corrosion on outdoor units. We site outdoor units out of the worst of the sea wind where possible and can suggest models with corrosion protection where the manufacturer offers it.
Are my radiators big enough for a heat pump?
That depends on the room’s heat loss and the radiator’s size. We check them all during the survey and the quote shows what’s needed.
Can you come out in an emergency?
Yes. There’s a 24/7 emergency line for breakdowns that can’t wait. Ring 07833 053749 any time and explain the problem.
Why use an F-Gas certified company?
The law says any company working on equipment containing F gas has to be certified, and the engineers need their own qualifications. It means the refrigerant in your system is handled legally.
How do you keep the place clean during the work?
Protection goes down first: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts before we leave.
How much VAT is charged on a heat pump in a home?
Installing an air source heat pump in a home is zero-rated until 31 March 2027, then 5%. Businesses pay the standard rate. This is general information, not tax advice.
Safe owner checks
Do not move, re-route or disconnect units or pipework yourself. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. Ask us to quote for a move instead.
Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and give us a ring on 07833 053749.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath