Hampshire · Heat pump installation
Heat pump installation in Totton, Hampshire
We cover Totton for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Diagnosis first, a fixed price and proper paperwork when we finish.
- Planning and permitted development questions
- Questions about where the outdoor unit can go
- A boiler that’s getting old
System by system
Air-to-air heat pumps
Air-to-air heat pumps warm rooms through indoor units and can cool them in summer. They do not heat hot water so you’ll need another way to heat it.
Hot water cylinders
The cylinder size depends on how much hot water the household uses.
How we handle air source heat pumps in Totton
Air source heat pumps collect heat from outdoor air and bring it inside, using electricity to drive the process. The technology is close to air conditioning, which is why we install both, and air-to-air heat pumps are sometimes simply called air conditioning. The work covers radiator systems, underfloor heating and hot water cylinders, and common reasons people get in touch are checking emitters for a heat pump and wanting to stop using oil, LPG or gas for heating.
In a town like Totton, most heat pump enquiries are for houses heated by a gas boiler. A survey looks at heat loss, radiators, the hot water cylinder and where the outdoor unit can go, then design the system.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Location
- Totton (SO40)
- Wider area
- Hampshire
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Pricing
- A fixed price before we start
- Telephone
- 07833 053749
- Checked
- 30 October 2026
What you can do yourself, and what needs us
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It makes our diagnosis quicker, and a photo of the display helps even more.
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do where the manufacturer’s manual explains how. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Places near Totton
Also in Totton
Rented and managed buildings
We regularly work with managing agents. Send the address, what’s needed and how access works, and we will send a fixed-price quote.
When the building owner and the occupier are different, it’s worth checking the agreement for who looks after the system. We can quote either party, and the paperwork can go to both.
Questions from Totton
Do you cover Totton for air source heat pumps?
Yes. We work across London and the South East from our base in East Grinstead, and Totton is part of that. To start, ring us on 07833 053749 with a few photos.
Can I get the Boiler Upgrade Scheme grant in Totton?
Totton is in England, where the Boiler Upgrade Scheme runs. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You don’t apply yourself: the MCS certified installer does, which is us.
Do I get paperwork after the visit?
Yes. It’s your proof of what was done: a dated note of the work, with refrigerant details where they apply.
Does servicing affect my warranty?
It depends on the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so check the terms or ask us. Keep every service record either way.
What does F-Gas certified mean?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and AirCon Doctor is certified.
Who is responsible for leak checks?
The operator of the equipment, working with qualified engineers. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We will work out which band applies to yours.
What accreditations do you have?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, and we are Checkatrade members. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
How it works
If the system has to be off for part of the visit, we tell you before any work starts, so you can plan around it. For businesses, we can usually work room by room or zone by zone. On site, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. The more we can see first, the quicker the visit to Totton.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Have the make and model of any existing unit to hand
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Let us know if the building has a permit or sign-in process
Ask for a quote
VAT is set out clearly on every quote, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. For a fixed-price quote, ring 07833 053749 or use the quote form.
Related advice
Air source heat pumps in Totton: the local picture
Totton lies within about 2 miles of the sea. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. About 64% of households live in detached or semi-detached houses, according to Census 2021 figures. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Historic houses such as Southampton Tudor House and Garden, about 4.5 miles east, are a reminder that listed homes need consent before a heat pump goes in. Live in one of the older houses around Church of St Winfred? Expect the survey to look closely at heat loss and at the building’s planning status.
Totton is about 5 miles west of Southampton, in Hampshire. Wherever you are in the SO40 postcode area, we can help with air source heat pumps. In Hampshire alone we list 683 places, and Totton is one. Guildford, roughly 46 miles off, has its own page on this site.
The A35 and A36 pass through or close to Totton, which keeps journeys to surveys and visits simple. Here we cover the SO40 postcode area. Close by, we work in Ashurst Bridge (1 mile south-west), Hounsdown (1 mile south), Netley Marsh (1 mile west), Hillstreet (2 miles north) and Woodlands (2 miles south-west). Within a short drive, we also cover Winchester (13 miles north-east), Eastleigh (8 miles north-east), Fareham (14 miles east) and Chandler's Ford (7 miles north-east).
Around Totton
Around Totton, our work takes us to homes and businesses near The Cross Keys Public House and Hounsdown School. The nearest railway station is Totton station, about 1 mile east. A little further out are Tatchbury Mount Hospital (1.3 miles north-west) and Eling Experience (0.8 miles east). Open spaces near Totton include Testwood Lakes.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead