Southampton · Heat pump installation
Heat pump installation in Southampton
Air source heat pumps across Southampton and nearby, from a site survey or diagnosis to sign-off and a fixed price agreed before we start.
- Working out where a cylinder could go
- Plans to switch to electric heating with a heat pump
- Checking eligibility for a heat pump grant
How we handle air source heat pumps in Southampton
Hot water from an air-to-water system is stored in a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. Air-to-air systems don’t heat hot water, so you will need another way to do that. If the problem is comparing heat pump types and replacing a combi boiler with a heat pump, we can help.
Air-to-air heat pumps are another option in Southampton, heating and cooling room by room. The £2,500 grant for air-to-air has strict conditions: it must replace the fossil-fuel heating and meet the whole home’s heating need.
Each manufacturer sets its own warranty period. For example, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. For any other brand, we explain the manufacturer’s terms on your quote.
- Where
- Southampton (SO19, SO16, SO15, SO18)
- Wider area
- Southampton
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Accreditations
- NICEIC and F-Gas, MCS
- Replies
- Same working day
- Quote
- Fixed after a survey or photos
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
What affects the quote in Southampton
Some jobs are bigger than they look, and some smaller. The main factors:
- Whether it’s a simple split or a larger system
- The condition of any existing system
- A single visit or a regular plan
The price reflects the work, not guesswork. That is why every job is looked at first, and the price is agreed before any work starts.
What to send for a quote
To help us quote quickly, send us:
- The postcode and whether it’s a home, flat or business
- A photo of the consumer unit with the cover closed
- Any previous service or F-Gas records
Want a quote for air source heat pumps? Please ring 07833 053749 or send an email with a few details about the property. We’ll talk you through the options and give you a fixed-price quote before you commit to anything.
What happens on the day
Each visit runs to the same pattern: check the plan with you, put the dust sheets down, do the work, test what we’ve done and explain it all to you. The visit itself takes a few days for most air-to-water installations, with air-to-air systems often quicker. Photos of the existing unit and its label help with repairs and servicing in Southampton.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- The system is commissioned and registered under MCS, and we show you how to use it.
Preparing for the visit
- Mention any roof access, ladders or high-level work
- Clear the space around the indoor unit, or where it will go
- Find the manual or the paperwork for the system, if you have it
Ask for a quote
The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and simple jobs can often be priced without a visit.
Advice
What you can do yourself, and what needs us
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do where the manufacturer’s manual explains how. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If the breaker trips a second time, leave it off and phone us on 07833 053749 or use the quote form.
What air source heat pumps can’t fix
Air source heat pumps can’t fix everything, and we’d rather say so up front. It won’t put right:
- Improving the building’s insulation
- Grants for hybrid systems or replacements of low-carbon systems
- Planning decisions, which rest with the council
Not sure which it is? You can phone us on 07833 053749 or drop us a line and we will tell you honestly.
What we work on in Southampton
- Air-to-air heat pumps
- Radiator systems
- Air-to-water heat pumps
- Hot water cylinders
- Underfloor heating
- Homes heated by oil, LPG or gas
Southampton questions
Is the heat pump grant available in Southampton?
Southampton is in England, where the Boiler Upgrade Scheme runs. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we are MCS certified.
Can I fit a heat pump in Southampton without planning permission?
The answer turns on the property and where the outdoor unit would sit. There’s a conservation area, the Cranbury Place Conservation Area, close to central Southampton. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with the local planning authority (for Southampton, normally Southampton council).
Do I get paperwork after the visit?
Yes. Every visit is written up, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
Should I choose air-to-water or air-to-air?
Air-to-water suits homes with radiators and a cylinder; air-to-air suits rooms that need heating and cooling, and we help you choose. We install both types.
Will you work on another installer’s system?
Yes. We work on systems fitted by other installers as well as our own, on all the main brands. Send us the make and model, and any records you have.
What does F-Gas certified mean?
The law says any company working on equipment containing F gas has to be certified, and each engineer needs the right qualifications too. It’s how you know the refrigerant is being handled legally and safely.
What’s the price of a heat pump installation?
Air-to-water installations cost £8,000–£16,000 (0% VAT on homes), before the grant. Air-to-air systems are priced after a survey, with the VAT confirmed on your quote.
Towns and villages near Southampton
What else we do in Southampton
Air source heat pumps in Southampton: the local picture
The coast is only about 2 miles from Southampton. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. The Valuation Office Agency’s council tax figures put about 53% of homes in and around Southampton before 1919, and about 55% of households live in flats, according to the last census (2021). Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. For flats, the first questions are where an outdoor unit could go, whether a cylinder fits and what the lease allows.
With Southampton Tudor House and Garden about 1.4 miles south, it’s worth asking whether your own home is listed before planning a heat pump. For a home near St Denys station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
Southampton is in England. We cover Southampton for air source heat pumps and across the rest of Southampton. 40 places in Southampton are on our list, large and small. The nearest of our city pages is Guildford, around 42 miles from Southampton.
Jobs in SO19, SO16, SO15 and SO18 are looked at, quoted and booked the same way as anywhere else. The A27 and A33 pass through or close to Southampton, which keeps journeys to surveys and visits simple. If you are just outside Southampton, we cover Inner Avenue (1 mile west), St Denys (1 mile north-east), Bitterne Manor (1 mile east), Portswood (1 mile north) and Northam (1 mile south-east). Within a short drive, we also cover Maybush (3 miles west), Eling (4 miles west), Rownhams (3 miles north-west) and Hounsdown (5 miles west).
Landmarks near Southampton
In Southampton, that means homes and buildings near Rockstone Place Park, The Hobbit pub and St Mary's Independent School, among other places. Southampton has its own railway station: St Denys station. Well-known places in the area include Marlands Shopping Centre (1 mile south-west) and R J Mitchell Museum (0.9 miles south-west). Not far away are Netley Common.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager