East Sussex · Heat pump installation

Heat pump installation in Telscombe, East Sussex

Expert air source heat pumps for Telscombe: a survey or diagnosis, a fixed price, careful work and proper paperwork. Ask us for a fixed-price quote.

  • Working out where a cylinder could go
  • Checking whether planning permission is needed
  • Checking eligibility for a heat pump grant

Need air source heat pumps in Telscombe?

Air source heat pumps for homes and businesses in Telscombe

In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We look at the planning position for your home during the survey. The work covers hot water cylinders, homes heated by oil, LPG or gas and underfloor heating, and the jobs we see most are an oil, LPG or gas boiler near the end of its life and plans to switch to electric heating with a heat pump.

For a house near Telscombe, space outside is rarely the problem, so heat loss, radiators and the electrics are what we check.

Warranty periods vary by brand and by product. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. For any other brand, we explain the manufacturer’s terms on your quote.

Location
Telscombe (BN10, BN2, BN7)
Region
East Sussex
Accreditations
NICEIC and F-Gas, MCS
Enquiries
Same working day
Guide price
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Quote
Fixed, in writing
Phone
07833 053749
Checked
30 October 2026

Air source heat pumps in Telscombe: the local picture

Telscombe lies within about 1 mile of the sea. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. The Valuation Office Agency’s council tax figures date about 42% of homes across Telscombe and its surrounding area to the post-war years, 1945 to 1972, and about 73% of households live in detached or semi-detached houses, according to Census 2021 figures. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.

Live in one of the older houses around The Parish Church of St Lawrence? Expect the survey to look closely at heat loss and at the building’s planning status.

Telscombe is about 6 miles east of Brighton, in East Sussex. We cover Telscombe for air source heat pumps and across the rest of East Sussex. Telscombe is one of 289 towns, villages and districts in East Sussex where we work. The nearest of our city pages is Brighton, around 6 miles from Telscombe.

Not far from Telscombe, a recent job of ours was on Bridge Street, Newhaven (BN9), about 3 miles east: installing a Daikin precision cooling system with close temperature control for a production area where component quality was sensitive to temperature variation.

From Tor Road, View Road and Firle Road to the smaller roads in between, nowhere is left out. Our working area takes in BN10, BN2 and BN7 in full. Places around Telscombe that are also on our list: East Saltdean (1 mile west), Saltdean (1 mile west), Piddinghoe (2 miles east), Rodmell (2 miles north-east) and Rottingdean (3 miles west). Further out, we also cover Eastbourne (13 miles east), Seaford (6 miles east), Lewes (5 miles north) and Hailsham (12 miles east).

Local landmarks in Telscombe

Locally, jobs take us to houses, flats and workplaces close to Peacehaven Community School and Smugglers Rest pub and the streets around them. The nearest railway station is Southease station, about 2.6 miles north-east of the centre. Other landmarks nearby include Planet Earth Museum (2.8 miles east) and Lewes Castle (4.9 miles north). Open spaces near Telscombe include Itford Hill and Beacon Hill Local Nature Reserve.

Map of Telscombe © OpenStreetMap contributors

What happens on the day

The visit goes in the diary at a time that works for you, and we let you know if plans need to move. On arrival, the engineer compares the job with the survey, your pictures or the details you gave us. If something is different, we talk it through with you before carrying on. After that, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Send pictures of the space and the outside wall, and we can plan the work near Telscombe.

  1. You tell us about the home and what you want from a heat pump.
  2. We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
  3. We explain which type of heat pump suits the home and whether a grant could apply.
  4. The system is installed and connected to the controls.
  5. The job ends with commissioning, the MCS certificate and a walk through the controls.

Before we arrive

  • Plan for pets to be kept clear during the visit
  • Tell us about any building rules, permits or sign-in
  • Have the make and model of any existing unit to hand

Getting a quote

VAT is set out clearly on every quote, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. For a fixed-price quote, ring us on 07833 053749 or email us.

Ask for a quote

Advice

Why act early in Telscombe

Choosing between air-to-water and air-to-air is easier with the facts. Air-to-water heats radiators and hot water, and can attract a £7,500 grant where eligible; air-to-air heats and cools rooms, and only qualifies for £2,500 under strict conditions. We explain which makes sense for you. A dirty or faulty system works harder and costs more to run.

Height, access and the distance between the indoor and outdoor units can all change the price. We take each of them into account, and the price is fixed before we start.

Why book with us

  • Clear warranty information from the manufacturer
  • We work on all the leading brands
  • Electrical work covered by our NICEIC approval
  • Members of Checkatrade

Take a look at what air conditioning costs and our accreditations.

Common problems we fix in Telscombe

Homes with electric heating sometimes look at heat pumps as an alternative. The survey tells you whether it’s practical and what’s involved, and we explain the grant position for your home.

What we are most often called about:

  • Questions about where the outdoor unit can go
  • Checking whether planning permission is needed
  • Comparing heat pump types

Historic houses such as Monk's House, about 2.7 miles north-east, are a reminder that listed homes need consent before a heat pump goes in.

Comparing quotes

  • Whether the quote shows VAT clearly
  • The make and model of any parts or equipment being quoted
  • What the manufacturer’s warranty covers and for how long

Our hiring checklist

What affects the quote in Telscombe

The quote reflects the job in front of us. We take into account:

  • Whether the existing supply is suitable
  • Whether it’s a one-off job or part of a maintenance contract
  • How many units are involved

Putting several jobs into one visit can make for a more efficient booking. Tell us about everything you’d like looked at and we’ll price it together.

What to send for a quote

You don’t need the technical terms. Just send:

  • The postcode and whether it’s a home, flat or business
  • A photo of the consumer unit with the cover closed
  • Photos showing the indoor unit and the space around it

Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.

Telscombe: your questions answered

Does the Boiler Upgrade Scheme cover homes in Telscombe?

Yes, if the home and the heat pump meet the scheme’s rules: Telscombe is in England, where it applies. The amount depends on the type of heat pump, and the survey confirms which applies. You don’t apply yourself: the MCS certified installer does, which is us.

Is the coast a problem for outdoor units in Telscombe?

It can. Telscombe is within about 1 mile of the coast, and salt air speeds up corrosion on outdoor units. The outdoor unit position, its fixings and regular servicing all help near the sea.

Can landlords and managing agents book you?

Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Let us know who the records should go to.

Will you make a mess?

We start with protection: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts before we leave.

Are my radiators big enough for a heat pump?

It varies from room to room. We check them all during the survey and the quote shows what’s needed.

Will skipping a service affect the warranty?

It depends on the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so it’s worth checking. Keep every service record either way.

Do you have a 24/7 line?

Yes. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll tell you what to do first.

From one of our customers

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead